Nextpoint

I have used many eDiscovery platforms and NextPoint is by far my favorite in terms of ease of processing documents and preparing documents for production. The customer service team is second to none and the sales team is very eager to find customizable solutions for specific cases. I would like to see some updates to the review platform but the development team is constantly rolling out updates and making improvements. I cannot say enough good things about the software and the company as a whole.

I have used a multitude of products over the last 15 years of eDiscovery practice work and have found that this is the most user-friendly platform for all aspects of the EDRM model and for presentation purposes. It has been a lifesaver and a timesaver from the backend to the frontend of discovery and trial presentation. The program does the work so much quicker and without third-party intervention. I don't ever want to use another eDiscovery program!

Nextpoint is great in a wide range of scenarios. Specifically, it has worked very well for me when we have been confronted with both large and small document productions which need to be reviewed. We have also been able to use Nextpoint to address some other, non-document production related problems. I think Nextpoint is a strong tool to consider in just about any scenario. The only time I would hesitate to use Nextpoint would be in some type of involved document production that needs many levels of organization. The lack of subfolders can be a bit of a challenge and, although the coding options meet the need in my opinion, it is not exactly what everyone is looking for.

In my opinion, Nextpoint is best suited for small or mid-sized firms that want to bring the e-discovery process in-house, whether to save costs (if on contingency), to earn additional revenue (if billing client for e-discovery), or just to be able to control in real time what goes on inside the software.

Nextpoint is also good for firms that want to cap their e-discovery costs. Nextpoint is one of the few e-discovery platforms that charge flat fees instead of per-gigabyte, the latter of which can spiral out of control price wise.

For big firms with dedicated in-house e-discovery personnel, Nextpoint may not be the best choice because what you gain in simplicity, you do lose a bit in functionality. There are other, slightly more robust e-discovery products on the marketplace.

As an attorney at a small firm, I need an e-discovery program that (1) I can manage myself without outsourcing to a third-party e-discovery expert, and (2) won't end up bankrupting my firm or my clients with outrageous per-gigabyte hosting fees. Nextpoint delivers on those fronts, without sacrificing the functionality and features I see in other e-discovery software products.

Very well suited to high volume data cases where cost is an issue. It is also very useful for sharing access to co-counsel, experts, etc. on cases without any additional fees. The pricing structure is clear and concise and easy to understand. Nextpoint is a great option to have in organizations with lots of cases without having to worry about minimums or high volume costs.

The basic package does not include support other than general issues and the help content is not very helpful. The next level has committed and dedicated resources which would provide a better rating here but for the basic package, the support is lacking which makes it a difficult starting option and as a result, you then miss out on the pricing benefits.