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Nextpoint

Nextpoint

Overview

What is Nextpoint?

Nextpoint headquartered in Chicago offers their eDiscovery solution, a cloud-based discovery software available with both free and subscription based service levels.

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Recent Reviews

TrustRadius Insights

Nextpoint has proven to be an invaluable tool for a wide range of e-discovery needs. Users have praised the software's ability to …
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Product Details

What is Nextpoint?

Nextpoint Technical Details

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Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Nextpoint has proven to be an invaluable tool for a wide range of e-discovery needs. Users have praised the software's ability to efficiently process pst and mbox files, as well as email attachments, which was previously a challenge with legacy systems like Summation. The advanced analytics provided by Nextpoint have been particularly helpful for privilege review, allowing users to quickly and accurately identify relevant materials. Additionally, the software's cloud-based platform enables quick and easy access to all pertinent materials from anywhere in the world, making it an essential tool for remote work. Furthermore, Nextpoint has facilitated seamless document sharing between staff, clients, and opposing counsel, enhancing collaboration and simplifying workflows. The flexibility and cost-effectiveness of Nextpoint have been highly valued by users, enabling increased case and information upload, access, and sharing. Moreover, the software has significantly expedited the review process for massive email reviews and the elimination of non-responsive documents. Overall, Nextpoint has proven to be an efficient and user-friendly solution for organizing, reviewing, and managing large volumes of legal documents in high-stakes litigation cases.

Intuitive User Interface: Nextpoint's user interface is highly praised by users for its intuitive and familiar design. They find it easy to navigate, with quick access to necessary functions. The clean and straightforward layout allows them to locate the information they need without any confusion.

Efficient Document Reviews: Users appreciate Nextpoint's software for its efficiency in managing large volumes of documents during reviews. They can easily gather and organize documents, making the review process smoother. The ability to tag and make notes on documents within the platform streamlines their workflow and enhances productivity.

Customization Options: Nextpoint offers a range of customization options that users find valuable for document review, tagging, and production. They can easily tailor their files, videos, and documents according to their specific needs, allowing for better organization and efficient workflows. This flexibility enables users to adapt Nextpoint's tools to match their unique requirements seamlessly.

Cons:

  1. Tedious and confusing category mapping: Some users have found the step to map out categories in Nextpoint to be tedious and confusing, with difficulty finding the correct category. Furthermore, when trying to create a new category, they often receive a message that it is already in use, even though it is not in the dropdown.
  2. Slow data download and search filters issues: Users have mentioned that the system can be slow when downloading data and documents. Additionally, some search filters do not retrieve the requested documents, causing frustration for users.
  3. Lack of user-friendliness and technical expertise required: Some users believe that Nextpoint is not as user-friendly as other options available. They mention that certain aspects of the software require technical expertise and training or contacting tech support for assistance.

Users highly recommend Nextpoint for companies in need of a cloud-based software to discover and collect data. They emphasize that Nextpoint is a huge time saver, making it ideal for discovery and production needs. Furthermore, reviewers suggest that Nextpoint's unique and cool features make it suitable for companies outside the legal field as well. Law firms looking for an easy-to-use eDiscovery platform with cost control options should consider Nextpoint.

Users highly praise the customer service provided by Nextpoint, noting their responsiveness and helpfulness. They also recommend taking advantage of Nextpoint's training programs to become proficient in utilizing all its features. However, users advise thoroughly vetting specific requirements to ensure that Nextpoint fully meets their needs, as some functionality is still being developed. Additionally, having an administrator who can oversee the administration of Nextpoint within the office is recommended.

Users suggest investing time into training prior to implementation and continuing training to ensure correct usage of the platform. It is suggested that new users be prepared to dedicate time to learn how to use Nextpoint effectively, even though it is quite powerful and assists with litigation practice. Negotiating a package deal with Nextpoint for a monthly hosting fee for multiple cases is also recommended. Before deciding on Nextpoint, it is advised to read reviews and speak with other users.

Overall, anyone in need of eDiscovery software or considering switching platforms should consider Nextpoint. It is particularly suitable for small to medium-sized projects and serves as an easy-to-use tool that can be easily administered by non-technical staff members. Users appreciate the availability of metadata information for efficient searching within Nextpoint, as well as its powerful search capabilities and receptiveness to user suggestions. The platform is considered helpful in medium-sized linear review projects and depo prep.

Users highly value Nextpoint's customer support and suggest practicing with smaller cases before using it for a case about to go to trial. In comparison to other platforms such as Relativity, Nextpoint has received positive feedback. It is considered easy to learn and use, with several analytics features for those interested in numbers. It is also recommended to have a tech-savvy individual act as the point person when interacting with Nextpoint.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use NextPoint on a daily basis for all my eDiscovery needs - from document review to document production, the software meets a plethora of needs for both our internal needs and the needs of my clients.
  • Processes eDiscovery
  • Provides a platform for documents to be reviewed for relevancy and privilege.
  • Prepares documents for production.
  • Allows you to prepare a privilege log.
  • Allows you to share a collection of documents with specific people.
  • Easier customization of its grid view.
  • Easier customization of its coding panel.
  • Easier way to use split screens/view documents.
I have used many eDiscovery platforms and NextPoint is by far my favorite in terms of ease of processing documents and preparing documents for production. The customer service team is second to none and the sales team is very eager to find customizable solutions for specific cases. I would like to see some updates to the review platform but the development team is constantly rolling out updates and making improvements. I cannot say enough good things about the software and the company as a whole.
  • Ability to quickly/easily process eDiscovery.
  • Ability to quickly/easily review documents for production.
  • Ability to quickly/easily produce documents.
  • N/A
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Management and workflow of eDiscovery of litigation matters
  • Importing data is a breeze with Nextpoint.
  • Customer support is above and beyond any in the industry.
  • From collection to culling, to review, processing and production - this is by far the best program.
  • The Nextpoint team is constantly improving upon its great products and keeps users powered up and educated, using customer feedback.
  • Can't think of anything - they are always improving their product to meet the customers' needs.
I have used a multitude of products over the last 15 years of eDiscovery practice work and have found that this is the most user-friendly platform for all aspects of the EDRM model and for presentation purposes. It has been a lifesaver and a timesaver from the backend to the frontend of discovery and trial presentation. The program does the work so much quicker and without third-party intervention. I don't ever want to use another eDiscovery program!
  • Importing in-house
  • Production in-house
  • Review and tagging capabilities
  • Ability to prepare presentations directly from database sources - seamless.
  • This program pays for itself in time and money saved versus traditional eDiscovery platforms.
  • For less than $1,000 a month, all databases for all cases can be processed and produced for us with this program. It cuts out the middle man and the hidden expenses, costing the firm and the client far less than other eDiscovery programs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have used NextPoint for two main reasons: organizing and reviewing large document productions and using it as a platform to generate client reports. The system has been invaluable while we have transitioned to working remotely. Numerous people can work on the same claim or file simultaneously. This has made us more efficient and better equipped to meet our clients needs and expectations.
  • Extremely customizable.
  • OCR text recognition and search functions are extremely impressive.
  • Very user friendly. It is extremely easy to train others on how to review documents in the system and how to use the system to make the review process easier.
  • There are certain system-level things that cannot be changed. They fit nicely into most document productions but are occasionally not useful.
  • Subfolders within review databases would be beneficial. At times, organization can become a bit cumbersome because there is no way to use subfolders within a folder in a database.
  • Adding the ability to generate reports into systems other than Excel would be a plus. A Microsoft Word based report would be great.
Nextpoint is great in a wide range of scenarios. Specifically, it has worked very well for me when we have been confronted with both large and small document productions which need to be reviewed. We have also been able to use Nextpoint to address some other, non-document production related problems. I think Nextpoint is a strong tool to consider in just about any scenario. The only time I would hesitate to use Nextpoint would be in some type of involved document production that needs many levels of organization. The lack of subfolders can be a bit of a challenge and, although the coding options meet the need in my opinion, it is not exactly what everyone is looking for.
  • Customization
  • Ease of use
  • Competitive and unique pricing structure
  • Positive overall. We have been able to maintain client relationships and try to build new ones based on what Nextpoint offers.
  • Pricing method makes it more profitable and cost-effective to use NextPoint on several projects simultaneously.
Nextpoint's ability to allow users to customize the way they use the system is what sets it apart. You can use Nextpoint in a variety of ways and completely customize the way the system tracks information and data. The ability to set up different searches and data points being tracked is extremely helpful.
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