Name: Nextpoint
Rating: 7 (7 reviews)
Author: Nextpoint

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Performance Testing

Development

School Management

Education

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Data Discovery and Visualization

Digital Rights Management (DRM)

Document Management

Enhanced 911 (E911)

Enterprise Generative AI

Integrated Workplace Management (IWMS)

Payment Facilitation

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

Employee Monitoring

HR Management

Payroll

Recruitment Agency

Stock Option Plan Administration

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Application Performance Management (APM)

Cloud Migration

Cloud Storage

DevSecOps

Firewall

Fraud Detection

Hadoop-Related

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Product Implementation Services

Robotic Process Automation (RPA)

Telecom Expense Management (TEM)

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audience Engagement

Content Management

Cross-Channel Campaign Management

Email Marketing

Email Testing

Employee Advocacy

Enterprise Marketing Management

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Job Site Management

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Cloud Access Security Brokers

Secure Access Service Edge (SASE)

User and Entity Behavior Analytics (UEBA)

Security

Camp Management

Digital Forensics

Estate Planning

Vertical-Specific

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### Discovery and Collection
User sentiment regarding Nextpoint's eDiscovery and document collection capabilities is predominantly positive. Reviewers praise the platform for its user-friendly interface, ease of importing data, and efficient document review and production processes. Users appreciate the program's ability to streamline the entire eDiscovery workflow, from collection to culling, review, processing, and production. Additionally, Nextpoint's cost-effective flat fee structure for eDiscovery services is highlighted as a significant advantage for small to mid-sized firms looking to manage cases with massive document productions in-house. Despite some minor drawbacks mentioned by users, such as the need for improvements in tagging email families and generating reports in formats other than Excel, Nextpoint is generally lauded for its effectiveness in simplifying and enhancing the discovery and collection aspects of legal processes. (Source Reviews: [1](https://www.trustradius.com/reviews/nextpoint-2022-03-31-10-04-57), [2](https://www.trustradius.com/reviews/nextpoint-2021-07-13-11-36-23), [3](https://www.trustradius.com/reviews/nextpoint-2020-05-29-15-46-02), [4](https://www.trustradius.com/reviews/nextpoint-2021-06-17-11-23-17), [5](https://www.trustradius.com/reviews/nextpoint-2019-11-15-17-17-26))

### Document Review and Management
Reviewers consistently praise Nextpoint's document review and management capabilities. Users highlight the software's ease of use in processing documents, preparing them for production, and facilitating document review for relevancy and privilege. The platform's ability to handle large document productions efficiently and its user-friendly interface are frequently commended. Some users mention minor drawbacks such as the lack of subfolders for better organization, but overall, Nextpoint is recognized as a valuable tool for managing document review processes effectively. (Source Reviews: [1](https://www.trustradius.com/reviews/nextpoint-2022-03-31-10-04-57), [2](https://www.trustradius.com/reviews/nextpoint-2021-06-17-11-23-17), [3](https://www.trustradius.com/reviews/nextpoint-2021-07-13-11-36-23), [4](https://www.trustradius.com/reviews/nextpoint-2020-05-29-15-46-02), [5](https://www.trustradius.com/reviews/nextpoint-2019-11-15-17-17-26))

### Production and Presentation
Users unanimously praise Nextpoint for its exceptional production and presentation capabilities. They highlight the software's efficiency in processing eDiscovery, reviewing documents for production, and preparing documents with ease. Additionally, users appreciate the platform's ability to generate client reports and organize large document productions effectively. Despite some minor limitations such as the lack of subfolders for organization, Nextpoint is widely regarded as a valuable tool for streamlining the document review and presentation process. (Source Reviews: [1](https://www.trustradius.com/reviews/nextpoint-2022-03-31-10-04-57), [2](https://www.trustradius.com/reviews/nextpoint-2021-07-13-11-36-23), [3](https://www.trustradius.com/reviews/nextpoint-2021-06-17-11-23-17), [4](https://www.trustradius.com/reviews/nextpoint-2020-05-29-15-46-02))

### Case and Client Management
Reviewers consistently highlight Nextpoint's effectiveness in managing cases with large document productions and meeting the needs of clients. Users appreciate the platform's ability to streamline document review processes, enhance collaboration among team members, and provide cost-effective solutions for handling e-discovery in-house. While some users mention minor areas for improvement in the review platform, the overall sentiment leans towards Nextpoint being a valuable tool for small to mid-sized firms looking to control e-discovery costs and efficiently manage cases with significant document volumes. (Source Reviews: [1](https://www.trustradius.com/reviews/nextpoint-2022-03-31-10-04-57), [2](https://www.trustradius.com/reviews/nextpoint-2021-06-17-11-23-17), [3](https://www.trustradius.com/reviews/nextpoint-2021-07-13-11-36-23), [4](https://www.trustradius.com/reviews/nextpoint-2020-05-29-15-46-02), [5](https://www.trustradius.com/reviews/nextpoint-2019-11-15-17-17-26))

### Data Volume and Processing
Users consistently praise Nextpoint's ability to handle high volume data and streamline the eDiscovery process. Reviewers highlight the platform's efficiency in managing large amounts of data, making it particularly well-suited for cases where cost considerations are paramount. While some users note limitations in organizing high volume data, the overall consensus is that Nextpoint's data volume and processing capabilities are robust and user-friendly. (Source Reviews: [1](https://www.trustradius.com/reviews/nextpoint-2022-03-31-10-04-57), [2](https://www.trustradius.com/reviews/nextpoint-2021-06-17-11-23-17), [3](https://www.trustradius.com/reviews/nextpoint-2019-11-15-17-17-26), [4](https://www.trustradius.com/reviews/nextpoint-2020-05-29-15-46-02))

Users highly recommend Nextpoint for companies in need of a cloud-based software to discover and collect data. They emphasize that Nextpoint is a huge time saver, making it ideal for discovery and production needs. Furthermore, reviewers suggest that Nextpoint's unique and cool features make it suitable for companies outside the legal field as well. Law firms looking for an easy-to-use eDiscovery platform with cost control options should consider Nextpoint.

Users highly praise the customer service provided by Nextpoint, noting their responsiveness and helpfulness. They also recommend taking advantage of Nextpoint's training programs to become proficient in utilizing all its features. However, users advise thoroughly vetting specific requirements to ensure that Nextpoint fully meets their needs, as some functionality is still being developed. Additionally, having an administrator who can oversee the administration of Nextpoint within the office is recommended.

Users suggest investing time into training prior to implementation and continuing training to ensure correct usage of the platform. It is suggested that new users be prepared to dedicate time to learn how to use Nextpoint effectively, even though it is quite powerful and assists with litigation practice. Negotiating a package deal with Nextpoint for a monthly hosting fee for multiple cases is also recommended. Before deciding on Nextpoint, it is advised to read reviews and speak with other users.

Overall, anyone in need of eDiscovery software or considering switching platforms should consider Nextpoint. It is particularly suitable for small to medium-sized projects and serves as an easy-to-use tool that can be easily administered by non-technical staff members. Users appreciate the availability of metadata information for efficient searching within Nextpoint, as well as its powerful search capabilities and receptiveness to user suggestions. The platform is considered helpful in medium-sized linear review projects and depo prep.

Users highly value Nextpoint's customer support and suggest practicing with smaller cases before using it for a case about to go to trial. In comparison to other platforms such as Relativity, Nextpoint has received positive feedback. It is considered easy to learn and use, with several analytics features for those interested in numbers. It is also recommended to have a tech-savvy individual act as the point person when interacting with Nextpoint.

Intuitive User Interface: Nextpoint's user interface is highly praised by users for its intuitive and familiar design. They find it easy to navigate, with quick access to necessary functions. The clean and straightforward layout allows them to locate the information they need without any confusion.

Efficient Document Reviews: Users appreciate Nextpoint's software for its efficiency in managing large volumes of documents during reviews. They can easily gather and organize documents, making the review process smoother. The ability to tag and make notes on documents within the platform streamlines their workflow and enhances productivity.

Customization Options: Nextpoint offers a range of customization options that users find valuable for document review, tagging, and production. They can easily tailor their files, videos, and documents according to their specific needs, allowing for better organization and efficient workflows. This flexibility enables users to adapt Nextpoint's tools to match their unique requirements seamlessly.

Cons:
1. Tedious and confusing category mapping: Some users have found the step to map out categories in Nextpoint to be tedious and confusing, with difficulty finding the correct category. Furthermore, when trying to create a new category, they often receive a message that it is already in use, even though it is not in the dropdown.
2. Slow data download and search filters issues: Users have mentioned that the system can be slow when downloading data and documents. Additionally, some search filters do not retrieve the requested documents, causing frustration for users.
3. Lack of user-friendliness and technical expertise required: Some users believe that Nextpoint is not as user-friendly as other options available. They mention that certain aspects of the software require technical expertise and training or contacting tech support for assistance.

Nextpoint has proven to be an invaluable tool for a wide range of e-discovery needs. Users have praised the software's ability to efficiently process pst and mbox files, as well as email attachments, which was previously a challenge with legacy systems like Summation. The advanced analytics provided by Nextpoint have been particularly helpful for privilege review, allowing users to quickly and accurately identify relevant materials. Additionally, the software's cloud-based platform enables quick and easy access to all pertinent materials from anywhere in the world, making it an essential tool for remote work. Furthermore, Nextpoint has facilitated seamless document sharing between staff, clients, and opposing counsel, enhancing collaboration and simplifying workflows. The flexibility and cost-effectiveness of Nextpoint have been highly valued by users, enabling increased case and information upload, access, and sharing. Moreover, the software has significantly expedited the review process for massive email reviews and the elimination of non-responsive documents. Overall, Nextpoint has proven to be an efficient and user-friendly solution for organizing, reviewing, and managing large volumes of legal documents in high-stakes litigation cases.

Nextpoint headquartered in Chicago offers their eDiscovery solution, a cloud-based discovery software available with both free and subscription based service levels.

Nextpoint

eDiscovery Software, or electronic discovery, allows users in government and law firms to find and provide electronic information in response to a request for production during a lawsuit or investigation. Beyond the information stored in the files themselves, eDiscovery software also preserves metadata, like time and date stamps, authorship information, and file properties, which is often important evidence.

eDiscovery

Likelihood to Recommend

Support Rating

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Generate reports

Time support

View documents

Microsoft word

Real time support

Little slow

Improving their product

Support options

Internet connection

High volume

User friendly

Document review

User interface

Team is constantly

Search functions

Provides a platform

Intuitive and simple

Constantly improving

Easy to train

Specific people

Home

eDiscovery Software

I use NextPoint on a daily basis for all my eDiscovery needs - from document review to document production, the software meets a plethora of needs for both our internal needs and the needs of my clients.

Processes eDiscovery
Provides a platform for documents to be reviewed for relevancy and privilege.
Prepares documents for production.
Allows you to prepare a privilege log.
Allows you to share a collection of documents with specific people.

Easier customization of its grid view.
Easier customization of its coding panel.
Easier way to use split screens/view documents.

Ability to quickly/easily process eDiscovery.
Ability to quickly/easily review documents for production.
Ability to quickly/easily produce documents.

Trial Consultant

Mahendru, P.C.'s two attorneys (including myself), as well as our paralegal, use Nextpoint to manage the e-discovery process (document collection, document production, and document review).

For e-discovery software, Nextpoint is extremely user-friendly compared to some others on the marketplace.
For document review, Nextpoint's user interface is very intuitive and simple.
Nextpoint allows small firms to manage complicated loadfile document productions, things that would typically need to be outsourced to third-party e-discovery companies.

Tagging email families and related documents can take a bit longer than other e-discovery platforms.

Nextpoint allows our firm to take on and manage cases with massive document productions, when previously we may have not had the resources to handle such cases.
Nextpoint enables us to generate revenue from handling e-discovery in house while controlling costs at the same time, instead of outsourcing it to a far more expensive third-party e-discovery expert.

Attorney

We use Nextpoint for high volume e-discovery purposes. It is used on a selective case basis where the costs to host large amounts of data are cost-prohibitive. It provides a great resource for these types of cases but we use other software for smaller cases.

Can handle a large volume of data.
File room areas.
No hidden fees.

Limited organization of high volume of data.
I cannot see the original file structure in a visual way after import.
The folder screen has to be expanded to see all folders.

Scales across cases to keep costs down for all clients.
The help content is hard to understand and you have to pay more for assistance.
Given us options that we wouldn't have otherwise.

Microsoft Office 365, Firm Central, Thomson Reuters Westlaw

I have used NextPoint for two main reasons: organizing and reviewing large document productions and using it as a platform to generate client reports. The system has been invaluable while we have transitioned to working remotely. Numerous people can work on the same claim or file simultaneously. This has made us more efficient and better equipped to meet our clients needs and expectations.

Extremely customizable.
OCR text recognition and search functions are extremely impressive.
Very user friendly. It is extremely easy to train others on how to review documents in the system and how to use the system to make the review process easier.

There are certain system-level things that cannot be changed. They fit nicely into most document productions but are occasionally not useful.
Subfolders within review databases would be beneficial. At times, organization can become a bit cumbersome because there is no way to use subfolders within a folder in a database.
Adding the ability to generate reports into systems other than Excel would be a plus. A Microsoft Word based report would be great.

Customization
Ease of use
Competitive and unique pricing structure

Positive overall. We have been able to maintain client relationships and try to build new ones based on what Nextpoint offers.
Pricing method makes it more profitable and cost-effective to use NextPoint on several projects simultaneously.

Management and workflow of eDiscovery of litigation matters

Importing data is a breeze with Nextpoint.
Customer support is above and beyond any in the industry.
From collection to culling, to review, processing and production - this is by far the best program.
The Nextpoint team is constantly improving upon its great products and keeps users powered up and educated, using customer feedback.

Can't think of anything - they are always improving their product to meet the customers' needs.

Importing in-house
Production in-house
Review and tagging capabilities
Ability to prepare presentations directly from database sources - seamless.

This program pays for itself in time and money saved versus traditional eDiscovery platforms.
For less than $1,000 a month, all databases for all cases can be processed and produced for us with this program. It cuts out the middle man and the hidden expenses, costing the firm and the client far less than other eDiscovery programs.

Relativity, Ipro for enterprise and Discover360

Nextpoint

Overview

What is Nextpoint?