Name: NobelBiz Voice Carrier Network
Author: NobelBiz

Help Desk

Web and Video Conferencing

Customer Support

AI Development

Agile Development

Image Recognition

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Contract Management

Corporate Social Responsibility (CSR)

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Scheduling

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Code Review

Data Deduplication

Data Integration

Data Lakehouse

Data Privacy Management

Data Warehouse

Database Load Balancing

Edge Computing

Ethernet Switches

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Low-Code Development

Managed IT Service

Network Performance Monitoring

Network Simulation

Privileged Access Management

Release Management

Software Components

Tape Storage

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Analytics

Digital Asset Management

Digital Experience Intelligence

Digital Rewards

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Headless eCommerce

Presales

eCommerce Analytics

Sales

Database Security

Virtualization Security

Security

Animal Shelter

Computer-Aided Design (CAD)

Debt Collection

Equation Editors

Laboratory Information Management

Patient Engagement

Spreadsheet

eDiscovery

Vertical-Specific

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Net2Phone is a VoIP solutions provider headdquartered in Newark, whose services include Hosted PBX, unified communications for remote workforces including live calling, live chat, and also web conferencing through their Huddle app available now in beta release, Microsoft Teams direct routing, and SIP Trunking which integrates directly into on-prem or existing IP PBX systems.

Office

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Office Power

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Telonium is a telephony and VoIP software solution from Telonium.

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NobelBiz Voice Carrier Network

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

NobelBiz™ is a world-class Telecommunications, Software Solutions, and Business Intelligence company dedicated to improving performance and compliance for the Contact Center market, providing complete cloud contact center solutions with multiple productivity capabilities such as work-from-home, omnichannel support, built-in inbound and outbound features, etc.With over 20 years of experience, NobelBiz delivers complete and tailored solutions for contact centers across the globe, with a technical infrastructure that can power every type of contact center, irrespective of size, industry, or activity: inbound, outbound or blend.+ 20 years of experience+ 5 billion annual interactions+ 1500 customers worldwide+ 650 carrier partners All NobelBiz Cloud Contact Center technology solutions are modular, allowing you to tailor your contact center to your exact needs. They can also be used in conjunction with one another or independently. Thanks to web-based management, authorized users can make real-time adjustments in response to changing business conditions and capacity requirements.NobelBiz Products: NobelBiz Voice Carrier Network<div>The NobelBiz Voice Carrier Network is built from the ground up with the sole purpose of serving the contact center industry, having no rivals in terms of services, coverage, and pricing. </div>The NobelBiz Voice Carrier Network offers one of the most versatile selections of smart tools, designed to increase contact rates and productivity, help mitigate impacts of call labeling and blocking, and provide overall compliance.<ul><li>Lowest cost-per-minute in the industry</li><li>Network Reliability </li><li>Leading Support </li><li>No strings attached </li><li>Built-In Technologies· Smart Routing· Toll-free numbers provisioning· Web-based admin tools· Local Caller ID· Compliance rules and filters· Smart IVR script building· Time zone filters &amp; more… </li></ul>NobelBiz OMNI+ Cloud Contact Center Platform NobelBiz OMNI+ cloud call center platform is a software product designed to complement our telecom solution, improving an already excellent carrier product and taking it to new heights of performance and usability.NobelBiz OMNI+ can also be deployed separately, with a unique blend of capabilities, from Omnichannel, Impressive API integrations, and fast implementation to simple cross-channel campaign setup, work-from-home capabilities, etc. NobelBiz OMNI+ is a true customizable powerhouse of productivity and probably the only piece of software you will ever need to run virtually any type of contact center activity.<div> Supported Channels: • Voice Calls• Facebook Messenger• Twitter• WhatsApp• Telegram• SMS• Email• Live Chat• Webchat• Voicemail Cloud Contact Center NobelBiz Cloud Contact Center technology is based on the most advanced contact-center-grade voice network and is protected by a secure architecture. Any internet-enabled device can access a web-based portal that includes Operations Management, Quality Call Recordings, and Agent Experience. Technical Features of Cloud Contact Center• Quality Call Recording• ACD• Agent Scripting• API/CTI• Intelligent Dialers• Operations Management• SingleTouch® • Call Progress Detection• Campaign Management• IVR<div> </div>Trusted Caller ID - Registered Caller ID Management from NobelBizNobelBiz's Trusted Caller ID is the latest breakthrough in outbound calling technology, allowing you to register your numbers with the mobile phone carrier ecosystem. It reduces the probability of call blocking and mislabeling due to advanced analytics by the mobile phone carriers as a result of the new TRACED Act legislation.Trusted Caller ID will enable you to connect with more customers in a safe and fully-compliant way.These innovative solutions will help you understand how your numbers are performing in this new evolving ecosystem. Local Touch – The Local Caller ID solution from NobelBiz In the outbound world, it's getting more difficult to connect with customers. With LocalTouch, you can increase your contact rates, reduce your call frequency and create a better customer experience.The numbers are astounding, to say the least, based on feedback from their clients who chose the Local Touch solution. They witnessed a significant boost in two of the most crucial KPIs in the business on average: a 30 percent increase in Contact Rate and a 400 percent increase in Callback Rate.<div> </div></div><div> </div>

NobelBiz

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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NobelBiz Voice Carrier Network

Overview

What is NobelBiz Voice Carrier Network?