TrustRadius Insights
Omnify is a versatile software that offers a range of solutions for various industries, as seen through different user experiences. For …
Starting at $0 per month
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What is Omnify?
With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also to…
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Pricing
Free
$0.00
Cloud
Upto 2 members
Growth
$79.00
Cloud
per month Upto 5 members
Accelerate
$199.00
Cloud
per month Upto 10 members
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.getomnify.com/plans…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Omnify?
With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also to enhance customer experience and engagement. The vendor boasts over 5000 facilities in 50+ global locations using Omnify to save time and to give their clients the attention they deserve.
Omnify Screenshots
Omnify Video
Omnify scheduling overview
Omnify Integrations
Omnify Competitors
Omnify Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | United States, United Kingdom, Australia, Singapore, India and others |
| Supported Languages | English |
Frequently Asked Questions
Omnify starts at $0.
MINDBODY, Acuity Scheduling, a Squarespace company, and EZFacility are common alternatives for Omnify.
Reviewers rate Usability and Support Rating highest, with a score of 8.3.
The most common users of Omnify are from Small Businesses (1-50 employees).
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(15)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Omnify is a versatile software that offers a range of solutions for various industries, as seen through different user experiences. For property management companies, Omnify has proven invaluable in ensuring safe access and use of pool facilities during the global pandemic. With its flexible customization options and adherence to state guidelines, property managers have been able to limit and track pool users effectively while providing a convenient reservation system for residents. The friendly interface and ease of setup have been widely appreciated, along with the high level of support and prompt response to any questions or issues.
In the realm of education, Omnify has helped streamline operations for children's chess coaching companies by managing registration, payments, and membership for students. This has resulted in significant time and manpower savings for these organizations. Similarly, health clinics have found value in Omnify's appointment booking and schedule management features, enabling them to efficiently organize appointments and classes online. Honey Groove Studio, a fitness center, relies on Omnify for booking fitness classes and facilitating payment methods.
Omnify extends its functionality to sports facilities as well, automating bookings for sports fields and addressing customer no-shows while collecting valuable customer data. Furthermore, the software is utilized across multiple properties and resident property management portfolios to schedule appointments and monitor facility usage within controlled numbers.
The versatility of Omnify is further exemplified by its application in various industries. It serves as an essential platform for class and camp registrations, collecting registrations, payments, survey questions, waivers, and building businesses. Its adoption at outdoor pools has been crucial in complying with Covid restrictions by reserving lap swimming lanes and family swim spaces while limiting the number of weekly reservations.
Overall, Omnify has proven itself to be an effective solution across different sectors by offering efficient scheduling systems, streamlined payments, enhanced user experience, and adherence to industry-specific guidelines.
Excellent Customer Service: Many users have praised Omnify's customer service during the setup process. Reviewers have mentioned that the team was highly knowledgeable and patient, providing them with exceptional support.
Highly Customizable: Several reviewers have stated that they found Omnify to be highly customizable, allowing them to tailor it to their specific needs. They appreciated the flexibility and versatility of the platform, stating that it offered extensive customization options.
User-Friendly Interface: The user interface of Omnify has received positive feedback from reviewers. They have mentioned that it is not only visually appealing but also easy to navigate and use. The interface provides a professional appearance while remaining intuitive for both administrators and users.
Cons:
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Limited Customer Service Expertise: Users have expressed that Omnify's customer service is not well-equipped with experts in every field, resulting in a lack of familiarity with various business types and the need for collaborative problem-solving.
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Lack of Mobile Responsiveness: Some users have reported issues with how the Omnify website appears on mobile devices, indicating a need for improvement in terms of mobile responsiveness.
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Insufficient Data Exporting: Users have criticized the data exporting feature in Omnify for only including basic information such as name, email, and phone number, while neglecting custom fields. This limitation hinders users who collect additional custom information from accessing their data effectively.
Users of Omnify have made several recommendations based on their experiences with the product. Firstly, users recommend contacting Omnify even if someone is unsure about using the product. This implies that they believe the company provides sufficient support and guidance to potential customers. Secondly, users highly recommend booking a call for a demo of everything Omnify has to offer. This suggests that they find the demo helpful in understanding the product's features and capabilities. Lastly, many users advise having a client list ready before setting up an Omnify account. This implies that they find it beneficial to have all necessary information readily available when starting to use the software.
Attribute Ratings
Reviews
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Score 10 out of 10
Vetted Review
Verified User
We work with the State Board of Elections to schedule their election judges' training. We pre-load all judges' information who are eligible for training into Omnify so the judges can schedule their classes. This product also allows us to schedule for them if they are unable to themselves.
December 10, 2021
Great experience over. A lifesaver for us.
Score 10 out of 10
Vetted Review
Verified User
We've always struggled with managing bookings and scheduling them. Taking payments and keeping track of the sessions because of the high number of clients and low manpower. But it's become easy with Omnify. Saved a lot of time and manpower for us.
May 27, 2021
Omnify and the Team are Great!
Score 10 out of 10
Vetted Review
Verified User
We started using Omnify with our sister property in Tampa for pool reservations. We were looking for an easy and convenient way for residents to schedule time at the pool. Aravind and Kruthika were great in assisting us with the process. I am very pleased with their response time and willingness to assist.
Score 10 out of 10
Vetted Review
Verified User
We are using it for class and camp registrations. We needed a platform where we could collect registrations, payments, ask survey questions, collect waivers and build business and it does all of that for us.
April 30, 2021
Omnify and Shailja Rohillah are top notch!
Score 10 out of 10
Vetted Review
Verified User
Company wide Omnify has been recommended by the owners as an excellent software for pool reservations within our communities
April 29, 2021
Need to Operate with Fewer Surprises in Your Flow of Bookings or Clients? Have a Pool Facility to Open During a Pandemic?
Score 10 out of 10
Vetted Review
Verified User
I am the manager of a property management company and we have three community pools and Omnify helps us facilitate safe access and use of the pool facilities during the global pandemic. We use Omnify during the pool season, but see advantages to expanding its use to facility rentals and common area reservations also.
The team at Omnify was very skilled and able to look at unique issues such as limiting the ability to make reservations to only those in our community. Omnify is very flexible and the team behind the product like Ms. Shailja Rohillah are able to provide any additional customization needed to suit you specific needs.
The team at Omnify was very skilled and able to look at unique issues such as limiting the ability to make reservations to only those in our community. Omnify is very flexible and the team behind the product like Ms. Shailja Rohillah are able to provide any additional customization needed to suit you specific needs.
April 08, 2021
Solving problems in an ever changing marketplace.
Score 10 out of 10
Vetted Review
Verified User
We are using Omnify at all three of our outdoor pools for reserving lap swimming lanes and family swim spaces due to Covid restrictions. We needed system that would allow easy online access but also limit the number of reservations guests could have per week.
February 11, 2021
Omnify: Plenty of pros and plenty of areas to grow
We are a small children's chess coaching company that runs classes and events. We use Omnify across our organization specifically to manage registration and payments for our students. Specifically it is helpful for membership management for our students as we can enable auto-pay and auto-renew so our students don't have to fill out new forms every month.
November 30, 2020
Omnify Review
Score 8 out of 10
Vetted Review
Verified User
We used Omnify to book appointments & classes online, as well as managing the schedule of the practitioners working in the clinic (which is the onsite care facility inside a university). Only the health clinic used Omnify. It helped me manage all the business operations remotely which is great given that I travel a fair amount.
Score 10 out of 10
Vetted Review
Verified User
Omnify is utilized by the resident property management portfolio in scheduling appointments for our business offices and amenities. It addresses our need in monitoring the use of our facilities in controlled numbers. It has allowed us to open our amenities to our residents which would otherwise still be closed due to the pandemic.
November 02, 2020
Omnify is Effective and Affordable for Class Scheduling
Honey Groove Studio uses Omnify for booking of all of our fitness classes and payment methods [for] them. We have one location and use Omnify entirely for all services.
November 02, 2020
Anything for sports one solution OMNIFY
Omnify helps in booking automation for our sports field.
It helps in addressing no-show of our customers [and] collection of data of customers.
November 02, 2020
Omnify is user friendly with great customer support!
Omnify is being used across our whole facility. Members must make reservations to enter and use our swimming pool or exercise room. We have hour long reservations and half hour reservations.
November 02, 2020
Omnify is a great product
Score 10 out of 10
Vetted Review
Verified User
2020 brought new challenges to managing the pool at our member-owned club. We had to find a way to limit and track pool users in adherence with state guidelines for fitness facilities. We reviewed our existing software options and couldn't find an effective, maintainable, cost-effective solution for our needs. We reviewed Omnify and were pleased with the friendly interface, ease of setup, and budget-friendly cost. As the volunteer that was setting up the product, I was pleased with the high level of support and quick response to any questions or issues that arose. Omnify also was a model for "agile" development with weekly incremental updates and a system for voting on requested functionality. I have worked in the IT industry for 25 years and Omnify's prompt, friendly, and accurate customer service is one of the best I've ever experienced. Our gatekeepers found it easy to check people in on the mobile app and, while we didn't end up needing it (luckily), the ease of accessing attendance information would have simplified contact tracing.