Omnipresent

Well, they are suited for employing great employees remotely abroad. Omnipresent has a great team that guides you through the onboarding process, helping you to stay compliant with local employment laws. Omnipresent does not offer legal advice on specific employment law-related scenarios. Whilst they can help you stay compliant by employing people for you through an EoR setup, they cannot help with specific legal questions.

There are many PEOs out there, we found that Omnipresent was more economical in most countries, so it is worth shopping around if cost is top priority, however more often than not we landed on Omnipresent. We've used them for pretty straight forward hiring, so I'm not sure of a scenario where they would not be a good fit.

Best qualities of Omnipresent - They do not hide their fees, you know how much upfront you will need to pay for each employee in each country. Additionally, our Account Managers were knowledgable and had great resources at their fingertips to find out complicated employment processes in each country.

Improvement - Exchange currency fees for salaries not on EUR or USD. This can be costly. So good to know those costs in advance. Also, layoffs, the process around this should be more clear-cut and move a bit quicker. The slowness of partners in some countries can cause uneasy problems for the employees and the company.

If you need to hire internationally but do not have the set up in different countries to do this, I think Omnipresent are very well suited to help and have all of the infrastructure in place to do this.

Omnipresent provides everything we need with a small number of employees on their system, our needs are quite simple at this stage. I feel confident that any issues we have had with the Client team have been addressed and looking forward to growing our team and continuing our partnership.

Omnipresent needs a better level of professional advisory. Often, our reps were junior people who unfortunately weren’t business partners for a conversation.

For us it silved the issue fhiring full time employees in the reatively fast and cheap.

Well suited to hiring and offboarding in complex situations

Omnipresent is well suited to a company that would like to pool talent and resources from all over the world without getting caught up in the intricacies of compliance. However the current system they use for invoicing, issuing invoice statements rather than actual invoices has caused a headache with our accountancy system and means that more often than not, payments are paid late.

Omnipresent is a great solution for companies looking to grow globally but that don't have the resources or market understanding to open new legal entities in other countries. We found that they beat their competitors when it comes to customer service and employee experience.

If the business values and has the means to invest in an excellent experience for employees in different countries without the local entity and expertise to do so themselves, Omnipresent is a great solution.

Very well suited for a company that needs an "all-in-one" PEO and EOR, but keeping in mind that having less than 5 employees in one location, and several locations like this, can be a bit expensive. Customer service/success is sometimes not proactive enough. The attention received is not as individual as before and issues can be missed or not followed up

I think it is well suited for small teams, if you are growing in one country and you reach a specific size (5 or more) your employees could benefit from having an office.

The most stress-free way to safely employ remote employees in a global remote team

Omnipresent is still establishing themselves in some countries and may not have the most robust presence, so it's important for folks to understand from the get go whether they have their own staff in-country or if they are subcontracting through another employer.

Omnipresent works well if you're looking to make a few hires in a country where you don't have a dependency. Some markets are better than other, but overall, they're the best EOR I've looked at so far (we've also worked with WorkMotion, Omnipresent is better).

If you are looking to hire in a market where plenty of benefits (meal vouchers, transportation, company car, ...) are common, using any employer of record will be a disadvantage. Overall, the experience has been good with them (+ highly sympathetic customer service, big props here).

If I could improve one thing, it'd be the possibility to issue employees employed through them credit cards, that'd solve a lot of expense issues.

Omnipresent used to be great when they started but at the moment we really struggle with the time it takes them to action our requests. It usually takes some time for them to get back to us and a few days to get things sorted. I usually have to follow up with them on the progress. Payroll - we struggle to get variable pay numbers in by the payroll deadline. No amendments are possible and we can't send any off-cycle payments. Payroll is quite limiting.
Moreover, Omnipresent doesn't have present in all their countries so dealing through third parties can be very lengthy.
Price - considering all the above, the monthly fees are more than other competitors that provide better support, better payroll experience and have entities in all the countries.

Suited if you want an EOR that you can sign up to and not have to worry about it, especially with invoicing and accounting purposes. They provide information about each country before operating within it so you have some understanding and do not work with third parties.

We are a small organization, so we have lots of workforce changes (titles, job description changes, payroll changes, bonuses needed to be paid), and our main gripe with Omnipresent is the payroll deadlines are way in advance (so if there is a change more than likely it will need to be retried and sometimes not received for a pay cycle or two). Also, they have done some updates to their portal, but they are not very efficient with the workforce changes we have; much of it needs to be updated outside of the system (as the system doesn't allow those changes). And lastly, the support/customer service is subpar, mainly just due to delays in communication or getting answers, as it seems each team within the Omnipresent do not collaborate well (for example payroll team can take a week to answer a question our account rep has asked internally).

Good:
on boarding and standard procedures. Dashboard reviews. travel expense regulations. All of them are well established.

less good:
deviations from standards with personal involvement, like signing an external document for a customer.

We had to relocate an employee from the UK to Germany and were worried about the complexity of the employment laws in Germany. Omnipresent did a great job at advising us and informing us of ways in which we could keep the employee located in Germany on a long-term basis.