Optimal Workshop Reviews

8 Ratings
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Score 8.0 out of 100

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Reviews (1-5 of 5)

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Anonymous | TrustRadius Reviewer
November 09, 2020

Extremely optimum product

Score 10 out of 10
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Likelihood to Recommend

Optimal workshop is best suited for its card sort and tree test features. Also the way it showcases reports for the tests that participants have performed is extremely useful. It has built a standard of reporting which is almost unmatched in the industry now. Very simple and clear to follow participant paths and to showcase to stakeholders.
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Meredith Walter | TrustRadius Reviewer
July 31, 2019

Amazing tool with an even better pricepoint

Score 10 out of 10
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Likelihood to Recommend

Optimal Workshop is great for UX testing for those with a budget to do so. This may be a little on the expensive side for smaller businesses, but definitely not anything crazy expensive. The insights that you get out of these tests are invaluable and can be the difference between launching a site and succeeding/failing.
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Anonymous | TrustRadius Reviewer
October 08, 2019

Lacks quality customer service and recruitment panel

Score 1 out of 10
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My biggest issue is the lack of customer service and the poor quality of participants. After spending thousands of dollars with Optimal Workshop and receiving such a horrible experience, I'm now convinced that competitors like User Zoom are worth the cost and will be switching tools.
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Anonymous | TrustRadius Reviewer
October 01, 2019

Optimal Workshop is a simple and great tool for website navigation testing

Score 10 out of 10
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Likelihood to Recommend

Tree testing and card sorting. Understand how users use our navigation to accomplish specific tasks. Understand how users group menu items. There are other features like where users first click, or keeping track of findings, but we have not used this features yet.
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About Optimal Workshop

Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.
Categories:  Usability Testing

Optimal Workshop Technical Details

Operating Systems: Unspecified
Mobile Application:No