Optimal Workshop Reviews

8 Ratings
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Score 8.0 out of 100

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Reviews (1-5 of 5)

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Anonymous | TrustRadius Reviewer
November 09, 2020

Extremely optimum product

Score 10 out of 10
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Use Cases and Deployment Scope

The UX department uses Optimal Workshop. We use it for all sorts of IA work, card sorting and tree jacking. We’ve also used the participant recruitment facility by optimal workshop for all our projects.
In terms of business problem, it is mainly solving for Information Architecture re design for our firm, especially since we have multiple products that require IA design.
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Meredith Walter | TrustRadius Reviewer
July 31, 2019

Amazing tool with an even better pricepoint

Score 10 out of 10
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Use Cases and Deployment Scope

OptimalWorkshop has provided invaluable insights to our website development process for "pennies" cost wise. We've been able to derive fairly quick insights that make a huge impact on our bottom line and customer satisfaction. Now that we've started using OptimalWorkshop, it's quickly become a sought after service for our internal stakeholders.
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Anonymous | TrustRadius Reviewer
October 08, 2019

Lacks quality customer service and recruitment panel

Score 1 out of 10
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Use Cases and Deployment Scope

We used Optimal Workshop several times on the product and platform team for tree testing, which assesses find-ability within the labeling and structure schema. We run a B2B site, so it's important to collect data from the appropriate user segments. Unfortunately, this tool fails in many ways, especially the recruitment service and customer service.
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Anonymous | TrustRadius Reviewer
October 01, 2019

Optimal Workshop is a simple and great tool for website navigation testing

Score 10 out of 10
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Use Cases and Deployment Scope

We have used Optimal Workshop in our marketing department to tree test navigation menus and understand how users would categorize menu items. While simple, this tool provides valuable data that would otherwise be very difficult to gather
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Sarah O'Donnell | TrustRadius Reviewer
April 05, 2019

Optimal Workshop is a valuable tool

Score 9 out of 10
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Use Cases and Deployment Scope

Optimal Workshop is used at my organization for two tools: Card Sort and Treejack. These assist the investigation of labeling, categorization and information architecture on your website. We, in particular, use it to investigate websites navigation hierarchies and labeling to identify user struggles and navigations strengths. This research helps strengthen our website navigation recommendations to clients.
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About Optimal Workshop

Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.
Categories:  Usability Testing

Optimal Workshop Technical Details

Operating Systems: Unspecified
Mobile Application:No