Name: OwnBackup
Price: 500 USD
Rating: 9.9 (43 reviews)
Author: OwnBackup

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Development

Attendance Tracking

Career Center

Education

Association Management

Business Intelligence (BI)

Case Management

Collaboration

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Debugging

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

In-Memory Databases

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Managed Private Cloud

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SSL Certificate

Secure Web Gateway

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security Information and Event Management (SIEM)

Security

Automotive

Building Information Modeling (BIM)

Catering

Law Practice Management

Legal Research

Tour Operator

Vertical-Specific

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### Data Backup and Recovery
User sentiment is generally positive regarding OwnBackup's data backup and recovery capabilities. Customers appreciate the ease of use and quick access to backed-up information, allowing for efficient restoration of data. The ability to recover deleted or corrupted data, as well as the peace of mind provided by daily backups, are highlighted as key benefits by users. Additionally, OwnBackup's disaster recovery solution is praised for its reliability and the ability to quickly restore data in case of emergencies. The platform's alerting features also receive positive feedback for proactively identifying issues before they escalate.

### Data Archiving and Retention
Users generally believe that OwnBackup's data archiving and retention capabilities are a strong point. They appreciate the ease of backing up Salesforce instances and the added features that enhance the archiving process. While some users faced challenges during setup and found the pricing slightly higher, the overall consensus is positive regarding the effectiveness of OwnBackup's archiving and retention functionalities. The ability to compare data and metadata, set up archiving properties, and receive smart alerts for data changes are highlighted as valuable tools that contribute to a smooth data management experience.

### Data Import and Export
Reviewers have varying opinions on OwnBackup's data import and export capabilities. Some users appreciate the ease of importing data and the visual representation of data changes, making it simple to locate specific records when needed. However, others have raised concerns about the speed of data import and suggested improvements in this aspect. Additionally, some users find the interface initially challenging to navigate and prefer exporting data to CSV for easier comparison. Despite mixed feedback, OwnBackup is recognized for its robust backup system and time-saving features for data auditing and report preparation.

### Environment Management
Users generally praise OwnBackup's sandbox seeding and environment backup capabilities. The ease of setting up backups for multiple Salesforce orgs and the intuitive sandbox seeding tool are highlighted as major strengths. While some users express minor concerns about the complexity of org structures impacting sandbox seeding, overall, OwnBackup's environment management features are seen as reliable and efficient by users. The ability to automate backups, control access, and quickly restore data across environments adds significant value to organizations relying on Salesforce environments.

### System Notifications and Alerts
Users consistently praise OwnBackup's robust system notifications and alerts features. The majority of reviewers appreciate the timely alerts provided by OwnBackup, highlighting the convenience of receiving notifications for data changes, backups, and potential issues. While some users mention minor issues with the customization of alerts or the frequency of notifications, overall, the sentiment leans towards positive, with users valuing the proactive nature of OwnBackup's alert system. The ability to set up alerts for specific criteria and receive notifications on a regular basis is seen as a valuable asset by many users, contributing to a sense of security and confidence in data protection.

### Performance Monitoring
Users unanimously praise OwnBackup's robust monitoring dashboard and performance alert system. The consensus among reviewers is that OwnBackup excels in providing comprehensive performance monitoring capabilities. Users appreciate the ease of backing up all environments, including data and metadata, and the ability to archive old data to enhance system performance. Additionally, the feature to seed sandboxes while maintaining data relationships intact has been highlighted as a valuable asset. OwnBackup's performance monitoring tools have proven instrumental in scenarios where data recovery was required due to Salesforce performance issues, enabling users to restore profiles, recover deleted data, and navigate through data lockouts effectively.

### Salesforce Integration
Users generally praise OwnBackup for its robust Salesforce backup and restore capabilities. The feedback highlights the ease of setting up Salesforce integration, the efficiency in backing up Salesforce orgs, and the convenience of restoring data without specialized staff. While some users find the pricing per user a bit high, the overall sentiment leans towards OwnBackup being a dependable solution for Salesforce data protection. The ability to automate backups, seed sandboxes, and ensure data safety in case of emergencies are key factors contributing to users' positive views on OwnBackup's Salesforce integration functionality.

### Data Security and Compliance
Users consistently praise OwnBackup's robust data security and compliance features, highlighting its ability to safeguard metadata, ensure GDPR compliance, and maintain data integrity. The platform's ease of use and quick data restoration capabilities have garnered positive feedback, with users expressing peace of mind knowing their data and metadata are secure. Additionally, OwnBackup's proactive approach to handling GDPR requests and its efficient sandbox seeding functionality have been commended for enhancing overall data security measures.

### Disaster Preparedness
User sentiment regarding OwnBackup's disaster preparedness capabilities is predominantly positive, with reviewers highlighting the peace of mind provided by the platform's ability to handle data corruption and catastrophic events effectively. The tool's ease of use and reliability in restoring lost data after disasters have been particularly praised, emphasizing the importance of having a robust disaster recovery plan in place. Additionally, users appreciate OwnBackup's quick response time in recovering from data loss incidents, ensuring minimal downtime and data loss in critical situations.

### User and Access Management
Users have expressed mixed feelings about OwnBackup's user access management features. While some find the interface user-friendly and appreciate the ability to manage user access and permissions effectively, others have encountered challenges with initial setup and resolving permission issues. The support team's assistance in addressing these issues has been noted positively. However, there are also concerns about the cost of the service and occasional errors post-job completion. Despite these drawbacks, OwnBackup's user access management functionality seems to offer a sense of security and peace of mind to users in terms of data backup and restoration.

### Configuration and Customization
User feedback on OwnBackup's setup and configuration is generally positive, with users highlighting the ease of setup and customization options available. The ability to configure backups for specific data sets and schedule them according to individual preferences has been well-received. Users appreciate the simplicity of the interface and the quick setup process, which allows for efficient management of backups across different environments. Additionally, the customization features, such as setting up alerts for data changes and comparing metadata before and after deployments, have been praised for enhancing data protection and management capabilities. While some users have encountered minor issues with initial setup, the responsive support team has been instrumental in resolving any configuration challenges, ensuring a smooth user experience.

### Testing and Development
Users consistently praise OwnBackup's robust testing and development features. The ability to populate Sandboxes with test data and back up data from all instances, including Production, UAT, and development sandboxes, is highly valued by users. The platform's disaster-recovery capabilities have been relied upon multiple times during Salesforce outages and user errors, showcasing its importance in maintaining data integrity. Additionally, the inclusion of metadata backup has proven beneficial for monitoring changes in development and facilitating quick restores when needed. Users appreciate the ease of setup and use for backups, with particular emphasis on the security and peace of mind it provides for both business users and development teams. The ability to clone test data from production to sandbox and manage multiple orgs simultaneously are highlighted as strong points. While some users express a desire for additional features like version control for moving changesets between test and production environments, the overall sentiment remains positive towards OwnBackup's testing and development functionalities.

### Pricing and Cost Management
Users have varied opinions regarding OwnBackup's pricing and cost structure. Some users find the pricing to be on the higher end, especially for organizations with a large user count. However, they acknowledge that the cost is justified by the value and ease of use provided by OwnBackup. Others appreciate the cost efficiency of the tool, noting that it offers peace of mind and a safety net for critical data operations. While some users mention concerns about additional costs for features and integrations, they generally agree that OwnBackup's pricing is worth the investment for the level of data protection and backup services it offers.

Users consistently recommend OwnBackup for its ease of use, UI navigation, and dedicated support team. They also highlight its position as a leading Salesforce backup solution that provides an added level of security and peace of mind. Features like scrambling data, sandbox seeding, and easy setup are highly regarded. Furthermore, OwnBackup is praised for its reliability, good service, good support, and value for the cost. Users strongly recommend OwnBackup as a must-have tool for every company that cares about their data. They suggest considering the seeding use-case and reaching out to the support team for any concerns. Additionally, users emphasize the importance of researching pricing options and not compromising on cost when selecting a backup solution like OwnBackup.

Easy to use and navigate: Users find OwnBackup easy to use and navigate, with an intuitive interface that makes tasks simple and efficient. The simplicity and ease of use of OwnBackup are mentioned by users, who find it easy to navigate and quickly access the information they need. Some users even describe the user interface as intuitive and user-friendly.

Reliable backup solution: Users find OwnBackup to be a reliable and efficient backup solution, appreciating the peace of mind knowing that their data is securely backed up and can be easily restored. They have confidence in the backup and restore processes, even though they have not yet used it for a disaster recovery situation. The ability to backup and restore data quickly and accurately is highly valued by users, who appreciate the speed and efficiency of the backup and restore processes.

Excellent customer support: Users find the customer support provided by OwnBackup to be excellent, appreciating the responsiveness and helpfulness of the support team. They describe it as fantastic and awesome to work with. Having reliable customer support ensures that users can get assistance when needed, further enhancing their experience with OwnBackup.

Confusing User Interface: Many users have expressed frustration with the confusing and visually unappealing user interface of OwnBackup. This has made it challenging for them to navigate the software and perform tasks efficiently.

High Pricing: Several reviewers have pointed out that OwnBackup's pricing is higher compared to its competitors. The cost may be a significant factor for some customers, especially those from large organizations with multiple users.

Complex Data Restoration Process: Users have reported difficulties with the complex process of restoring data in OwnBackup. They find it challenging to select specific data elements and retrieve detailed information, which can hinder their ability to effectively restore backups.

The OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.

SalesForce Backup

Rewind from Third Blink Software in Ontario (dba Rewind) is a service that protects the data that is driving your ecommerce and small to midsize businesses, focusing on backing up data that lives in the cloud – specifically in apps like Shopify, BigCommerce, and QuickBooks Online.

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OwnBackup

SaaS backup software provides data protection and backup services for data created or stored in cloud applications and services, most commonly Office 365, G Suite, or other online productivity suites.

SaaS Backup

Apparel & Fashion

Likelihood to Recommend

Support Rating

Data Center Backup

Enterprise Backup

Management dashboard

Retention options

Operational reporting and analytics

Ransomware Recovery

SaaS Product Integration

Multiple Data Restoration Options

Data Auditing and Search

Data Storage in the Cloud or On-Premises

Data center backup tools send data to a secure storage location after encryption and de-duplication

Web-based dashboard allowing configuration and monitoring of all backups

Provision of best-practice and customizable retention policies with reporting

Encryption

Data encryption to ensure that data is safe while being backed-up

Enterprise backup solutions are implemented by IT professionals to automatically and safely backup data hosted on a range of systems (including cloud-native workloads, servers, databases, laptops and mobile devices) to external cloud storage.

The product provides insights and analytics to help keep data secure

Malware protection

Data is protected in the event of a malware attack

The ability to recovery data in a timely manner after a ransomware attack

Software As A Service (SaaS) backup software is a technology designed to store and protect data created by SaaS products.

Integration with and backup capabilities for one or more SaaS products

Multiple options for recovering all of your stored data or individual objects

eDiscovery capabilities for searching and managing stored data

Backed up data may be stored on-premises or in the cloud

Salesforce Sales Cloud

Salesforce Marketing Cloud

Adobe Commerce

Salesforce Service Cloud

//Commerce

OwnBackup 2024-04-30 07:58:41

Data Solutions Manager

OwnBackup 2021-04-09 11:58:04

SAP CRM discontinued

SAP HANA Cloud

Microsoft System Center

SAP Business Warehouse

MSP360 Backup

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Salesforce Experience Cloud

Amazon Redshift

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Third party

Specific information

Third party applications

Information you want

User adoption

Lot of data

Generating reports

Detailed documentation

Disaster recovery

Easy to use

Full backups

Users have access

Backs up

User friendly

Ability to load

Friendly interface

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SaaS Backup Software

We use OwnBackup for backing up our Salesforce Service Cloud instance as well as archiving and un-archiving the vast amount of emails we receive. This allows us to save on Salesforce storage space by removing emails from the system, while still giving users the ability to quickly pull those records back into Salesforce if needed.

Archiving
Customer Support
Backup of Salesforce Data
Cost

More features
Better UI for administration

The archiving features of this product have had an ROI of $18K for storage costs recurring annually
We have not had to do a full restore of backups, but if we did loose data and have to perform a full restore OwnBackup would easily become our most valuable tool

Salesforce Service Cloud, Salesforce Marketing Cloud, Adobe Commerce (Magento Commerce)

We use OwnBackup for daily backups of our production Salesforce instance as well as our Partial Sandbox instance and developer sandboxes when appropriate. We also backup both data and metadata. The data included in our instance spans our program, operations, communications, and finance departments. We have primarily used OwnBackup to restore data that was deleted during a "cascade delete" event, where a user deleted a record and all of its related data. We also used OwnBackup to restore metadata that was erroneously deleted.

OwnBackup

Overview

What is OwnBackup?