OwnBackup

OwnBackup

About TrustRadius Scoring
Score 9.5 out of 100
OwnBackup

Overview

Recent Reviews

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of OwnBackup, and make your voice heard!

Pricing

View all pricing

SalesForce Backup

$500.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is OwnBackup?

The OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.

OwnBackup Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is OwnBackup?

The OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.

What is OwnBackup's best feature?

Reviewers rate Support Rating highest, with a score of 9.7.

Who uses OwnBackup?

The most common users of OwnBackup are from Mid-sized Companies (51-1,000 employees) and the Unknown industry.

Reviews and Ratings

 (40)

Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
April 14, 2021

OwnBackup Stacks Up!

Samantha Shain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use OwnBackup for daily backups of our production Salesforce instance as well as our Partial Sandbox instance and developer sandboxes when appropriate. We also backup both data and metadata. The data included in our instance spans our program, operations, communications, and finance departments. We have primarily used OwnBackup to restore data that was deleted during a "cascade delete" event, where a user deleted a record and all of its related data. We also used OwnBackup to restore metadata that was erroneously deleted.
  • User interface - easy to use
  • Trust worthy - I know that it works
  • Proactive notifications - they let me know if something seems risky
  • Price - it is one of our most expensive third-party applications
  • User adoption - we are still not leveraging all of the OwnBackup features
OwnBackup has been a great investment for my nonprofit organization. However, given price there are scenarios where I would not recommend OwnBackup because there are alternatives that exist at a more modest price point. For any organization with the scale to afford the product, I think it is top of the line.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use OwnBackup to backup our Salesforce environment, and when necessary, to restore data. We also use it to seed sandboxes. In addition, I've also used it to research change history of records by viewing the previous state of data. It used by all departments in our organization that use Salesforce.
  • Automatic, daily full backups of data.
  • Users have access to backups
  • User friendly interface
  • I wish there was more detailed documentation on the search tools
Very helpful for backup and recovery. Allows the ability to manage this "in house" instead of having to rely on Salesforce support. There is a browser-based User interface for searching and managing your backup data. The native data export tool is not automatic and can not be run daily and has no UI for managing data.
OwnBackup has been very responsive on the few occasions where we've needed help.
Bharath Bhushan Sontike | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
This is used by CRM department. We use this for handling customer service incidents (Complaints and Problems).
  • We use this for backing up data for unforeseen contingency.
  • This helps our organization to compare, recover and replicate in case of disaster recovery.
  • User specific notification configuration can be improved.
  • Generating reports in SAP BW via Salesforce OwnBackup needs additional configuration to minimize the reporting delays.
As we are in the service industry, we need regular backup and uninterrupted service at all levels. Previously, this has been taking overload to backup and comply the service levels. With Salesforce OwnBackup this overload has been reduced.
Based on my own experience and by other team members.