OwnBackup Reviews

39 Ratings
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Score 8.7 out of 100

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Reviews (1-3 of 3)

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September 02, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We use OwnBackup to backup our Salesforce environment, and when necessary, to restore data. We also use it to seed sandboxes. In addition, I've also used it to research change history of records by viewing the previous state of data. It used by all departments in our organization that use Salesforce.
  • Automatic, daily full backups of data.
  • Users have access to backups
  • User friendly interface
  • I wish there was more detailed documentation on the search tools
Very helpful for backup and recovery. Allows the ability to manage this "in house" instead of having to rely on Salesforce support. There is a browser-based User interface for searching and managing your backup data. The native data export tool is not automatic and can not be run daily and has no UI for managing data.
OwnBackup has been very responsive on the few occasions where we've needed help.
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January 21, 2020
Bharath Bhushan Sontike | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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This is used by CRM department. We use this for handling customer service incidents (Complaints and Problems).
  • We use this for backing up data for unforeseen contingency.
  • This helps our organization to compare, recover and replicate in case of disaster recovery.
  • User specific notification configuration can be improved.
  • Generating reports in SAP BW via Salesforce OwnBackup needs additional configuration to minimize the reporting delays.
As we are in the service industry, we need regular backup and uninterrupted service at all levels. Previously, this has been taking overload to backup and comply the service levels. With Salesforce OwnBackup this overload has been reduced.
Based on my own experience and by other team members.
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January 14, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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We're using it across the entire company. We have a lot of data in Salesforce that if we ever lost for whatever reason, we would be in very big trouble. Own Backup is a safety net for our company as we have back ups made whenever there is a significant amount of data entered or at a set time.
  • Backs up all data
  • Ability to load old data back if needed
  • Finding the specific information you want to restore when needed
  • Recovery time can be slow, especially if it's a lot of data
If you have a lot of data in Salesforce and you're paying a lot to keep it there, you can use OwnBackup as a repository to hold all of that information and get rid of it in Salesforce. It saves a lot of money and gives you easy access to the stored information.
Whenever there have been issues with the software or questions that we've had, the support team has always been quick to responding to our questions and making sure that we were satisfied with the solution. They also have a knowledge centre on their website to help users find solutions to quick questions instead of having to call in or submit a ticket.
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What is OwnBackup?

The OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.
Categories:  SaaS Backup

OwnBackup Technical Details

Operating Systems: Unspecified
Mobile Application:No