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Easy to use and navigate: Users find OwnBackup easy to use and navigate, with an intuitive interface that makes tasks simple and …
Starting at $500 per month
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What is OwnBackup?
The OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.
Recent Reviews
Pricing
SalesForce Backup
$500.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is OwnBackup?
OwnBackup Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(43)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy to use and navigate: Users find OwnBackup easy to use and navigate, with an intuitive interface that makes tasks simple and efficient. The simplicity and ease of use of OwnBackup are mentioned by users, who find it easy to navigate and quickly access the information they need. Some users even describe the user interface as intuitive and user-friendly.
Reliable backup solution: Users find OwnBackup to be a reliable and efficient backup solution, appreciating the peace of mind knowing that their data is securely backed up and can be easily restored. They have confidence in the backup and restore processes, even though they have not yet used it for a disaster recovery situation. The ability to backup and restore data quickly and accurately is highly valued by users, who appreciate the speed and efficiency of the backup and restore processes.
Excellent customer support: Users find the customer support provided by OwnBackup to be excellent, appreciating the responsiveness and helpfulness of the support team. They describe it as fantastic and awesome to work with. Having reliable customer support ensures that users can get assistance when needed, further enhancing their experience with OwnBackup.
Confusing User Interface: Many users have expressed frustration with the confusing and visually unappealing user interface of OwnBackup. This has made it challenging for them to navigate the software and perform tasks efficiently.
High Pricing: Several reviewers have pointed out that OwnBackup's pricing is higher compared to its competitors. The cost may be a significant factor for some customers, especially those from large organizations with multiple users.
Complex Data Restoration Process: Users have reported difficulties with the complex process of restoring data in OwnBackup. They find it challenging to select specific data elements and retrieve detailed information, which can hinder their ability to effectively restore backups.
Users consistently recommend OwnBackup for its ease of use, UI navigation, and dedicated support team. They also highlight its position as a leading Salesforce backup solution that provides an added level of security and peace of mind. Features like scrambling data, sandbox seeding, and easy setup are highly regarded. Furthermore, OwnBackup is praised for its reliability, good service, good support, and value for the cost. Users strongly recommend OwnBackup as a must-have tool for every company that cares about their data. They suggest considering the seeding use-case and reaching out to the support team for any concerns. Additionally, users emphasize the importance of researching pricing options and not compromising on cost when selecting a backup solution like OwnBackup.
Attribute Ratings
Reviews
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March 14, 2023
OwnBackup Stacks Up!
We use OwnBackup for daily backups of our production Salesforce instance as well as our Partial Sandbox instance and developer sandboxes when appropriate. We also backup both data and metadata. The data included in our instance spans our program, operations, communications, and finance departments. We have primarily used OwnBackup to restore data that was deleted during a "cascade delete" event, where a user deleted a record and all of its related data. We also used OwnBackup to restore metadata that was erroneously deleted.
- User interface - easy to use
- Trust worthy - I know that it works
- Proactive notifications - they let me know if something seems risky
- Price - it is one of our most expensive third-party applications
- User adoption - we are still not leveraging all of the OwnBackup features
- Daily backup of data and metadata from multiple SFDC environments.
- Ability to compare, find, and restore lost or corrupted data.
- Ability to seed sandboxes with test data.
- Saved hours of time and agony restoring lost metadata.
- Restored important data that was deleted by mistake.
- Security and peace of mind.
September 02, 2020
Own your backups with OwnBackup
We use OwnBackup to backup our Salesforce environment, and when necessary, to restore data. We also use it to seed sandboxes. In addition, I've also used it to research change history of records by viewing the previous state of data. It used by all departments in our organization that use Salesforce.
- Automatic, daily full backups of data.
- Users have access to backups
- User friendly interface
- I wish there was more detailed documentation on the search tools
- OwnBackup has allowed us to very quickly restore accidentally lost data.
- OwnBackup offers great protection and security against data loss.
- Also useful for sandbox seeding.
The native Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups.
January 21, 2020
Salesforce OwnBackup Review
This is used by CRM department. We use this for handling customer service incidents (Complaints and Problems).
- We use this for backing up data for unforeseen contingency.
- This helps our organization to compare, recover and replicate in case of disaster recovery.
- User specific notification configuration can be improved.
- Generating reports in SAP BW via Salesforce OwnBackup needs additional configuration to minimize the reporting delays.
- Cost effective.
- In-house Salesforce OwnBackup Support team is not required.
- Microsoft System Center, Veeam Backup & Replication and MSP360 Backup (formerly CloudBerry Backup)
The decision is a corporate office decision based on the usability and service agreements between customer and company.