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Payoneer

Payoneer

Overview

What is Payoneer?

Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.

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Recent Reviews

Payoneer Chaos

1 out of 10
April 15, 2024
I use Payoneer to get paid by my customers. I am supposed to paid an up front fee for producing content and then royalties on a regular …
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TrustRadius Insights

Payoneer is a versatile payment gateway that has been widely used by freelancers, vendors, and businesses to facilitate hassle-free …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Fraud Detection (9)
    3.4
    34%
  • Payment Form Acceptance (9)
    1.8
    18%
  • Billing and Invoicing Support (10)
    1.5
    15%
  • Global Support (10)
    1.1
    11%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Payoneer?

Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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WeTravel is a payment platform and booking system for travel organizers. Benefits include:Lower fees: The product allows organizers to collect funds online directly from a client's US bank account. WeTravel charges a 1% processing fee and no monthly fees. Organizers can save on credit card fees…

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Product Demos

Payoneer 360 Demo

YouTube

How To Get Euro Payment Service From Payoneer

YouTube
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Features

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

1.8
Avg 5.5
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Product Details

What is Payoneer?

Payoneer is a partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy.

Payoneer Video

A Universe of Opportunities | Payoneer connects the world together on a single platform, to make it as easy to do business globally as it is locally. Whether sending or receiving marketplace payouts, getting paid by international clients, payingremote contractors, optimizing...
 Show More

Payoneer Technical Details

Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.

Wise, PayPal Zettle, and Adyen are common alternatives for Payoneer.

Reviewers rate Fraud Detection highest, with a score of 3.4.

The most common users of Payoneer are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(49)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Payoneer is a versatile payment gateway that has been widely used by freelancers, vendors, and businesses to facilitate hassle-free transactions without tax deductions. Users have reported positive experiences with the platform, highlighting its ability to receive money from different vendors and tester sites without any hassle or commission charges. The quick and simple registration process, with account verification typically taking less than an hour, has been praised by users who appreciate the seamless onboarding experience. One of the key advantages of Payoneer is its flexibility in receiving money from anywhere in any currency, which can then be easily deposited into the user's bank account within 24 hours. This feature has made Payoneer popular among international freelancers and businesses who need to receive payments from clients around the world. Additionally, referring Payoneer to others can result in earning through their first transactions, making the platform an all-rounder earning solution.

However, some users have encountered issues with Payoneer's transaction blocking feature, which blocks transactions without reason and causes inconvenience and delays in accessing funds. The customer support provided by Payoneer has also been inconsistent according to user feedback, with some feeling misled or frustrated by the lack of assistance. Another area of concern highlighted by users is the payment approval process, which can take longer than expected and cause delays in receiving funds. Users have expressed dissatisfaction with the annual fee charged by Payoneer, especially if it is deducted from a small payment amount. Additionally, resolving issues with Payoneer accounts has proven challenging for some users, who have reported difficulties in reaching a resolution and even account closure without a clear explanation.

Despite these limitations and support issues, Payoneer continues to be regarded as one of the best solutions for receiving international remittance and converting it into local currency. Its ease-of-use and wide range of use cases have made it valuable for freelancers, businesses with international clients, and even industries like music where it facilitates the collection of mechanical royalties. Users appreciate Payoneer's convenience, security, and ability to simplify financial transactions across borders. Many businesses have integrated Payoneer into their operations, leveraging its payment gateway capabilities for mass payouts, online shopping, payment for goods and services, and withdrawal of money from banks. The platform's integration with accounting software has also made it a convenient solution for accepting online payments. Overall, despite some challenges reported by users, Payoneer serves as a reliable and versatile payment gateway for various user needs.

Global Acceptance: Many users have praised Payoneer for its wide acceptance worldwide, allowing them to easily send and receive payments internationally. This feature has been appreciated by a significant number of reviewers.

Nominal Exchange Rates: Several users have mentioned that they appreciate the nominal exchange rates offered by Payoneer compared to similar platforms like PayPal. This has been seen as a positive aspect by numerous customers.

Useful Tracking Feature: The tracking feature provided by Payoneer has been found useful by many reviewers for keeping tabs on their transactions, payments, and balances. Users have expressed their satisfaction with this feature in their feedback.

Slow customer service resolution: Several users have complained about the slow resolution of issues by the Payoneer customer service team. Users feel frustrated with the lack of prompt assistance and express a desire for faster response times.

Limited availability for international payments: Some users have reported that sending and receiving payments from certain countries is still not available on Payoneer. This limitation hinders their ability to conduct business globally and is seen as a significant drawback by these users.

Long time for international payments: There are mentions of international payments taking more than a week to be received, which is perceived as a long time by users. This delay in receiving funds can cause inconvenience and affect cash flow for businesses relying on timely transactions.

According to user reviews, recommendations for Payoneer include improving website security and design, considering it as an alternative to PayPal, and using it for international trade. Users highly recommend that Payoneer enhance the security of its website and improve its design with more vivid colors. They also suggest utilizing Payoneer as a safe and efficient payment platform, especially as an alternative to PayPal. Many users find Payoneer particularly useful for international trade, stating that it is the best alternative to PayPal for online transactions. Overall, users highly recommend Payoneer for its high-quality service, security, and user-friendly interface.

Attribute Ratings

Reviews

(1-25 of 26)
Companies can't remove reviews or game the system. Here's why
April 15, 2024

Payoneer Chaos

Score 1 out of 10
Vetted Review
Verified User
I usually use direct transfers between bank accounts, Zelle, wire funds, credit cards, and paper checks as a last resort. In my experience, even mailing of paper checks would be many times faster and more convenient than using Payoneer.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Payoneer is available in Pakistan while paypal is not. so Payoneer makes it easier for us. Paypal has a plus side that it allows web integration and automation. But mass payouts, low fees and simplicity makes the Payoneer a leader.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Payoneer is simpler, offers more advantages when withdrawing income and is linked to the best markets. In addition, I can withdraw the money regardless of the currency deposited at the best exchange rate in the market. They offer very competitive commission rates and a debit card to withdraw cash. Precisely what I was needing.
Rick Fitzgerald | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Before Payoneer, I used Paxum, a Canadian product, that was or is similar but more expensive. Also used Payza(later Ecopayz), and European alternative, they have their ups and downs, they aren't even listed in the Search above, basically they are both payment gateways that allow using several payment methods, and any payment gateway, the problem is they don't have any bank accounts associated with them, therefore they are more limited in that regard.
Both use a card as the main withdrawal method, and both support international currencies, but there as I mentioned there isn't any bank account associated with them, nor there is a way to connect them to Stripe.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Payoneer supports more geographies than many of the other leading payment solutions. Additionally, their fees are very low, and don’t require a minimum monthly volume or a subscription package. Where Payoneer falls short is that it’s slow (compared to something like PayPal), has a frustrating sign-up process, and has lackluster support.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paypal is more common but transaction fees and overall time spent waiting for some transfers if the other person doesn't have paypal or has not used it in a while is a plus for Payoneer.

Less hassle and more options related to types of transactions and places to process payments. As well as less delays in the transactions.
Anmol Dubey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Payoneer has outperformed them all, with speedier payments, a larger network, and international business accounts. We first tried a few different payment service providers before settling on this one, like PayPal, Payeer, and Skrill. But after all these years, Payoneer continues to provide us with the best services, features, and safety overall.
Joaquin Masimelli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I chose Payoneer over the competition because of the low transaction fees and the ease of receiving money from customers anywhere in the world, and then being able to withdraw it without using intermediaries, directly to my bank account and into my local currency.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When I used TransferWise I needed to add my Payoneer banking info. Therefore, even though I used this I still needed to use Payoneer. TransferWise limits the countries that they send cards to. It would have been easier to use and it would have removed the need to use Payoneer as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As compared to PayPal, Payoneer has nominal exchange rates. Secondly, it is more popular in developing countries than PaPpal which ultimately helps us in doing business in those countries. Thirdly, the transaction fee that Payoneer deducts is less as compared to PayPal which I think makes it more lucrative for a medium-scale business like us.
Prakul Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I selected Payoneer as the fees they have deducted are less and also the exchange rate is better. Also, from time to time I get updates or notifications about the whereabouts of my money. Though there is a limit to receiving money in a single transaction using this tool, it's perfect for me as I get petty cash using this tool.
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would say they are both similar platforms, however, TransferWise has cheaper transfer fees. I also like TransferWise's user interface better. I use both platforms for different purposes and I am happy with both platforms. Having two platforms give me more flexibility depending on what I'm doing and what the purpose of the money transfer is and to which country.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Through Payoneer's payment solution, it is easy to send funds to numerous countries across the globe. Payoneer will help pay people from more than 85 countries around the world. One of the things I love about Payoneer is the simplicity that they offer.
H. M. Niaz MORSHED | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Payoneer is much more secure than any other transaction system. Transaction charges are affordable, but there is no other hidden cost to receive or make international payments. Its exchange rates are almost equal to the marketplace. Moreover, their Customer Support Team is well trained and can handle any type of problem very easily. They do take customer feedback very seriously.

Alex Charles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Before using Payoneer I had to rely on PayPal Payments but I have to face many troubles. The interface is very unique, it is simple to use with an eye-catching and intuitive design, which helps in navigating things easily for the new user too. The platform also offers to transfer or change currencies in the app without more complexity.
Sarah Lightman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Payoneer is good for 3rd party sources when working with multiple companies. I like using PayPal Payments for when I'm charging a client individually and simply. Payoneer is best for reoccurring business with an entities like collecting from radio, online ads, commercials, streaming etc. Sources I wouldn't talk to directly that use my product. Also good for international business too!
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