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Payoneer

Payoneer

Overview

What is Payoneer?

Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.

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Recent Reviews

Payoneer Chaos

1 out of 10
April 15, 2024
I use Payoneer to get paid by my customers. I am supposed to paid an up front fee for producing content and then royalties on a regular …
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TrustRadius Insights

Payoneer is a versatile payment gateway that has been widely used by freelancers, vendors, and businesses to facilitate hassle-free …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Fraud Detection (9)
    3.4
    34%
  • Payment Form Acceptance (9)
    1.8
    18%
  • Billing and Invoicing Support (10)
    1.5
    15%
  • Global Support (10)
    1.1
    11%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Payoneer?

Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is WeTravel?

WeTravel is a payment platform and booking system for travel organizers. Benefits include:Lower fees: The product allows organizers to collect funds online directly from a client's US bank account. WeTravel charges a 1% processing fee and no monthly fees. Organizers can save on credit card fees…

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Product Demos

Payoneer 360 Demo

YouTube

How To Get Euro Payment Service From Payoneer

YouTube
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Features

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

1.8
Avg 5.5
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Product Details

What is Payoneer?

Payoneer is a partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy.

Payoneer Video

A Universe of Opportunities | Payoneer connects the world together on a single platform, to make it as easy to do business globally as it is locally. Whether sending or receiving marketplace payouts, getting paid by international clients, payingremote contractors, optimizing...
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Payoneer Technical Details

Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.

Wise, PayPal Zettle, and Adyen are common alternatives for Payoneer.

Reviewers rate Fraud Detection highest, with a score of 3.4.

The most common users of Payoneer are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(49)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Payoneer is a versatile payment gateway that has been widely used by freelancers, vendors, and businesses to facilitate hassle-free transactions without tax deductions. Users have reported positive experiences with the platform, highlighting its ability to receive money from different vendors and tester sites without any hassle or commission charges. The quick and simple registration process, with account verification typically taking less than an hour, has been praised by users who appreciate the seamless onboarding experience. One of the key advantages of Payoneer is its flexibility in receiving money from anywhere in any currency, which can then be easily deposited into the user's bank account within 24 hours. This feature has made Payoneer popular among international freelancers and businesses who need to receive payments from clients around the world. Additionally, referring Payoneer to others can result in earning through their first transactions, making the platform an all-rounder earning solution.

However, some users have encountered issues with Payoneer's transaction blocking feature, which blocks transactions without reason and causes inconvenience and delays in accessing funds. The customer support provided by Payoneer has also been inconsistent according to user feedback, with some feeling misled or frustrated by the lack of assistance. Another area of concern highlighted by users is the payment approval process, which can take longer than expected and cause delays in receiving funds. Users have expressed dissatisfaction with the annual fee charged by Payoneer, especially if it is deducted from a small payment amount. Additionally, resolving issues with Payoneer accounts has proven challenging for some users, who have reported difficulties in reaching a resolution and even account closure without a clear explanation.

Despite these limitations and support issues, Payoneer continues to be regarded as one of the best solutions for receiving international remittance and converting it into local currency. Its ease-of-use and wide range of use cases have made it valuable for freelancers, businesses with international clients, and even industries like music where it facilitates the collection of mechanical royalties. Users appreciate Payoneer's convenience, security, and ability to simplify financial transactions across borders. Many businesses have integrated Payoneer into their operations, leveraging its payment gateway capabilities for mass payouts, online shopping, payment for goods and services, and withdrawal of money from banks. The platform's integration with accounting software has also made it a convenient solution for accepting online payments. Overall, despite some challenges reported by users, Payoneer serves as a reliable and versatile payment gateway for various user needs.

Global Acceptance: Many users have praised Payoneer for its wide acceptance worldwide, allowing them to easily send and receive payments internationally. This feature has been appreciated by a significant number of reviewers.

Nominal Exchange Rates: Several users have mentioned that they appreciate the nominal exchange rates offered by Payoneer compared to similar platforms like PayPal. This has been seen as a positive aspect by numerous customers.

Useful Tracking Feature: The tracking feature provided by Payoneer has been found useful by many reviewers for keeping tabs on their transactions, payments, and balances. Users have expressed their satisfaction with this feature in their feedback.

Slow customer service resolution: Several users have complained about the slow resolution of issues by the Payoneer customer service team. Users feel frustrated with the lack of prompt assistance and express a desire for faster response times.

Limited availability for international payments: Some users have reported that sending and receiving payments from certain countries is still not available on Payoneer. This limitation hinders their ability to conduct business globally and is seen as a significant drawback by these users.

Long time for international payments: There are mentions of international payments taking more than a week to be received, which is perceived as a long time by users. This delay in receiving funds can cause inconvenience and affect cash flow for businesses relying on timely transactions.

According to user reviews, recommendations for Payoneer include improving website security and design, considering it as an alternative to PayPal, and using it for international trade. Users highly recommend that Payoneer enhance the security of its website and improve its design with more vivid colors. They also suggest utilizing Payoneer as a safe and efficient payment platform, especially as an alternative to PayPal. Many users find Payoneer particularly useful for international trade, stating that it is the best alternative to PayPal for online transactions. Overall, users highly recommend Payoneer for its high-quality service, security, and user-friendly interface.

Attribute Ratings

Reviews

(1-25 of 32)
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April 15, 2024

Payoneer Chaos

Score 1 out of 10
Vetted Review
Verified User
In my experience, Payoneer is not able to process payments and weeks went by before I was notified that there was a delay. Then they starting sending notices that a tax form was required and I feel this should have part of the enrollment process. In my experience, I was expected to use a link in the emails, but the link was broken. Also, other links in their software will incorrectly bring you back to the sign in page, blocking necessary actions. I believed they claimed that they received the required forms, then claimed that they didn't.
January 16, 2024

Payoneer Review

Britt Malka | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I believe it was a horrible experience and I wouldn't recommend them to my worst enemy. I did in the past. I was an eager affiliate because I liked their service. But in my experience, first they came up with crazy claims when my son (who lived in Ukraine back then) made an account and later they refused my friend's account with the reasoning that "they didn't do business with that kind of persons" (she taught hypnosis and self-help). In my opinion, they make you jump through hoops to "confirm your identity" for an account I've had since 2012. Plus, their security is non-existent in my opinion. I believe I will never trust them with money again. If they reopen my account (notice, I could have it closed without giving my ID), I will immediately withdraw every single payment I receive. In my opinion, I don't trust them one bit.



Dmitriy Shelepin | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
It was a convenient payment system to process payment requests from our contractors. But if you need a reliable payment system for business - stay away from Payoneer, as they can block you anytime they want (read other reviews about this issue)
Yaroslav Nychyporets | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
It's well suited for receiving payments if the amounts are small and you don't care about being blocked and losing weeks of your time chasing their support
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Payoneer is well suited for freelancers whether or not they work on marketplaces. as it makes it easier to receive payments from clients abroad. More over it also takes a lot of hassle out of getting paid from international clients as well as sending cross border payments.

It has some what limited implementation in e commerce type business especially where you need to automate the payment process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Payoneer is very appropriate for when you want to open an Amazon seller account, it allows you to draw the balance of the account as they want. And it is extremely easy to link Payoneer with Amazon. In the same way, it allows you to withdraw funds with international accounts.
Rick Fitzgerald | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Although the withdrawal is limited to the ACH US accounts, as they aren't real bank accounts, it's a convenient way to get paid fast from Stripe, although if there is a small fee or a chargeback as these are way in payments only, it becomes a nightmare to fix those problems. It does allow the bank accounts to be accepted with Stripe. For any kind of ACH payment to vendors, the service is way too limited, I wasn't able to pay anyone, unless I use the card to do it, as any regular card. In my experience, I think Import export, international trade transactions or high ticket items are impossible due to the small upper limits, for instance I can't use it to pay a vendor for a regular inventory of the latest iPhones(more than a million dollars for just a few items), nor to get paid by an overseas buyer(for instance my clients in Dubai), that buy these items on a daily basis, for these operations is just not suited.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
If you can’t use an alternative payment provider (like PayPal) due to geographic or technological limitations, then Payoneer is a sufficient replacement. In any case where you can use a more mainstream provider, Payoneer falls short.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I don't think Payoneer is a good solution. We often have issues with it and they are not easy to work with to help us resolve them. I don't think it's helpful that they put a limit on how much you can pay whoever you're trying to pay. And the fees to use it are quite large, say compared to Qwikwire.
Anmol Dubey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Payoneer is well suited for small to large-scale organizations for sending and receiving payments and establishing business internationally. Because their customer service crew is inexperienced, payment and account-related issues can arise and take a long time to fix. It's also appropriate for individuals or freelancers that need a payment provider that can collect payments from all over the world.
Joaquin Masimelli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I consider Payoneer a good alternative to receive international payments wherever you are, as long as you are not in a hurry to use your funds. I have personally used payoneer as a freelancer and selling on ebay, among other things, and I have never had any problems. The ease of withdrawing money directly to a local bank and the low fees are definitely a big plus.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I started using Payoneer mainly because I worked on Upwork. This was the easiest way to get paid. Once Upwork processes the payment I'd have it on my account in a couple of minutes. Not only is Payoneer suited for Upwork but it works really well for my other clients because they provide us with banking information for banks that are in these countries.
AAKIF SHAIKH | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Whenever I get free time after working hours, I work as a freelancer for different UHRS vendors like Clickworker, Teamwork, and testing sites like Digivante, and all the websites use Payoneer as their payment option. Hence, I can say that Payoneer is the global payment gateway for receiving our money from any country by just sitting at home. The transaction process is also very secure and I didn't face any transaction problems till now. However, the only problem is I need to create different accounts for receiving the money and sending the money. internationally.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Payoneer is well suited for a registered business, particularly for companies that are into digital marketing. Since it is accepted in more than 150 countries that's why can give wings to your business. It is of no use if you have a local business like a retail or E-commerce business at the national level.
Prakul Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Payoneer is well suited for any person or entity who works for international customers or clients, particularly for freelancers. It is well accepted in almost 150 countries. However, the process of getting payments is very slow using this gateway and you have to wait for 4-7 business days to get it. Also, there is an upper limit of $1000 for receiving a payment which I think is a drawback.
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