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Payoneer

Payoneer

Overview

What is Payoneer?

Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.

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Recent Reviews

Payoneer Chaos

1 out of 10
April 15, 2024
I use Payoneer to get paid by my customers. I am supposed to paid an up front fee for producing content and then royalties on a regular …
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TrustRadius Insights

Payoneer is a versatile payment gateway that has been widely used by freelancers, vendors, and businesses to facilitate hassle-free …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Fraud Detection (9)
    3.4
    34%
  • Payment Form Acceptance (9)
    1.8
    18%
  • Billing and Invoicing Support (10)
    1.5
    15%
  • Global Support (10)
    1.1
    11%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Payoneer?

Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Payoneer 360 Demo

YouTube

How To Get Euro Payment Service From Payoneer

YouTube
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Features

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

1.8
Avg 5.5
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Product Details

What is Payoneer?

Payoneer is a partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy.

Payoneer Video

A Universe of Opportunities | Payoneer connects the world together on a single platform, to make it as easy to do business globally as it is locally. Whether sending or receiving marketplace payouts, getting paid by international clients, payingremote contractors, optimizing...
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Payoneer Technical Details

Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.

Wise, PayPal Zettle, and Adyen are common alternatives for Payoneer.

Reviewers rate Fraud Detection highest, with a score of 3.4.

The most common users of Payoneer are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(49)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Payoneer is a versatile payment gateway that has been widely used by freelancers, vendors, and businesses to facilitate hassle-free transactions without tax deductions. Users have reported positive experiences with the platform, highlighting its ability to receive money from different vendors and tester sites without any hassle or commission charges. The quick and simple registration process, with account verification typically taking less than an hour, has been praised by users who appreciate the seamless onboarding experience. One of the key advantages of Payoneer is its flexibility in receiving money from anywhere in any currency, which can then be easily deposited into the user's bank account within 24 hours. This feature has made Payoneer popular among international freelancers and businesses who need to receive payments from clients around the world. Additionally, referring Payoneer to others can result in earning through their first transactions, making the platform an all-rounder earning solution.

However, some users have encountered issues with Payoneer's transaction blocking feature, which blocks transactions without reason and causes inconvenience and delays in accessing funds. The customer support provided by Payoneer has also been inconsistent according to user feedback, with some feeling misled or frustrated by the lack of assistance. Another area of concern highlighted by users is the payment approval process, which can take longer than expected and cause delays in receiving funds. Users have expressed dissatisfaction with the annual fee charged by Payoneer, especially if it is deducted from a small payment amount. Additionally, resolving issues with Payoneer accounts has proven challenging for some users, who have reported difficulties in reaching a resolution and even account closure without a clear explanation.

Despite these limitations and support issues, Payoneer continues to be regarded as one of the best solutions for receiving international remittance and converting it into local currency. Its ease-of-use and wide range of use cases have made it valuable for freelancers, businesses with international clients, and even industries like music where it facilitates the collection of mechanical royalties. Users appreciate Payoneer's convenience, security, and ability to simplify financial transactions across borders. Many businesses have integrated Payoneer into their operations, leveraging its payment gateway capabilities for mass payouts, online shopping, payment for goods and services, and withdrawal of money from banks. The platform's integration with accounting software has also made it a convenient solution for accepting online payments. Overall, despite some challenges reported by users, Payoneer serves as a reliable and versatile payment gateway for various user needs.

Global Acceptance: Many users have praised Payoneer for its wide acceptance worldwide, allowing them to easily send and receive payments internationally. This feature has been appreciated by a significant number of reviewers.

Nominal Exchange Rates: Several users have mentioned that they appreciate the nominal exchange rates offered by Payoneer compared to similar platforms like PayPal. This has been seen as a positive aspect by numerous customers.

Useful Tracking Feature: The tracking feature provided by Payoneer has been found useful by many reviewers for keeping tabs on their transactions, payments, and balances. Users have expressed their satisfaction with this feature in their feedback.

Slow customer service resolution: Several users have complained about the slow resolution of issues by the Payoneer customer service team. Users feel frustrated with the lack of prompt assistance and express a desire for faster response times.

Limited availability for international payments: Some users have reported that sending and receiving payments from certain countries is still not available on Payoneer. This limitation hinders their ability to conduct business globally and is seen as a significant drawback by these users.

Long time for international payments: There are mentions of international payments taking more than a week to be received, which is perceived as a long time by users. This delay in receiving funds can cause inconvenience and affect cash flow for businesses relying on timely transactions.

According to user reviews, recommendations for Payoneer include improving website security and design, considering it as an alternative to PayPal, and using it for international trade. Users highly recommend that Payoneer enhance the security of its website and improve its design with more vivid colors. They also suggest utilizing Payoneer as a safe and efficient payment platform, especially as an alternative to PayPal. Many users find Payoneer particularly useful for international trade, stating that it is the best alternative to PayPal for online transactions. Overall, users highly recommend Payoneer for its high-quality service, security, and user-friendly interface.

Attribute Ratings

Reviews

(1-25 of 28)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Marketplaces synchronization
  • Digital bank account for digital deposits and withdrawals
  • Pay contractors and vendors directly from the digital platform
  • Receive money with currency exchange
AAKIF SHAIKH | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Secure and fast transaction, haven't faced any problems till now.
  • No need of converting the payment into the local currency, Payoneer can do the work for us and it directly deposits the converted money into our bank account.
  • Simple and quick registration process.
  • I can track my transaction at any time from anywhere.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Records of transactions, payments, daily exchange rates.
  • Ability to withdraw money from any ATM accross the world if we use Payoneer mastercard.
  • Mass payouts is also a useful feature of Payoneer
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to collect royalties in different currencies
  • Transfer of fund from the wallet into local bank account
  • Ease of use of the platform
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