Paytm Reviews

9 Ratings
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Score 8.5 out of 100

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Reviews (1-5 of 5)

Prashant Mahajan | TrustRadius Reviewer
June 07, 2019

Paytm best personal payments

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Paytm for all unorganized payments to vendors. Paytm is also used for bill payments. The Paytm food card is helpful. Paytm is also used currently to settle employee informal lunches.
  • User interface
  • Instant payments
  • A lot of integrations
  • Customer service
  • App size
  • No financial assessment
Great for offline and online payments. Not really good with shopping marketplace. Really good with user interface but does lack customer understanding and support
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Felix Rufus Nadar | TrustRadius Reviewer
January 21, 2019

Simple and Faster

Score 9 out of 10
Vetted Review
Verified User
Review Source
It has been used across the entire organization. Also, it's very helpful for taking payments very fast in terms of purchasing equipment or office products and makes this process simpler. We have also used this for paying some office expenses which includes the electricity bill too.
  • Faster Transaction in just a few clicks.
  • Various options on buying products.
  • Also, some cash back with each transaction.
  • The interface on mobile can be improved.
  • Website performance is low on desktop.
  • There should be a section wherein users can find all the offers in a single page with filters and sorting.
It is best suited for shopkeepers who are dealing with the general public.
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Anonymous | TrustRadius Reviewer
February 04, 2019

Master of All.

Score 10 out of 10
Vetted Review
Verified User
Review Source
Paytm has provided its gateway to be implemented on websites or apps with the help of the SDK provided. Vendors can collect payments from Paytm in the company Paytm wallet or the account. Paytm provides an option for customers to pay using the Paytm wallet itself, or other options such as credit card, debit card or net banking.
  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
  • Customer support - Customer support can be improved with detailed answers to your queries.
  • Development support and community - Can be improved by code reviews in place.
Paytm can be used to make money transfers to other people's Paytm wallets/ bank accounts making use of UPI transfers. It can be used to book movie/concert tickets, as well as flight/train tickets. It can be used as an e-commerce app to purchase goods. It can also be used to sell one's own item by partnering with Paytm and becoming a vendor.
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Anonymous | TrustRadius Reviewer
January 14, 2019

Pay digitally with Paytm.

Score 9 out of 10
Vetted Review
Verified User
Review Source
All the departments in my organization use this software. It is being used for making digital payments. Carrying hard cash all the time is very difficult for everyone nowadays, and every small vendor doesn't use a PoS Machine. So in this situation Paytm is the best solution for making transactions for day-to-day purchases.
  • It has a wide variety of products and services on its platform.
  • Being a mobile app, it gives me convenience in making payments from anywhere and at any time.
  • It allows users to make mobile to mobile payments. For this, users don't need to add bank account details.
  • It provides a mobile wallet service which is very easy to use.
  • It provides cash-back incentives to motivate users to use this app.
  • Its customer service is not satisfactory. They don't respond quickly. Sometimes they don't even respond.
  • Some of the sellers on this app are not genuine. They don't sell genuine products.
  • Daily we hear a lot of stories on data leaks and web security. So sometimes I doubt the security of my credit/debit card data on this app also.
This app suits me well when I need to contribute some funds in my office group for any activity or celebration of any of my colleagues' birthday party or farewell party. We all use this app for this kind of contribution in the office. Apart from this, I also use this app for my pantry bills. This app helps me like a charm.
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Anonymous | TrustRadius Reviewer
January 08, 2019

Best and most popular digital payment service.

Score 9 out of 10
Vetted Review
Verified User
Review Source
This app is being used by the accounts department and the administration department. After demonitization in my country, this app became very popular and successful for digital payments. It is very easy for us to make payments through this app. For our day-to-day expenses we use this app. The acceptance of digital payment has become widespread now, which allows us to use this app very frequently.
  • This app is well integrated with Uber cab services which is our prime source of commute.
  • It offers highly secured payment services.
  • Users can save their credit/debit cards for making payments.
  • It also offers EMI payments.
  • Sometimes I am automatically logged out from this app. I think it happens because of some bug.
  • Its customer care service is not very prompt.
  • User verification via all other IDs expect Aadhar ID is very slow.
This application is very well suited for making online payments. Its integration with various commute services, like cabs and the metro, is very seamless. It is very beneficial for users as they don’t need to carry cash money at all. It is not very well suited for making high-value payments, though.
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Paytm Scorecard Summary

About Paytm

Paytm is a mobile payment processing app from Indian company One97 Communications.
Categories:  Payment Gateway

Paytm Technical Details

Operating Systems: Unspecified
Mobile Application:No