TrustRadius Insights
Paytm has been widely implemented in organizations as a payment solution, allowing them to accept payments from customers instantly and …
Overview
What is Paytm?
Paytm is a mobile payment processing app from Indian company One97 Communications.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
N/A
Unavailable
What is Paytm?
Paytm is a mobile payment processing app from Indian company One97 Communications.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
11 people also want pricing
Alternatives Pricing
N/A
Unavailable
What is Paddle?
London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.
What is PayKickstart?
PayKickstart provides shopping cart and affiliate management for online businesses.The vendor promises to help customers increase metrics such as sales, average customer/transaction value, and monthly recurring revenue with advanced out-of-the-box tools. These include customizable checkout pages &…
Product Details
- About
- Tech Details
What is Paytm?
Paytm Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(54)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Paytm has been widely implemented in organizations as a payment solution, allowing them to accept payments from customers instantly and with a higher success rate. Customers can use various payment methods like debit/credit cards, prepaid cards, UPI, net banking, and the Paytm wallet on the platform. This versatile application has proven to be highly useful for users, offering features such as recharge, ticket booking, money transfer, UPI integration, and integration as a payment gateway for software and applications.
One of the main use cases of Paytm is increasing sales for businesses by providing an easy payment solution for services and allowing customers to pay all types of bills on its platform. The payment gateway feature enables businesses to create QR codes for instant payment acceptance with notifications. Moreover, Paytm has helped organizations build a digital and cashless economy by easing payments to employees and offering easy account opening with Paytm bank accounts. It has also been used by non-profit organizations for receiving and tracking payments from customers for products and events.
The mobile wallet feature of Paytm is highly valued by users, as it allows them to make digital payments conveniently and securely. Many individuals use Paytm for personal accounts and payments such as UPI or bank transactions, train and bus ticket booking, and making online purchases. It is frequently used for day-to-day transactions, providing a convenient solution for making payments to small vendors who do not have point-of-sale machines.
Businesses also leverage Paytm's versatility as a payment gateway service in partnership with Razorpay pay. It offers multiple payment options such as UPI, credit card, debit card, and Paytm wallet services. E-commerce websites have integrated Paytm as a payment gateway due to its usefulness and the availability of useful documentation and video instructions for developers.
Overall, Paytm is trusted by users as a reliable option for quickly sending and receiving money securely with its 128-bit encryption SSL security. Whether it's organizing events, sending gift cards, settling informal lunches, or paying office expenses like electricity bills, Paytm proves to be a versatile and convenient platform for various financial transactions.
Diverse Payment Options: Users have found the payment options offered by Paytm to be diverse, with multiple options available for making payments. This has been mentioned positively by a significant number of reviewers, indicating that they appreciate the flexibility and convenience provided by Paytm.
Low Payment Charges: The low payment charges of Paytm have been appreciated by users, as it allows them to save money on transactions. Many reviewers have specifically mentioned this aspect in their feedback, suggesting that they value the cost-effectiveness of using Paytm for their payments.
Instant Settlement of Funds: Users are impressed by the instant settlement of funds to their bank accounts when using Paytm. Several reviewers have highlighted this feature, indicating that Paytm provides a fast and efficient payment system. This quick processing time has contributed to a positive experience for many users.
Customer Support Quality: Some users have mentioned that they are not satisfied with the customer support quality on Paytm. They have experienced delayed responses or sometimes no response at all, which has affected their overall experience.
Inconvenient Verification Process: The verification process on Paytm requires users to visit physical offices, which can be inconvenient for those who were seeking a virtual service to save time and effort.
Poor Product Quality on Paytm Mall: A number of users have reported receiving poor quality or even fake products from sellers on Paytm Mall. This has resulted in a negative customer support experience as users struggle to resolve issues related to these purchases.
Users recommend Paytm for its reliability and accessibility as an app for digital payments. It is highly recommended for small and medium businesses to easily receive payments. Paytm is also praised for its excellent success rates for UPI payments and its secure payment gateway. Many users also appreciate the cashback deals offered by Paytm.
Another common recommendation for Paytm is its user-friendly platform and easy direct bank settlements. Users appreciate the easy setup process and the fact that there are no charges for small and medium businesses. Paytm is considered a great application with a vast amount of features available, including easy download of transaction reports and adding users to the company.
Furthermore, users highly recommend Paytm for its secure and error-free transactions, as well as its wide availability and popularity. It is regarded as a trustworthy and reliable platform for both offline and online stores. Users also appreciate the simplicity, flexibility, and tight security features provided by Paytm.
Overall, Paytm is seen as a reliable, accessible, and user-friendly app that offers secure transactions, great success rates, and a wide range of features. It is highly recommended for businesses of all sizes, as well as individuals looking for a convenient and secure method of payment.
Reviews
(1-20 of 20)Companies can't remove reviews or game the system. Here's why
June 04, 2022
Payment friendly Paytm!
- Turn around time
- Salary payments
- Payments to peers
April 28, 2022
Paytm Honest review
- Customer success
- Feasiblity
- Security
April 18, 2022
Payment Solution
- It has made payment procedure easy
April 14, 2022
Paytm in daily use.
- This is Indian app. It's best thing for me and my business.
- The other products of Paytm help my business transaction from to be loose.
- Help me to get my money from those who only uses Paytm.
April 01, 2022
Amazing Fintech Service App
- Helped with Online Payment of Products
- Within Seconds Payment are done.
- Online booking had helped us a lot
March 24, 2022
Great tool for small business e-commerce
- Our payments from customers were done quicker than other methods like bank transfer etc... helping us sell more souvenirs
- Customers were happy to use a mobile device payment methods such as UPI
March 24, 2022
Best Payment Gateway to use for E - Commerce businesses
- It decreased checkout time for the user which allowed us to increase user experience.
- Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
- Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
March 23, 2022
Easy Payment Solution For SMEs
- Payment success rate is high so not faced any technical issue in payment gateway
- Never faced any delay in payment settlement
- Can access to dashboard anywhere with any device
- Payment gateway activation takes time
March 22, 2022
One of the top reimbursement and payment solutions.
- More than 50 man-hours were saved when we moved away from Sodexo and switched to Paytm for monthly food reimbursements. HR takes less time to process this than in the past.
- Integration with HR suite makes processing easy.
March 21, 2022
Best app to make secure payments online
- Paytm makes it very easy to send and receive payments online for us and our clients both.
- It provides us a lot of useful services which improves us to manage funds.
- Reduced time spent on sending money
- Mobile friendly - can be accessed anytime and anywhere
June 17, 2021
Well suited for e-commerce product selling
- Easy payment gateway setup
- Improved conversion rate
- Allow to direct payment and direct checkout
- The rewards coupons they offer allow to get added value on Paytm even if it does not represent anything certain for revenue.
- It allows businesses a number of useful services that promote better management of personal and business funds, as well as bringing significant time savings.
- Having all payments centralized in one place saves time for all users by simply logging in for a moment.
May 24, 2021
Paytm: Digital payments for digital India
- Easy bank settlements for the received payments.
- Cashbacks and scratch cards are offered on regular basis.
May 24, 2021
Best for payments and other transactions
- Faster integration saves time and investment.
- Payment gateways are pretty efficient and transaction rate is good.
- Invoices can easily be tracked.
- It has helped us improve conversion rate for both offline and online transactions
- It also allowed us to club some discount offer for our users which led to high conversions
- No negative impact for us at least
June 07, 2019
Paytm best personal payments
- Ease of payments
- Cashbacks
- One place for all needs
February 04, 2019
Master of All.
- Paytm deducts a lesser percentage of commissions per transaction compared to other competitors giving you better margin on the profits.
- The vendor area is good. This is where you can sell your own products in the Paytm app.
- Gives cashback for new vendors helping them grow their business.
January 21, 2019
Simple and Faster
- Negative: Organization for invoice tracking.
- Positive: Allowed for one main account and multiple sub-accounts.
January 14, 2019
Pay digitally with Paytm.
- During my travel, this app saves my time in making payments because it is integrated with various traveling apps.
- It gives me cash-back on many payments.
- Its banking services help me to compare my banking products and make improvements in them.