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Paytm has been widely implemented in organizations as a payment solution, allowing them to accept payments from customers instantly and …
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What is Paytm?
Paytm is a mobile payment processing app from Indian company One97 Communications.
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What is Paytm?
Paytm is a mobile payment processing app from Indian company One97 Communications.
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What is Paytm?
Paytm Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Paytm has been widely implemented in organizations as a payment solution, allowing them to accept payments from customers instantly and with a higher success rate. Customers can use various payment methods like debit/credit cards, prepaid cards, UPI, net banking, and the Paytm wallet on the platform. This versatile application has proven to be highly useful for users, offering features such as recharge, ticket booking, money transfer, UPI integration, and integration as a payment gateway for software and applications.
One of the main use cases of Paytm is increasing sales for businesses by providing an easy payment solution for services and allowing customers to pay all types of bills on its platform. The payment gateway feature enables businesses to create QR codes for instant payment acceptance with notifications. Moreover, Paytm has helped organizations build a digital and cashless economy by easing payments to employees and offering easy account opening with Paytm bank accounts. It has also been used by non-profit organizations for receiving and tracking payments from customers for products and events.
The mobile wallet feature of Paytm is highly valued by users, as it allows them to make digital payments conveniently and securely. Many individuals use Paytm for personal accounts and payments such as UPI or bank transactions, train and bus ticket booking, and making online purchases. It is frequently used for day-to-day transactions, providing a convenient solution for making payments to small vendors who do not have point-of-sale machines.
Businesses also leverage Paytm's versatility as a payment gateway service in partnership with Razorpay pay. It offers multiple payment options such as UPI, credit card, debit card, and Paytm wallet services. E-commerce websites have integrated Paytm as a payment gateway due to its usefulness and the availability of useful documentation and video instructions for developers.
Overall, Paytm is trusted by users as a reliable option for quickly sending and receiving money securely with its 128-bit encryption SSL security. Whether it's organizing events, sending gift cards, settling informal lunches, or paying office expenses like electricity bills, Paytm proves to be a versatile and convenient platform for various financial transactions.
Diverse Payment Options: Users have found the payment options offered by Paytm to be diverse, with multiple options available for making payments. This has been mentioned positively by a significant number of reviewers, indicating that they appreciate the flexibility and convenience provided by Paytm.
Low Payment Charges: The low payment charges of Paytm have been appreciated by users, as it allows them to save money on transactions. Many reviewers have specifically mentioned this aspect in their feedback, suggesting that they value the cost-effectiveness of using Paytm for their payments.
Instant Settlement of Funds: Users are impressed by the instant settlement of funds to their bank accounts when using Paytm. Several reviewers have highlighted this feature, indicating that Paytm provides a fast and efficient payment system. This quick processing time has contributed to a positive experience for many users.
Customer Support Quality: Some users have mentioned that they are not satisfied with the customer support quality on Paytm. They have experienced delayed responses or sometimes no response at all, which has affected their overall experience.
Inconvenient Verification Process: The verification process on Paytm requires users to visit physical offices, which can be inconvenient for those who were seeking a virtual service to save time and effort.
Poor Product Quality on Paytm Mall: A number of users have reported receiving poor quality or even fake products from sellers on Paytm Mall. This has resulted in a negative customer support experience as users struggle to resolve issues related to these purchases.
Users recommend Paytm for its reliability and accessibility as an app for digital payments. It is highly recommended for small and medium businesses to easily receive payments. Paytm is also praised for its excellent success rates for UPI payments and its secure payment gateway. Many users also appreciate the cashback deals offered by Paytm.
Another common recommendation for Paytm is its user-friendly platform and easy direct bank settlements. Users appreciate the easy setup process and the fact that there are no charges for small and medium businesses. Paytm is considered a great application with a vast amount of features available, including easy download of transaction reports and adding users to the company.
Furthermore, users highly recommend Paytm for its secure and error-free transactions, as well as its wide availability and popularity. It is regarded as a trustworthy and reliable platform for both offline and online stores. Users also appreciate the simplicity, flexibility, and tight security features provided by Paytm.
Overall, Paytm is seen as a reliable, accessible, and user-friendly app that offers secure transactions, great success rates, and a wide range of features. It is highly recommended for businesses of all sizes, as well as individuals looking for a convenient and secure method of payment.
Reviews
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June 04, 2022
Payment friendly Paytm!
- Making bill payments
- Flight booking
- Credit card payment
- The icons are too conjusted
- The features need to be properly sorted
- The interface can be better
April 28, 2022
Paytm Honest review
- Payment gateway - APIs and integration
- Mutual funds.
- Bookings and recharge.
- Paytm Mall UI
- Paytm mall supply chain and delivery service.
- More documentation and wide support of programming languages to integrate.
April 18, 2022
Payment Solution
- Smooth transaction
- Reward schemes
- UPI
- User Interface
- Easy compatibility
- Sometimes payment get stuck
- Requirement of high speed internet
- Loading time
April 14, 2022
Paytm in daily use.
- They have best ticket booking system.
- Payment store is really useful.
- UPI and bank transaction makes things easy.
- The biggest thing is UI. They should separate the section.
- Paytm provides so many features that really great, but the only problem is they have really messy things to show. They should sho minimum and dashboard with proper separation.
- They should improve and speed and click identification and routing of application.
April 01, 2022
Amazing Fintech Service App
- Money Transfer Bank to Bank Account
- Scan and Pay Money
- Online Bill Payment
- Online Booking
- User Interface needs to be improved and upgraded
- Faced money transfer issues sometimes and get delayed amount transfer details
- The Online Convenient fee for booking online is quite high as compared to other application.
March 24, 2022
Great tool for small business e-commerce
- Helps send payment QR code to customers easily from mobile device
- Helps track payments and let's us process orders against payment
- Enables UPI payment better than other prividers
- Would like a billing feature that can help send bills to customers
- Feature to include a link to send payments
- Customer support is an area of improvement
March 24, 2022
Best Payment Gateway to use for E - Commerce businesses
- Payment Gateway
- Security
- Rewards
- International Payments.
- Auto Pay and repetitive payments
- Splitting money between group of people and sending them in one click.
March 23, 2022
Easy Payment Solution For SMEs
- It has multiple payment options
- Lowest payment charges
- Funds get settled to bank account instantly
- Higher payment success rate
- Need to add more wallets like amazonpay, Mobikwik, freecharge, etc.
- Customer support quality needs to improve
- Provides less offers
March 22, 2022
One of the top reimbursement and payment solutions.
- Large number of places that accept paytm for payment.
- Seamless integration with most e commerce and shopping sites.
- Direct linkage with bank account for easy money transfer.
- Simple and easy to use interface in the mobile app.
- Paytm ecommerce / mall can have a wider range of products.
- Paytm travel bookings can be more seamless.
- Paying using QR code can have fewer steps.
March 21, 2022
Best app to make secure payments online
- Transferring money instantly.
- Making monthly bill payments for electricity, water, internet, etc.
- Booking flight, train, bus, cab, hotel tickets.
- Secured payments with 128-bit encryption.
- Poor customer support.
- Verification requires to visit physical offices.
- No option to access Paytm payments bank account online.
- Paytm Mall for online shopping provides poor quality or even fake products.
- Very low transaction fee
- Paytm mall to shop quickly and easily
- Customer support
- Lengthy verification process
- Limitations within the wallet
- Application size is huge
June 17, 2021
Well suited for e-commerce product selling
- Low transaction fees compared to competitors
- International transaction allowed at over 50 banks
- Payment through QR code and mobile wallet
- No telephonic support
- Higher transaction fee for credit card
- One of the advantages of Paytm is that there is no extra transaction fee when we make transactions from bank account to digital wallet, and from digital wallet to bank account allowing us to maintain a smooth flow of money between the two without collection pressures.
- With Paytm it is not necessary to go to the offices of any public service, through the digital payment system you can cancel all bills instantly with just a few steps, providing a time savings that today is very important for everyone and giving us the advantage of keeping our accounts up to date and without restrictions.
- Paytm gives you the window to purchase any type of item at the click of a button, from small personal purchases to more expensive items, all with easy payments at establishments near your location.
- One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
- In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
- You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
May 24, 2021
Paytm: Digital payments for digital India
- Easy to integrate Paytm gateway with the Android application.
- Secure payments (uses 128 bit encryption).
- Large user base in India.
- High transaction success rate.
- Poor customer support experience.
- UI needs to be improved.
May 24, 2021
Best for payments and other transactions
- Secured payments via 128 bit SSL encryption.
- Good customer support for commercial purposes.
- Good UI and UX designing.
- Regular application updates
- Payment limitations
- Verification requires physical visits to their registered offices
- Customer service is not so quick. Delayed responses
- Cashless payment - online and offline (through QR code)
- Payment analytics to improve conversion rate
- Easy and automated transfer of payment to bank account
- Multiple modes of payments to improve conversion rate
- Good UI and UX of payment gateway
- Wallet limitations of 10-20 thousand per day
- At times the scan doesnt work well, like it fails to identify the QR code
- Registration on paytm is required for the user to use this payment gateway which is a time taking process
June 07, 2019
Paytm best personal payments
- User interface
- Instant payments
- A lot of integrations
- Customer service
- App size
- No financial assessment
February 04, 2019
Master of All.
- You can use Paytm to purchase from a selection of common items to luxurious items.
- Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
- Bills - You can use Paytm to pay bills for your house/electricity/DTH.
- Gifts - You can send gifts to your loved ones using Paytm.
- UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
- Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
- Customer support - Customer support can be improved with detailed answers to your queries.
- Development support and community - Can be improved by code reviews in place.
January 21, 2019
Simple and Faster
- Faster Transaction in just a few clicks.
- Various options on buying products.
- Also, some cash back with each transaction.
- The interface on mobile can be improved.
- Website performance is low on desktop.
- There should be a section wherein users can find all the offers in a single page with filters and sorting.
January 14, 2019
Pay digitally with Paytm.
- It has a wide variety of products and services on its platform.
- Being a mobile app, it gives me convenience in making payments from anywhere and at any time.
- It allows users to make mobile to mobile payments. For this, users don't need to add bank account details.
- It provides a mobile wallet service which is very easy to use.
- It provides cash-back incentives to motivate users to use this app.
- Its customer service is not satisfactory. They don't respond quickly. Sometimes they don't even respond.
- Some of the sellers on this app are not genuine. They don't sell genuine products.
- Daily we hear a lot of stories on data leaks and web security. So sometimes I doubt the security of my credit/debit card data on this app also.