Pike13 Reviews

1 Ratings
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Score 7.0 out of 100

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Anonymous | TrustRadius Reviewer
December 13, 2019

Pike13 Offers a Good Solution for Membership-Based Service Business

Score 7 out of 10
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Pike13 is utilized as our primary CRM system, for scheduling and billing across the organization. It is a scheduling platform for a membership-based service business, with good mobile access for both customers and employees. It is also integrated with out merchant processor and is our primary billing platform.
  • Good mobile access for employees viewing their schedule.
  • Designed well for membership-based business with both individual and group classes.
  • The ability of the reporting function is strong, but the interface is not user friendly.
  • The payroll function would be more powerful if it was integrated with main payroll providers.
Pike13 is well suited for a membership/subscription based service business, where invoicing is directly tied to a scheduled event. It is limited as a "retail cash register" for the sale of physical goods/merchandise with no readily available inventory system tied to sales.
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About Pike13

Pike13 (formerly Front Desk) delivers mobile scheduling, client management, and payment processing to gyms, spas, and instructional facilities (e.g. martial arts, music studio) and franchises. Pike13 was acquired by Jonas Software in January 2018.
Categories:  Club Management

Pike13 Features

Has featureScheduling and registration for appointments and classes
Has featureManagement of class rosters and attendance
Has featureAutomated billing and payments
Has featureIntegrated merchant processing
Has featureBilling, schedule, and contract alerts
Has featureClient profiles and history
Has featureReal-time reporting and analytics
Has featureSimple pricing for businesses of all sizes

Pike13 Screenshots

Pike13 Integrations

Pike13 Competitors


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

$ 45 / month (minimum) 1% on first $10,000 / month $2 per $1,000 over $10,000

Pike13 Support Options

 Free VersionPaid Version

Pike13 Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS
Supported Languages: English, Spanish, Portuguese, German, Swedish