Provide Support Live Chat Reviews

4 Ratings
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Score 9.7 out of 100

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Reviews (1-3 of 3)

Kimberly Graham | TrustRadius Reviewer
March 13, 2020

Excellent Real Time Chats

Score 9 out of 10
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Verified User
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Use Cases and Deployment Scope

Provide Support Live Chat is currently being used by my Customer Service Department. It allows customers to visit our website and ask questions concerning products we sell. We currently have 3 active users that are interacting with potential customers between 7:00 am and 4:30 pm, Mondays - Fridays. All interaction is real time.
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Tim Regas | TrustRadius Reviewer
March 09, 2020

Provide Support Live Chat, simple, inexpensive, live chat option for websites

Score 10 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

Provide Support Live Chat is used by our sales and support teams to provide live chat assistance to current and potential customers. This allows customers to easily contact our representatives without having to call or fill out an online form. In this day and age, customers are more likely to reach out via chat than they are by phone or email.
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Provide Support Live Chat Scorecard Summary

About Provide Support Live Chat

Provide Support has been a live chat and website monitoring software provider since 2003. The vendor says more than 30000 customers use their live help software globally. The vendor also says they are serving businesses and organizations from a variety of industries such as E-Commerce, Travel, Tourism & Hospitality, Auto Sales, Car Rental, Consulting, Insurance, Financial, Government, Real Estate, Web Design and Development, Web Hosting, Education, Pharmacy and others.
Categories:  Live Chat

Provide Support Live Chat Features

Has featureLive Chat
Has featureDetailed Real-Time Visitor Monitoring
Has featureCustomization and Branding
Has featureNative Operator Console for Windows, Mac, OS, Linux, iOS and Android
Has featureSpell Checker
Has featureCustom drop down lists
Has featurePop up and embedded chat window
Has featureRich set of live chat icons
Has featureUnlimited number of departments
Has featureSmart chats distribution
Has featureUnlimited number of domains for one account
Has featureIntegration with Google Analytics
Has featureRTL support chat chat window language customization
Has featureMissed chats tracking
Has featureIP blocking and access restriction

Provide Support Live Chat Screenshots

Provide Support Live Chat Integrations

Joomla!, WordPress, Shopify, Drupal, Volusion, PrestaShop, Mailchimp, GetResponse, OpenCart, 3dcart, X-Cart, CoreCommerce, Fortune3, Weebly, Squarespace, Pinnacle Cart eCommerce, Wix, Magento Commerce, part of Adobe Commerce Cloud, Magento Go, AmeriCommerce, Pinnacle Cart, CubeCart, Zen Cart, osCommerce, Microsoft Outlook

Provide Support Live Chat Competitors

LiveChat, Live Person, Tidio

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Provide Support Live Chat Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Provide Support Live Chat Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android
Supported Countries:International
Supported Languages: English, Български, 中文, Čeština, Dansk, Nederlands, Deutsch, Español, Français, Ελληνικά, עִבְרִית, Magyar, Italiano, Lietuvių, Română, Русский, Slovenčina, Slovenščina, Svenska, Türkçe