Not recommend
Rating: 1 out of 10
April 29, 2023
DP
Vetted Review
Verified User
1 year of experience
- The Qualtrics implementation exceeded its budget three times.
Starting at $1,500 per user/per year
View Pricing Overview
What is Qualtrics?
Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.
Learn from top reviewers
Not recommend
I am highly disappointed with this tool. I saw a lot of bugs, lack of flexibility and awful UX as administrator. The support was not much of a help either as there are not man...
Qualtrics is a decent tool for survey creation
I used Qualtrics to set up some demographic surveys. I used it to determine participant user base and information such as age, gender, years of experience in a certain field, ...
Caroline Wong
Employee - Research & Development
User Experience Researcher
Sun Life Financial
2 years of experienceQualtrics CoreXM is Awesome!
We use Qualtrics CoreXM for a variety of reasons both inside and outside of the organization. But the main purpose is to capture the voice of our customers through satisfactio...
Kevin Bone
Program Manager - Product Management
Product Development Manager
SelectHealth
2 years of experienceQualtrics is Great!
We use [Qualtrics] CoreXM for ad hoc research, as well as anything we want our customers to get back to us on (maturity model assessments)
Luke Ferrel
Director - Information Technology
Sr Director of Customer Success - Scale
Outreach
4 years of experienceQualtrics is the Queen of Questions
Qualtrics is a relatively new software for our company. I've been with the company for two years and the initial account was set up by a consumer insights department which no ...
Corinne Gibson
Project Manager - Marketing
Product Marketing Specialist
The ROHO Group
4 years of experience
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Pricing
Research Core 1
1,500
Cloud
per user/per year
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Qualtrics?
Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.
Qualtrics Features
- Supported: Customer Experience Management
- Supported: Customer and Market Research
- Supported: Employee Insights
- Supported: Digital Experience Management
Qualtrics Screenshots
Qualtrics Video
See more Qualtrics Customer Stories: https://www.qualtrics.com/customers/
Yamaha makes one-quarter of the instruments used by musicians worldwide. To make sure their product experiences are perfect, Yamaha uses Qualtrics Experience Management to run hundreds of quick-turn fee...
 Show More Qualtrics Integrations
Qualtrics Competitors
Qualtrics Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.
Reviewers rate Usability highest, with a score of 2.6.
The most common users of Qualtrics are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 163)
Qualtrics is a decent tool for survey creation
Rating: 7 out of 10
May 03, 2022
CW
Vetted Review
Verified User
2 years of experience
- It's a good tool to collect data to meet business goals.
- Can take some time to learn.
- Reports are easy to export.
Qualtrics CoreXM is Awesome!
Rating: 10 out of 10
June 08, 2021
KB
Vetted Review
Verified User
2 years of experience
- Increased ROI as we have been able to modify products based on what we have heard in surveys that has lead to higher enrollment numbers (roughly 5-7% YOY 2019 to 2020) due to product feature modifications.
- Compliance with communication needs and form completion (i.e. Conflict of Interest declaration forms) is a snap with the platform - also saves time, because the reminder feature allow us to send the form to providers who have not yet responded as many time as necessary to get the best response rate.
- Combining all of our survey/engagement research needs to just the Qualtrics CoreXM platform keeps everything in one place and gives is better survey governance. Also saves us money not paying for other applications.
Qualtrics is Great!
Rating: 10 out of 10
May 27, 2021
LF
Vetted Review
Verified User
4 years of experience
- Our VoC program is hard to quantify, but the impact has definitely been positive
Qualtrics is the Queen of Questions
Rating: 10 out of 10
April 01, 2021
CG
Vetted Review
Verified User
4 years of experience
- It can be hard to determine an exact ROI for Qualtrics; however, the data you can bring to the table when important decisions are being made is invaluable.
- The most positive impact has been the ability to spend less time on reporting because the data is so accessible and easily shared.
- The time to analyze raw text data is significantly less when you add Text iQ to your license.