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Referral Factory

Referral Factory

Overview

What is Referral Factory?

Referral Factory is a referral marketing solution, aimed at small businesses to help them gain more referred customers. The product provides an easy way for users to get up and running with their own referral program without needing any developer assistance - in under five minutes! Referral Factory...

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Recent Reviews

TrustRadius Insights

Referral Factory has proven to be an invaluable tool for businesses across various industries. Marketing departments have been able to …
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Word of mouth made easier

9 out of 10
June 19, 2023
We are an SME in the interior design and home furnishing industry. Our experience was that most of our leads came through word-of-mouth …
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Reviewer Pros & Cons

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Pricing

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Starter

$95

Cloud
per month

Basic

$200

Cloud
per month

Pro

$300

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://referral-factory.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $95
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Product Demos

How Referral Factory Works | Referral Program Software Demo

YouTube
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Product Details

What is Referral Factory?

Referral Factory is a referral marketing solution, aimed at small businesses to help them gain more referred customers. The product provides an easy way for users to get up and running with their own referral program without needing any developer assistance - in under five minutes! Referral Factory offers over 1000 pre-built templates, but businesses can also build their own programs from scratch.

One of the best features of Referral Factory is that there's no need for tracking scripts on the website to launch a referral program. Businesses can create capture pages that are personalized to their brand using the built-in page builder feature. There are two ways to onboard referrers: by uploading a database or promoting it through direct marketing.

Users' client dashboards offer access to all data generated through Referral Factory, including real-time collection via secure webhook or syncing it with Google Sheets. Flexible reward structures let companies award anything as incentives when someone refers leads to business websites, giving total control over how and when those rewards happen. Overall, Referral Factory offers an effective means of increasing customer referrals quickly and easily without requiring extensive setup time and technical knowledge.

Referral Factory Screenshots

Screenshot of customization options without any codeScreenshot of an automated request for a referralScreenshot of templates Of pre-built referral programsScreenshot of rewards and incentivesScreenshot of integrations to automate the referral program

Referral Factory Video

Referral Factory Explainer - Referral Marketing Software (No Code)

Referral Factory Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Referral Factory starts at $95.

ReferralCandy, InviteReferrals, and Referral Rock are common alternatives for Referral Factory.

The most common users of Referral Factory are from Small Businesses (1-50 employees).

Referral Factory Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(23)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Referral Factory has proven to be an invaluable tool for businesses across various industries. Marketing departments have been able to leverage this software to effectively acquire new customers while minimizing the cost of customer acquisition. By incentivizing existing customers to refer others, Referral Factory has facilitated the growth of customer numbers at a reduced expense. Users appreciate how easy it is to ask for referrals and track which customers have referred them, making it simple to reward those who have successfully brought in new business.

For eCommerce store owners, Referral Factory offers a streamlined solution for launching referral programs without the need for extensive resources or developers. This allows businesses to formalize their referral strategies and generate more organic growth. Additionally, the software's seamless integration with HubSpot enables users to connect referral programs directly to their CRM accounts, ensuring smooth communication and management of customer referrals.

Beyond the marketing realm, Referral Factory has found useful applications in other industries as well. Makeup class instructors rely on its capabilities to connect with their CRM systems and efficiently manage referrals, enabling them to identify eligible customers for discounts and rewards. Similarly, interior design and home furnishing businesses utilize Referral Factory to maintain strong relationships with loyal customers by managing and thanking them for recommending their services.

In educational settings, Referral Factory has proved effective in advertising webinars and incentivizing students to attend while encouraging them to refer their peers. This approach has successfully engaged a young audience and increased participation in writing and research support services. Overall, Referral Factory provides value for businesses across different sectors by facilitating customer acquisition, enhancing customer relationships, and improving brand recognition among target audiences.

Easy to Use: Many users have found Referral Factory to be incredibly easy to use, allowing them to set up referral programs in different languages effortlessly. This has been particularly beneficial for businesses with an international platform that caters to athletes worldwide.

No Developer Assistance Needed: Several reviewers appreciate that they can set up the referral program without relying on their developers. They are able to do it themselves in just minutes, saving them time and resources.

Flexible Reward Options: The flexibility of Referral Factory has impressed many users. It allows them to create a double-sided rewards program and test different reward and incentive options for their clients. This feature gives them the ability to identify which rewards work best and tailor their referral program accordingly.

Lack of Multiple Logins: Some users have mentioned that the platform does not allow for multiple logins, forcing team members to share login details. This limitation can be inconvenient and may compromise security.

Difficulty Resetting Password: Several reviewers have reported difficulty in resetting their password as they did not receive the email link. This issue has caused frustration and inconvenience for these users, leading to delays in accessing their accounts.

Limited Dedicated Support on Lower Plans: Users on lower plans have expressed dissatisfaction with the fact that dedicated support is only available on the top-tier plans. This limitation may make it more challenging for them to get timely assistance when needed, potentially impacting their overall experience with the platform.

Attribute Ratings

Reviews

(1-20 of 20)
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Rok Jeseničnik | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Referral Factory is well suited for example for software companies seeking to expand their user base through referral incentives and managing everything on a single platform.

Perhaps a bit less appropriate might be for the organizations that require highly customizable referral codes
Oleh Nesterenko | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The tools of Referral Factory are suitable for businesses with limited advertising budgets that need to grow their customer base. They are based on the existing customer base that will promote a business to friends and followers. This is how we use them. It is essential to have a list of emails or accounts that follow your brand or company. The more active clients you have, the more referrals you can make.

We kept contacts in Pipedrive and synchronized the lists with Referral Factory, which helps to use the existing lists of customers to spread the promos to their circle of friends.

Of course, the campaign will not be successful when the company has a list of only a few emails.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The solution is great for SaaS based business models, but it's also effective for businesses who primarily rely upon online marketing (who doesn't these days?) and word of mouth to grow their business. It's a great product for people who are looking to jumpstart their client base.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With the help of Referral Factory's Campaign Manager, businesses can easily develop and manage their referral marketing programs. It provides a wealth of features and customization options to enable the creation of successful campaigns that produce results. Analytics offer detailed insights into the performance of referral programs and their customer service team is incredibly helpful and responsive to queries.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It depends on the stage of your company. If your goal is to quickly test and validate referral program without investing too much dev effort then it’s a great tool. Similarly, if you don’t have dedicated developers to work on building referral programs then also it works the best. If you already have tech bandwidth and you are looking to scale your program after a certain point, then it might not be suitable, as the cost of using the product is difficult to justify.
Byron Rode | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's a full suite platform. If you need easy to use software, that can get you from zero to one, in terms of building your campaign, with a strong support team and staff that are really knowledgeable about referral marketing, the industry and trends, and don't need very custom landing pages (without building yourself through their API) then Referral Factory should be your go to.
Faiza Shah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a digital marketing manager of multiple clients, one of the biggest challenge is to build brand awareness and acquire new customers with good lifetime value; Referral Factory is a perfect tool to leverage current client base to generate new clients and adds loyalty to the current clientele.

However when the services are personalized to each client and each client have different requirements than Referral system is least appropriate.
Timo Daemen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would recommend it to niche customers we serve where they are reliable on word-of-mouth marketing. This software will make their life way easier to use. It is simple, userfriendly and can work with a lot of CRM systems that most of our clients use. I would recommend this to every niche client we serve!
Georgiana Buzneanu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All companies that do referral marketing should use Referral Factory. It will work very well for e-commerce businesses, finance especially fintech companies, and new businesses that want to push the promotion of their products. This is also a good product if you want to promote a new product or encourage your existing customers to bring in new customers in industries such as health, hospitality, finance, and many more. The platform also integrates with platforms like Shopify, which could help you boost sales. On the other hand, if a company is struggling with low customer engagement or negative customer feedback, introducing a referral campaign may not be very effective, as customers are less likely to recommend a product they are not satisfied with or have had a bad experience with.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Referral Factory is well-suited for various scenarios where we want to leverage referral marketing to acquire new customers, generate leads, and expand our client base.

The HubSpot integration is brilliant and allows us to enhance our overall customer engagement strategy.
February 15, 2024

Referral Factory Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Referral Factory is a simple, easy to build and use tool that anyone could learn. Not only is it easy to build a campaign, but it is also extremely easy to share and refer others. I would highly recommend this tool to any company who is looking to grow their business with referrals.
Sophia Lendon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Referral Factory would be great for anyone looking to source leads from current customers. Whether an e-commerce business, a local salon, a B2B SaaS company, or anything in between, word of mouth is still the most powerful form of marketing Referral Factory makes it easy to harness this untapped resource.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For use 10 out of 10 products. Everything was very easy to use and navigate through the website. We had already our CRM in place but using AI was very nice and easy. We are very happy with some results already as a Startup company with a small team.... Weĺl use again
Craig Blignaut | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a small business owner, I don’t have a lot of staff and resources to build my own referral program. Referral Factory is an out-of-the-box solution that gives me total flexibility to create and manage customer referrals. I can make changes whenever I need to and easily identify which customers have referred my services to their friends so I can reward them.
Score 10 out of 10
Vetted Review
Verified User
Referral Factory lets me issue a generic code to my new customers for purchases, however, I have to manually issue the reward to existing customers. It is also really useful as there are a wide variety of social media channels available for my customers to share their referral links on.
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