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Referral Factory

Referral Factory

Overview

What is Referral Factory?

Referral Factory is a referral marketing solution, aimed at small businesses to help them gain more referred customers. The product provides an easy way for users to get up and running with their own referral program without needing any developer assistance - in under five minutes! Referral Factory...

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Recent Reviews

TrustRadius Insights

Referral Factory has proven to be an invaluable tool for businesses across various industries. Marketing departments have been able to …
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Word of mouth made easier

9 out of 10
June 19, 2023
We are an SME in the interior design and home furnishing industry. Our experience was that most of our leads came through word-of-mouth …
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Reviewer Pros & Cons

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Pricing

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Starter

$95

Cloud
per month

Basic

$200

Cloud
per month

Pro

$300

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://referral-factory.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $95
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Product Demos

How Referral Factory Works | Referral Program Software Demo

YouTube
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Product Details

What is Referral Factory?

Referral Factory is a referral marketing solution, aimed at small businesses to help them gain more referred customers. The product provides an easy way for users to get up and running with their own referral program without needing any developer assistance - in under five minutes! Referral Factory offers over 1000 pre-built templates, but businesses can also build their own programs from scratch.

One of the best features of Referral Factory is that there's no need for tracking scripts on the website to launch a referral program. Businesses can create capture pages that are personalized to their brand using the built-in page builder feature. There are two ways to onboard referrers: by uploading a database or promoting it through direct marketing.

Users' client dashboards offer access to all data generated through Referral Factory, including real-time collection via secure webhook or syncing it with Google Sheets. Flexible reward structures let companies award anything as incentives when someone refers leads to business websites, giving total control over how and when those rewards happen. Overall, Referral Factory offers an effective means of increasing customer referrals quickly and easily without requiring extensive setup time and technical knowledge.

Referral Factory Screenshots

Screenshot of customization options without any codeScreenshot of an automated request for a referralScreenshot of templates Of pre-built referral programsScreenshot of rewards and incentivesScreenshot of integrations to automate the referral program

Referral Factory Video

Referral Factory Explainer - Referral Marketing Software (No Code)

Referral Factory Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Referral Factory starts at $95.

ReferralCandy, InviteReferrals, and Referral Rock are common alternatives for Referral Factory.

The most common users of Referral Factory are from Small Businesses (1-50 employees).

Referral Factory Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Referral Factory has proven to be an invaluable tool for businesses across various industries. Marketing departments have been able to leverage this software to effectively acquire new customers while minimizing the cost of customer acquisition. By incentivizing existing customers to refer others, Referral Factory has facilitated the growth of customer numbers at a reduced expense. Users appreciate how easy it is to ask for referrals and track which customers have referred them, making it simple to reward those who have successfully brought in new business.

For eCommerce store owners, Referral Factory offers a streamlined solution for launching referral programs without the need for extensive resources or developers. This allows businesses to formalize their referral strategies and generate more organic growth. Additionally, the software's seamless integration with HubSpot enables users to connect referral programs directly to their CRM accounts, ensuring smooth communication and management of customer referrals.

Beyond the marketing realm, Referral Factory has found useful applications in other industries as well. Makeup class instructors rely on its capabilities to connect with their CRM systems and efficiently manage referrals, enabling them to identify eligible customers for discounts and rewards. Similarly, interior design and home furnishing businesses utilize Referral Factory to maintain strong relationships with loyal customers by managing and thanking them for recommending their services.

In educational settings, Referral Factory has proved effective in advertising webinars and incentivizing students to attend while encouraging them to refer their peers. This approach has successfully engaged a young audience and increased participation in writing and research support services. Overall, Referral Factory provides value for businesses across different sectors by facilitating customer acquisition, enhancing customer relationships, and improving brand recognition among target audiences.

Easy to Use: Many users have found Referral Factory to be incredibly easy to use, allowing them to set up referral programs in different languages effortlessly. This has been particularly beneficial for businesses with an international platform that caters to athletes worldwide.

No Developer Assistance Needed: Several reviewers appreciate that they can set up the referral program without relying on their developers. They are able to do it themselves in just minutes, saving them time and resources.

Flexible Reward Options: The flexibility of Referral Factory has impressed many users. It allows them to create a double-sided rewards program and test different reward and incentive options for their clients. This feature gives them the ability to identify which rewards work best and tailor their referral program accordingly.

Lack of Multiple Logins: Some users have mentioned that the platform does not allow for multiple logins, forcing team members to share login details. This limitation can be inconvenient and may compromise security.

Difficulty Resetting Password: Several reviewers have reported difficulty in resetting their password as they did not receive the email link. This issue has caused frustration and inconvenience for these users, leading to delays in accessing their accounts.

Limited Dedicated Support on Lower Plans: Users on lower plans have expressed dissatisfaction with the fact that dedicated support is only available on the top-tier plans. This limitation may make it more challenging for them to get timely assistance when needed, potentially impacting their overall experience with the platform.

Attribute Ratings

Reviews

(1-15 of 15)
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Timo Daemen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is user-friendly
  • Customizable
  • Advanced AI assistance
  • It is user friendly, but I would make the brush for customization a bit more noticeable for users. Sometimes I was trying to find where I could customize my fonts or background etc.
  • Some more Personalisation Variables that you can use. I could only use {First name} and {of the person referring}
  • I would like to have some more pre-made templates.
Georgiana Buzneanu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The platform is user-friendly with various types of guidance such as chatbot, videos, and articles, to assist the users.
  • Referral Factory provides diverse methods of advertising referral programs, offering templates for a wide variety of industries that users can tailor to fit their brand guidelines.
  • Referral Factory provides a detailed dashboard with key performance indicators to help marketers adjust referral campaigns to maximize conversion rates.
  • I think the platform has most of the features a marketer would need for a referral campaign. In the future, they could add a section for marketing workflows to send sequence emails automatically depending on how the recipients engage with the campaign.
February 15, 2024

Referral Factory Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The interface to build a campaign is really user-friendly.
  • I like how they provide multiple ways to share the refer link.
  • The personalization and dynamic fields for email notifications.
  • I had one of the email notifications go into my junk folder (Outlook).
Sophia Lendon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • AI campaign builder makes it easy to create a new referral program in seconds
  • Syncs directly with CRMs
  • Easy to edit campaign as needed
  • Over 100 template campaigns to pick from
  • One small thing, I wish in the campaign tab there were arrows to navigate between the cards "Join link", "Sync your contacts", etc. There are 3 dots below these cards you can click on to see more options, but I missed these at first since I was expecting arrows to navigate. Again, very small critique
Score 9 out of 10
Vetted Review
Verified User
  • We connected Referral Factory to our CRM, called HubSpot, and it helps us to keep all our client information together.
  • We have found that our clients really like how easy it is to recommend us to their friends and family using a referral link
  • We aren't very tech-savvy, so we really appreciated the customer support and onboarding
  • It was quite difficult for us to understand how to implement the software in the beginning but that might be us!
Score 10 out of 10
Vetted Review
Verified User
  • The software was so easy to use.
  • We could have referral programs in different languages, as we are an international platform with athletes all over the world.
  • We also didn't need to bother our developers to help us set this up.
  • At the moment, we can't have multiple logins to the platform, so all members of the team are sharing login details.
Shaun McAdam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • I was able to set up a referral program in minutes.
  • I was even able to add a video show casing my work so new leads could view my portfolio.
  • Referral Factory gave me the ability to make a double sided rewards program and the flexibility to test which reward and incentive worked best for my clients.
  • I currently have to issue the rewards myself.
Michelle Kavarnos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • it's really easy to use.
  • They provide templates for all business types.
  • I don't need a developer or coding knowledge to use it.
  • I wasn’t able to show my referrers who they have referred.
  • I'd like to be able to left align the text.
Score 9 out of 10
Vetted Review
Verified User
  • It's very easy to use even though my colleagues and I aren't that tech-savvy.
  • The customer support is really friendly and proactive.
  • I found a pre-built template for webinars, which I didn't expect!
  • It takes a little while to get the ball rolling with the campaign but I am happy to see how it is growing now.
  • I thought $75 was a little expensive to start.
  • My QR code didn't work at first.
Score 10 out of 10
Vetted Review
Verified User
  • Easy to use.
  • I can now identify which of my customers are referring friends and when they need a reward.
  • Referral Factory allows me to easily run a referral program for my eCommerce store without additional resources.
  • Affordable solution.
  • I had to reset my password which took a while as I didn’t get the email link.
  • Dedicated support is only available on the top plans.
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