Using Respondent.io for user research
Use Cases and Deployment Scope
We use Respondent.io on a go pay basis. It works great when we need to recruit participants for 1:1 interviews on different topics.
It is easy to set up the studies and we like the option to cherry pick the participants that best match our session criteria and topic.
It helps to explore the topics of interest in more detail and create better design and products.
Pros
- Recruitment
- Option to cherry pick participants
- Easy to use
Cons
- Adding customer meeting links
- custom consent
Return on Investment
- Time to market
- Better user experience
- Product market fit
Alternatives Considered
UserTesting and Qualtrics XM for Strategy and Research
Other Software Used
UserTesting, Qualtrics XM for Strategy and Research, Atlassian Confluence