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Respondent.io

Score8.4 out of 10

3 Reviews and Ratings

What is Respondent.io?

Respondent.io is a marketplace for sourcing business professionals for in-depth research interviews, or used to recruit B2B and B2C research participants for studies, as well as screen, schedule & pay research participants.

Categories & Use Cases

Top Performing Features

  • Consumer Feedback

    The ability to collect feedback from customers, prospects, focus groups, interviewees, etc.

    Category average: 8.7

Areas for Improvement

Using Respondent.io for user research

Use Cases and Deployment Scope

We use Respondent.io on a go pay basis. It works great when we need to recruit participants for 1:1 interviews on different topics.

It is easy to set up the studies and we like the option to cherry pick the participants that best match our session criteria and topic.

It helps to explore the topics of interest in more detail and create better design and products.

Pros

  • Recruitment
  • Option to cherry pick participants
  • Easy to use

Cons

  • Adding customer meeting links
  • custom consent

Return on Investment

  • Time to market
  • Better user experience
  • Product market fit

Alternatives Considered

UserTesting and Qualtrics XM for Strategy and Research

Other Software Used

UserTesting, Qualtrics XM for Strategy and Research, Atlassian Confluence