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SaaSquatch

SaaSquatch

Overview

What is SaaSquatch?

SaaSquatch is a Marketing Rewards Platform that powers reward programs at every stage of the customer journey through Acquisition, Referral, Retention and Loyalty. Presented as ideal for companies with 10,000+ customers, Unicorns, and Fortune 500 companies, SaaSquatch enables companies to…

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Recent Reviews

TrustRadius Insights

Customers have found Saasquatch to be an invaluable tool for managing and incentivizing their referral programs. With its user-friendly …
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Pricing

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Enterprise

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Cloud
varies

Professional

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Cloud
varies

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.saasquatch.com/packages

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is SaaSquatch?

SaaSquatch is a Marketing Rewards Platform that powers reward programs at every stage of the customer journey through Acquisition, Referral, Retention and Loyalty.

Presented as ideal for companies with 10,000+ customers, Unicorns, and Fortune 500 companies, SaaSquatch enables companies to grow their user base through referrals, increase customer lifetime value, and improve customer retention & loyalty. Their success team and platform provide users with a growing library of customizable, in-app incentive programs with best practice knowledge and support to be successful.

The vendor states that SaaSquatch can handle even the most advanced programs, and comes with enterprise-level security, tracking & analytics, engagement widgets, fraud detection, multi-language and multi-program support, and program coaching.

SaaSquatch Features

  • Supported: Campaign Management
  • Supported: Campaign Analytics
  • Supported: Rewards Security Management
  • Supported: Behavioral Triggered Email
  • Supported: Theme Editing Engine
  • Supported: Mobile SDK

SaaSquatch Screenshots

Screenshot of Multichannel Campaign ManagementScreenshot of Secure Rewards Management

SaaSquatch Video

SaaSquatch Platform Overview: Incentivize & Reward Customers & Partner

SaaSquatch Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal customer base
Supported LanguagesFull internationalization available

SaaSquatch Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(7)
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Reviews

(1-3 of 3)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used SaaSquatch in our organization to find new marketing opportunities with other online businesses and manufacturers. The referral and reward program is nicely designed and allows us to connect with other companies and also gain referrals and rewards. We have found a need to find a way to provide a referral program to our customers and this is a great way to make that happen.
  • Easily works with our CRM
  • Campaign Management
  • Tracking of referrals and rewards
  • Pricing is a bit high.
  • There are a lot of other alternatives that do the same.
  • Fraud detection isn't as robust and confident as I would like it.
I believe SaaSquatch is well suited for any company that wants to provide a referral and reward program to its customer and find new ways to market with other businesses. If you can find a plan that fits with a return I think this will work wonders for your operations.
  • Tracking
  • Referrals
  • Rewards
  • Customer retention
  • New referral
  • Saves us time and money
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The major advantage of using SaaSquatch is the referral program and the cashback program. Easy usage of the tool helps us to approach a proper market with a good plan and pull the crowd at large. This helps in multi-level digital support and sales processes. Though or organisation is not that big then also it has helped to very much.
  • Better sales plan
  • Efficient Digital support base
  • Highly recommended referral programs
  • Difficult to customize as per requirement.
  • High price is a worrying factor.
  • Lack of help desk support in my experience.
When it comes to standing different in today's market it is necessary to have a strong Digital base. So SaaSquatch helps to do that. It becomes a reliable tool to support on Digital and sales front. The company has attained great results using this tool. Through pricing is an issue but it will be helpful in sharing the end results.
  • Timely Reports
  • Statistically representation of Data
  • Effective Plans
  • The ROI took time to show its colours.
  • Better results shown in long run.
  • Tool is time specific reactor.
SaaSquatch stands unique with a few key points for us to select. It gives long-term benefits and results. We have selected this tool as it provides the major concern which our organisation had and that is being taken care of. SaaSquatch has helped in achieving the company targets on a large scale.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
- Providing monthly rewards to employees.
- Incentivizing employees who complete specific certifications.
- Running one-to-one and multi-channel reward campaigns to attract people.
- Running reward program for vendors - Running Loyalty Programs for clients.
- Integrating with HubSpot and reporting on how the reward program is working.
- Also, helped in adding rewards to run personalized email campaigns.
  • Running referral campaigns
  • Rewards Management
  • Loyalty programs
  • Employee contribution incentives
  • Reporting can be improved.
  • Native Integrations only with high-level tools. Can improve by adding more tools.
  • limitations in terms of customizations
This scenario is true, especially for SAAS industries. Often times we focus on giving rewards and incentives to either employees or customers. But, we forget one another important segment of people i.e. the vendors/channel partners. Running channel incentive programs is a great way to increase sales of your software. Linking gift cards with X% of sales is a great way to keep partners motivated to sell your product more than your competitor's.
  • Referral Program UI
  • SaaSquatch LifeCycle feature
  • UI is simple and intuitive
  • Integrations with other tools like HubSpot, Marketo.
  • Costing is a bit too much w.r.t other tools in the market.
SaaSquatch is one of the most popular tools when it comes to rewards. If you are using CRMs like HubSpot, Salesforce, and Marketo, it easily gets integrated with these tools and gathers together all the essential pieces of reward campaigns. Other things that make it interesting are theme editing, easy reporting, and great customer service making this one of the best tools on the market today.
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