TrustRadius Insights
SalesDiary is a highly recommended software by users as it solves several business problems. One of the significant use cases of …
Overview
What is SalesDiary?
SalesDiary is an AI-driven mobile Sales Force Automation (SFA) System from the company of the same name in Bangalore, used to manage field operations of a business.
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What is SalesDiary?
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SalesDiary Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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SalesDiary is a highly recommended software by users as it solves several business problems. One of the significant use cases of SalesDiary is its ability to track daily sales across India and monitor attendance in real-time. This leads to better resource management, which helps companies streamline their operations effectively. With SalesDiary, businesses can improve the accuracy of their sales tracking process and easily identify underperforming areas, allowing for swift corrective action.
Another key use case of SalesDiary is its ability to automate repetitive processing tasks, leading to savings in full-time employee hours. This is useful for businesses looking to shift work across teams and managing channel partners spread globally. The system provides easy communication, organization, and metric reporting, enabling effective channel management that drives revenue growth and streamlines supply chain processes.
Moreover, SalesDiary's centralized cloud-based system enhances transparency and makes performance tracking easier. With all information stored on file, it eliminates the need for employees to remember or pass off information. Additionally, users can easily communicate the results to their customers with minimal effort by leveraging this tool's efficient tracking of performance, territory management, planning, and leveraging the right channels to achieve high results in a short span. Overall SalesDiary offers an end-to-end solution with its suite of features that help businesses operate more efficiently by solving multiple business problems and making operations more streamlined.
Live Tracking: Users appreciate the real-time monitoring of sales activities provided by SalesDiary's live tracking feature. Many reviewers have commented on its usefulness in helping them stay on top of their sales team's progress throughout the day.
Customizable KPIs: With SalesDiary, users can create their own key performance indicators (KPIs) to incentivize and motivate their sales team. This feature has been praised by several reviewers for its ability to add another layer of motivation to the sales process.
Easy-to-use Interface: The user-friendly interface in SalesDiary simplifies mundane tasks and helps organize the sales team, according to many satisfied reviewers. Its engaging UI is easy to navigate and self-explanatory, making it simple for users to find all the information they need with ease.
Poor App Performance: Many users have reported frequent hanging and lagging issues while using SalesDiary. These issues are particularly frustrating when the user is trying to accomplish a task quickly. The app's responsiveness has been consistently slow, causing delays in work.
Complicated System: Some users have found SalesDiary to be complicated to integrate and train their team on, especially for those who are unfamiliar with the existing process. This can lead to confusion and frustration when attempting to use the system effectively.
Poor User Experience: Several users have suggested that the dashboard could be improved, as it currently does not offer a great user experience. Additionally, some users find it difficult to adjust when first learning the system due to its lack of intuitiveness.