TrustRadius Insights
Intuitive and Easy to Use: Multiple users have found Salon Ultimate to be intuitive and easy to use. They appreciate the software's …
Overview
What is Salon Ultimate?
Salon Ultimate, headquartered in Boston, offers their spa management software which focuses on cloud-based membership management (e.g. online booking) and reputation management (online reviews), as well as many self-service options.
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What is Salon Ultimate?
Salon Ultimate, headquartered in Boston, offers their spa management software which focuses on cloud-based membership management (e.g. online booking) and reputation management (online reviews), as well as many self-service options.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Kajabi?
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Product Demos
Salon Ultimate Spring 2020 New Features
YouTube
Product Details
- About
- Tech Details
What is Salon Ultimate?
Salon Ultimate Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Intuitive and Easy to Use: Multiple users have found Salon Ultimate to be intuitive and easy to use. They appreciate the software's user-friendly interface and its countless features that cater specifically to the needs of running a salon spa business.
Efficient Customer Support: Several reviewers have praised Salon Ultimate's customer support, noting that they are always upgrading the software with new features. The support team, particularly Milos, has been described as helpful in quickly and efficiently handling any issues that arise.
Streamlined Scheduling Process: Users have highlighted specific features such as auto-rebooks and drag-and-drop scheduling as being helpful in streamlining the scheduling process. Additionally, the option to change the order in which stylists appear in the scheduling book allows users to prioritize appointments for top-performing stylists.
Reporting Functionality: Some users have found the reporting functions in Salon Ultimate to be clunky and difficult to navigate, with a lack of robustness compared to other software they have used. They feel that the system's management reporting is not as comprehensive as desired.
Limited Customization in Reports: Several users mentioned that the reports provided by Salon Ultimate are quite basic, requiring manual tweaking in Excel for a better overview of numbers for employee goal setting. This lack of customization options in reports can be frustrating for users who want more detailed insights.
Lack of Integration and Support for Marketing Features: A number of users expressed dissatisfaction with the marketing features in Salon Ultimate, specifically mentioning issues with pushing out posts to social media platforms like Facebook and Twitter. Despite contacting tech support, no solution has been found. This lack of integration and support for marketing efforts can hinder businesses' ability to effectively promote their services online.