Name: Questions and Entrepreneurs: servicePath
Uploaded: 2018-10-03T12:00:05.000Z
Duration: 3 min 27 s
Description: Questions and Entrepreneurs: servicePath

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Enhanced 911 (E911)

File Sharing

Risk Management

Statistical Analysis

Enterprise

Accounting

Invoicing

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Recruitment Agency

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Lakehouse

Data Mapping

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

In-Memory Databases

Incident Response

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Log Management

Managed IT Service

Network Performance Monitoring

Password Management System

Release Management

SOA Application Gateways

Web Portal

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Content Management

Customer Reference Management

Email Marketing

Email Testing

Marketing Automation

Product Sampling

Retail Media Advertising

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Lead-to-Account Matching and Routing

Multichannel Retail

Sales Coaching

Sales Gamification

Social Commerce

Sales

Architecture

InsurTech

Laboratory Information Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Oil and Gas

Real Estate

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Salesforce Revenue Cloud

Salesforce

Conga CPQ

Conga

Simplio3D

Digital Artflow

ConnectWise CPQ

ConnectWise

DealHub.io

Oracle CPQ

Oracle

Zuora

QuoteWerks

Aspire Technologies, Inc.

SAP CPQ

Experlogix CPQ (with e-Con CPQ)

Experlogix

IBM Sterling Configure, Price, Quote

Salesforce Sales Cloud

Microsoft Dynamics 365

### Quoting Processes
Users consistently highlight servicePath CPQ+'s quoting processes as a key strength, emphasizing the tool's ability to streamline and standardize the quoting process. The platform's intuitive interface and efficient quote generation capabilities have garnered positive feedback from sales teams, who appreciate the ease of creating and managing quotes. While some users have noted minor issues with intuitiveness and delays in SKU amendments, the overall sentiment leans towards the effectiveness and clarity of servicePath CPQ+'s quoting processes.

### Sales Enablement
Users consistently praise servicePath CPQ+ for its robust sales enablement capabilities. They highlight the platform's ability to streamline sales processes, enhance quoting efficiency, and empower sales teams to generate quotes quickly and accurately. The centralized quoting tool, easy tracking of versions, and integration with Salesforce.com are particularly lauded for simplifying complex pricing models and enabling better customer engagement. Additionally, users appreciate the support provided by the servicePath team during implementation, emphasizing the platform's effectiveness in improving sales operations and driving revenue growth.

### Pricing Strategies
Users across various industries have lauded servicePath CPQ+ for its efficient pricing strategies, emphasizing the ease of creating tailored configurations and pricing schemes for key partners. The platform's ability to integrate with vendor catalogues and provide up-to-date pricing information has significantly reduced manual efforts and streamlined pricing processes. Additionally, users appreciate the platform's centralized quoting tool, which simplifies tracking versions of quotes and enhances collaboration within sales teams.

### Order Management
Users generally praise servicePath CPQ+ for its streamlined order process capabilities. The platform's ability to standardize quoting processes across a broad portfolio and ensure consistency has been well-received. While some users have noted a learning curve and challenges during the transition phase, overall, servicePath CPQ+ is seen as a valuable tool for centralizing solutions and services, creating efficiencies, and reducing costs. The automated rules for compliance and governance have been particularly highlighted as a key feature that minimizes errors and enhances order management efficiency.

### Customer Engagement
Users have expressed mixed opinions regarding servicePath CPQ+'s customer engagement capabilities. While some users appreciate the platform's ability to manage customer-specific requirements effectively, others have highlighted challenges with intuitiveness and delays in making necessary amendments. The platform's centralized quoting tool and ease of tracking versions have been commended for enhancing customer interactions, yet concerns have been raised about the prioritization of upcoming features. Despite these varying perspectives, users generally acknowledge servicePath CPQ+'s efforts in improving customer engagement processes.

### Product Management
Users consistently praise servicePath CPQ+ for its robust product management capabilities. The product management functionality of servicePath CPQ+ has garnered positive feedback from users, who find it easy to build out services, configure complex solutions, and take new products to market swiftly. Additionally, the platform's ability to manage portfolios effectively and cater to customer-specific requirements has been well-received. Despite some minor suggestions for improvement, such as a more sales-focused approach and enhanced web-based quoting features, users generally express satisfaction with servicePath CPQ+'s product management tools. The platform's flexibility and user-friendly interface have enabled product management teams to create complex configured solutions efficiently, with clear and customizable quote outputs. ServicePath CPQ+ continues to evolve, with users eagerly anticipating future updates and enhancements to further streamline their internal processes and drive business efficiencies.

Users have provided several recommendations for servicePath based on their experiences. The three most common recommendations are:

1. Implement servicePath as a CPQ for the sales team: Users recommend using servicePath as a Configure, Price, Quote (CPQ) solution for the sales team. This allows for a streamlined process in creating accurate quotes for customers.

2. Take the time to fully examine and test servicePath: Users suggest thoroughly exploring all aspects of servicePath and testing new areas to drive additional benefits. This includes understanding the business process, having an assigned project manager, and having a clear view of how data should flow. Additionally, users recommend investing time upfront in working out internal priorities before migrating to servicePath.

3. Seek training and guidance from servicePath: Users recommend getting training from servicePath to better understand the platform's capabilities. They also advise taking advantage of a demo to see how the system can be used for actual products. Users suggest staying open to the idea that spreadsheets may have limitations and that things can be done differently with servicePath.

Overall, users find servicePath to be a valuable solution that can enable businesses to be more effective. They believe that with proper configuration and implementation, servicePath can greatly benefit their organizations.

Positive User Reviews:
- Excellent Support: Users appreciated the support they received from the servicePath team, noting their attention to detail and agility in working on new developments. Several reviewers mentioned the helpfulness of the servicePath team, making it a common positive aspect highlighted by users.
- Tailored for Managed Services Market: Users found that servicePath is specifically tailored for the Managed Services market, providing great basic functionality out of the box that would otherwise require customization in a more generic CPQ tool. This tailored approach was highly valued by users.
- Powerful CPQ Functionality: Users loved the power that CPQ gives them to define the boundaries within which sellers can operate for the products they develop. They found this level of control to be unique and particularly useful for the Service provider vertical. The powerful CPQ functionality impressed many reviewers.

Confusing User Interface: Several users have found the UI elements to be unclean and in need of improvement. Some users have mentioned that the software can be unintuitive at times, causing delays when making amendments or additions to quotes.

Difficulties with Onboarding and Learning: A number of reviewers have acknowledged that there is a learning curve and it took some time for their teams to become familiar with the tool. Additionally, some users have expressed that the highly configurable nature of the tool can be overwhelming for new users and suggested a more wizard-driven approach.

Sync Issues with Other Systems: Some users have experienced sync issues with other systems when using this software. They have mentioned difficulties capturing certain complex tax laws within the platform and highlighted the challenges in importing vendor data and handling report generation into Excel.

ServicePath, a software solution for setup, configuration, and training, has received positive feedback from users who find it incredibly friendly and fantastic. It has proven to be an invaluable tool for the sales team, allowing them to respond rapidly during complex sales engagements and giving them a competitive advantage in the market. Users have reported that the software has solved internal pain points and made the sales process more efficient, aligning with the goals of wider stakeholders.

Although there is a learning curve during the transition to the software, particularly with the convert to order process, users have found that ServicePath enables quicker quoting and easier repricing, significantly improving efficiency for salespeople. The uniformity of quotes generated by the software has made it easier for customers to interpret and follow, leading to smoother communication and increased customer satisfaction. Additionally, users appreciate the time-saving features of the software, as it allows them to generate quotes and convert them into order forms with ease.

The software has proven to be a game-changer for many users who have transitioned from legacy spreadsheet methods. It empowers sales teams to create quotes quickly and efficiently while allowing sales architects to focus on client engagement and revenue growth. By consolidating tools and simplifying processes, ServicePath streamlines internal quoting and order processes, centralizing solutions and services in one place. The standardization provided by the software ensures that organizations quote correct information to customers while simplifying product management and quotation production.

With its accurate pricing capabilities, controlled sign-off process, and ability to build configured products, ServicePath eliminates the need for multiple Excel sheets. Users have leveraged this software to accurately quote for public cloud-based managed services, speeding up the quoting process while maintaining consistency across the selling community. Standardized product portfolios enable faster and more accurate quoting while replacing old Excel-based pricing tools.

ServicePath not only solves organizational problems by integrating everything and providing easy access to information but also improves deal insight and financial governance through systemized workflow approvals and automated contracted pricing. This software proves useful for sales teams operating in different locations and currencies, as it allows them to create accurate quotes and manage multiple quotes on the same opportunity. Overall, ServicePath delivers a range of benefits, including improved speed, quality, accuracy, and consistency of quoting, reduced mistakes, and reliable sales pipeline reporting.

Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

Basic

Professional

servicePath™ CPQ+

Price Quoting/Configuration software (CPQ) is designed to optimize sales processes such as configuration, opportunity management, bid and quote generation, and order confirmation.

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Quote sharing/sending

Product configuration

Configuration options

Pricing rules

Price adjustment

Purchase history and open contracts

Guided selling/Sales portal

CPQ reporting & analytics

CPQ-CRM integration

Attachments to quotes

Order capturing

servicePath™ CPQ+ — AI-native, built for complex pricing &amp; configurationservicePath™ helps tech-enabled enterprises eliminate quote friction. Our AI-native CPQ+ platform delivers guided selling, advanced pricing, and governance so your teams can configure, price, and quote with speed and confidence.Enterprises with multiple business units, diverse product portfolios, or global pricing structures use servicePath™ to:<ul>
<li>
Accelerate guided selling: AI-driven prompts and configuration rules steer sellers toward compliant, profitable solutions.
</li>
<li>
Model complex pricing: Subscription, usage-based, regional, partner, and bundled pricing with margin guardrails.
</li>
<li>
Protect profitability: AI-driven margin intelligence, approval workflows, and audit-ready version history.
</li>
<li>
Boost quote velocity: Standardized solution templates and automation deliver quotes and proposals in minutes.
</li>
<li>
Stay AI-native &amp; low-code: Maintain rules, workflows, and product catalogs with minimal IT overhead.
</li>
<li>
Integrate seamlessly: Works with your CRM and downstream billing/ERP for unified revenue data.</li>
</ul>Who we help: 
Managed Service Providers, Telecom &amp; Network Services, Technology Manufacturers/VARs, and other complex enterprises with multiple divisions or product lines. Best suited for mid-market and enterprise organizations (200+ employees).




Recognized by Gartner as a Visionary in CPQ repeatedly, and consistently rated highly on G2, TrustRadius, Capterra, and others.

servicePath Inc.

Questions and Entrepreneurs: servicePath

TechPlace is a one stop destination for new and growing technology companies. With the support of partners from across the public and private spheres, it is dedicated to connecting, developing, and advancing entrepreneurs at all stages. This means providing access to space, programming, mentorship, networking and resources that are fundamental to growing a business in today’s technology-driven marketplace.  ​

Led by the Burlington Economic Development Corporation, TechPlace exists to help technology, talent and ideas come together under one roof to create and promote opportunities for economic growth. 


Learn more about TechPlace: http://techplace.ca/ 
Learn more about BEDC: http://bedc.ca/

Features related to configuring and pricing products and delivering quotes to customers.

Salespeople can share quotes and quote details with customers, via email, a customer portal, a personalized URL, or some other means.

Credit approvals

Allows customers to input credit information, which can be checked and approved or declined. Credit score may factor into the quote.

E-signature

Includes electronic signature functionality so that proposals can be approved and signed digitally.

Allows users to configure products and services by selecting bundles, constraints, options, preferences, etc.

Supports a robust, comprehensive level of detail around configuration options, including product features, services, quantity, etc. Options take into account availability and compatibility of selections.

Determines price based on rules and hierarchies. Rules may consider customer demographics, availability, and/or product configuration.

Sales users can adjust or override prices, based on coupons, discounts, markups, etc.

Provides information about a customer’s previous purchases and current purchase/service agreements, which may factor into new sales or need to be modified to account for new sales.

Provides salespeople with tips, recommendations, or question sequences to help with product configuration and quoting, and/or to assist with cross-sell and upsell.

Self-service CPQ

Includes an interface for customers to select product options and generate their own quotes; this is particularly relevant to eCommerce.

Users can report on and analyze CPQ processes. Metrics may include quoting cycle time, proposal acceptance rates, revenue, etc.

Proposals

Allows users to generate/automate sales proposals.

Excel integration

Integrates with Excel so that quotes can be generated on spreadsheets using underlying CPQ rules.

Integrates to the company’s CRM to update the customer record.

PDFs, contracts, videos, etc can be attached to quotes and/or proposals.

Renewal management

Includes features for managing renewals and recurring (subscription) payments.

Allows the capture of orders of complex services and across multiple customer interaction channels such as - direct sales, contact center, point-of-sales, resellers, and customer self-service.

Zoho Sprints

servicePath CPQ+ 2020-09-17 03:15:11

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

E signature

Order processing

Ease of use

Home

CPQ Software

We used ServicePath CPQ+ for product management, cost modeling, pricing and sales configuring, pricing, quoting including SOW's and order documentation, with integration into CRM systems for sales pipeline management reporting.
Our mission was to: 
Improve speed, quality, accuracy, and consistency of quotingReduce common and costly mistakes Standardize packaging of products to better enable salesObtain reliable sales pipeline reporting and product intelligence without burdening the sales team with manual administration of keeping opportunity record financials updated.Alleviate pre-sales resources from cumbersome spreadsheets that had been prone to crashing, difficult to work with collaboratively and remotely.Improve handover to service deliveryProvide the capability to deal with client solution lifecycle management (upgrades, downgrades, changes, decommissions, renewals, etc.).Provide improved deal insight and financial governance via systemized workflow approvalsAutomating contracted prices for contracted pricing We made a positive impact in many of these areas and fleshed out much-needed change while helping to reconnect product management with Sales regarding packaging for effective sales and client lifecycle. Business adoption was the largest challenge. Lessons learned ensure plenty of leadership support for the areas where the process of systematization forces focus on areas that need to change, encourage openness, and collaboration to progress forward such change.

Complex configured products and guided selling.
Ease of use and setup.
Simplification of the complex.
Integrations that enable technology companies to sell effectively.

Seamless e-signature for order processing and records closure.
Support for evergreen contracts.
Offer for SME businesses.

Positive impact on ROI: previous spreadsheet system was at a dead end.
Enabled new starters to be more productive early on.
Opened up the solution to improved commercial client lifecycle management.
Reduced errors and omissions.

Product management and pricing
Pre-sales configuring
Sales pricing and quoting
Financial management and reporting

Client solution lifecycle management for add's removes, changes, decommission, and renewals.

Deal modeling over time and support end clients with business case for change.

Price
Product Features
Product Usability
Vendor Reputation
Positive Sales Experience with the Vendor
Third-party Reviews

servicePath™ CPQ+

Overview

What is servicePath™ CPQ+?