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Shoutlet (Discontinued)

Shoutlet (Discontinued)

Overview

What is Shoutlet (Discontinued)?

Shoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on…

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Recent Reviews

TrustRadius Insights

Shoutlet, a social media management tool, has proven to be invaluable for small companies with limited resources looking to manage their …
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TrustRadius Insights
TrustRadius Insights

Powerful and easy to use

9 out of 10
April 08, 2015
We use Shoutlet for our social media team. It's great for scheduling posts, monitoring what people are saying about us, our industries and …
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Shoutlet Love

8 out of 10
August 20, 2014
We use Shoutlet a few different ways across our organization depending on each individual brand and it's goals. Overall, it is used to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Shoutlet (Discontinued)

Shoutlet (Discontinued)

N/A
Unavailable

What is Shoutlet (Discontinued)?

Shoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

Salesforce Marketing Cloud Social Studio (retiring)

Salesforce Marketing Cloud Social Studio (retiring)

$1,000
Per Org Per Month
What is Salesforce Marketing Cloud Social Studio (retiring)?

Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product is slated to be retired in November 2024.

Wrike

Wrike

$9.80
per month per user
What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

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Product Details

What is Shoutlet (Discontinued)?

Shoutlet (Discontinued) Competitors

Shoutlet (Discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Shoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on social, integrating social data into business and scaling social across the enterprise. Features include tools for social CRM, creative design, social listening, ads, workflow management, contest design and execution, and analytics with integration with recognized web analytics tools from Google Analytics, IBM Digital Analytics, Omniture and Webtrends. Shoutlet was acquired by Spredfast in August 2015.

Adobe Social and Oracle Social Cloud (legacy) are common alternatives for Shoutlet (Discontinued).

Reviewers rate Usability highest, with a score of 7.7.

The most common users of Shoutlet (Discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(40)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Shoutlet, a social media management tool, has proven to be invaluable for small companies with limited resources looking to manage their social media outreach. With Shoutlet, users can create and schedule social media posts across multiple platforms, saving time and effort. According to Lindt Canada, this software has helped them streamline their social media management and consumer promotions, resulting in significant time and cost savings. Additionally, Shoutlet's ability to quickly and efficiently post to multiple social networks simultaneously, along with its shortened URL publishing feature, has made it easier for businesses to reach their target audience effectively.

Moreover, Shoutlet offers various features that cater to the unique needs of different organizations. For instance, Proof Interactive utilizes Shoutlet's contest section to manage quarterly sweepstakes for clients, while many businesses use the software for time and cost-efficient in-house Facebook tab and contest building. The ability to manage multiple Facebook targets without creating new target groups constantly is another significant advantage highlighted by users. The platform also provides community management across Facebook, Twitter, and Google+ in one dashboard, allowing businesses to maintain a cohesive online presence across multiple social platforms.

Furthermore, Shoutlet plays a crucial role in customer service management. It helps address customer questions and complaints promptly while providing valuable insights into audience engagement. Businesses can also utilize the software to run giveaways and contests, further engaging their audience and bolstering their social media presence. Additionally, Shoutlet's reporting capabilities enable users to generate monthly reports on social media activities and analyze critical business decisions based on analytics. Overall, Shoutlet serves as a comprehensive tool for managing social media content distribution, streamlining workflows, improving engagement with customers, and driving growth in online communities.

User-Friendly Contest/Everywhere Page Feature: Several users have praised Shoutlet's contest/everywhere page feature, describing it as fantastic and user-friendly. They appreciate how easy it is to create clean and professional end products using this feature.

Easy-to-Use Shoutbox for Post Creation and Scheduling: Many reviewers have highlighted the ease of use of Shoutlet's Shoutbox feature. They find it incredibly easy to create, preview, and schedule posts. The flexibility it offers in terms of post types, scheduling, and targeting fan segments based on various inputs is also highly appreciated.

Efficient Content Distribution for Multiple Brands and Social Channels: Users have commended Shoutlet for its effectiveness in planning and organizing content distribution across multiple brands and social channels. The ability to efficiently post to multiple platforms simultaneously is seen as a significant advantage. Additionally, users like that they can create contests and Facebook tabs in-house without requiring additional development resources.

  1. Limited social media coverage: Some users have expressed frustration with the limited social media coverage provided by Shoutlet, particularly regarding Facebook restrictions that prevent them from tagging other Facebook pages within the Shoutbox. They believe that Shoutlet should work on covering a wider social media landscape.

  2. Usability issues: Several reviewers have mentioned usability issues with certain features of Shoutlet. For example, users have suggested improvements to the Social Contest 'Canvas' functions to enhance participant usability, such as showing notifications in a modal window. Users also desire more robust and integrated reporting capabilities and find that modules like 'Shoutlet Profiles' need improvement in terms of usability.

  3. Lack of integration and development for certain platforms: Some users have noted that while Instagram and Google+ are integrated into Shoutlet, they are not as developed as the APIs for Facebook and Twitter due to API restrictions. Additionally, users hope for future integration with Pinterest but understand that it depends on Pinterest's permission.

Attribute Ratings

Reviews

(1-25 of 25)
Companies can't remove reviews or game the system. Here's why
November 18, 2015

Shoutlet: You'll Pay to Play but Worth the Money!

Meg Ruggieri | TrustRadius Reviewer
Meg Ruggieri
Digital Content Strategist
GrowthWeaver (Marketing and Advertising, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would not recommend if you're doing basic posting and not reporting. It's an expensive platform to use if you aren't utilizing all the components and benefits available. I would ask - how deep you are going on behalf of your clients? Do they have click goals or do they just want a presence on social media?
September 30, 2015

We Shout for Shoutlet

Alissa Calomino | TrustRadius Reviewer
Alissa Calomino
Social Media Strategist
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas (Hospital & Health Care, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I think it would be great for a CPG or Retail company. Companies that are complex in their needs/set up or sell services may want to dig in. The most important part in the process was getting them to understand our needs and processes so they could help us use the tool effectively.
March 18, 2015

Shoutlet: Social Media Management tool that works well, looks great.

Lisa Adams | TrustRadius Reviewer
Lisa Adams
Media Relations Specialist
Dean Health System (Hospital & Health Care, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I think Shoutlet is well suited for businesses with multiple social media platforms and multiple pages/accounts on various platforms. For a company with just one or two pages/accounts Shoutlet can feel almost too big, but for a company with multiple accounts and multiple platforms, Shoutlet makes cross-posting a breeze.
February 04, 2015

Perfect Tool to Manage Multiple Accounts (Killer Customer Service too!)

Christopher Graham | TrustRadius Reviewer
Christopher Graham
Digital Media Specialist
Potawatomi Bingo Casino (Entertainment, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Perfect for one person to use to over see multiple accounts at once. Their Tech Therapy team is amazing. Just pick up the phone and explain the issue to them. They can answer it in a flash, or get back to you very quickly with a solution. Plus, they are able to speak to the customer so they are able to understand the solution, but have the technical knowledge to give an intelligent answer.
November 04, 2014

Shoutlet has everything your business needs to succeed with social media

Adam Hubka | TrustRadius Reviewer
Adam Hubka
Director of Digital Strategy and Design
Paramount Communication Group (Online Media, 11-50 employees)
Score 9 out of 10
Vetted Review
Reseller
Likelihood to Recommend
Shoutlet is a wonderful tool for businesses looking to expand their online marketing efforts with social media. Shoutlet provides a wide array of opportunities to drive engagement, build your following, and develop your brand. While companies with less resources dedicated to social media might not find value in all that Shoutlet offers, they would still find it to be beneficial, user-friendly, and highly adaptable as their business grows.
November 04, 2014

Shoutlet, Robust Platform with Issues

Verified User
Professional in Social Media
Retail Company, 501-1000 employees
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
For scheduling content and reporting on that content, the platform is fantastic. The ability to easily create landing pages is also awesome! For day-to-day management of your social media accounts, you might run into frustration due to buggy, incomplete features. You will most definitely be relying on the native versions of those platforms until those issues are eventually addressed.
November 04, 2014

Shoutlet Excels at Meeting Customer's Requests While Consistently Improving Tool To Exceed Industry Expectations

Verified User
Strategist in Marketing
Human Resources Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think Shoutlet is an excellent tool for any mid-sized to larger company looking to improve their social strategy. While it does have some minor improvements that can be made, it's overall an impressive way to mass post to multiple networks and interact and engage with your followers in the social space. I feel at this time that a smaller company could probably benefit from a lesser in-depth version of this tool at this time.
October 21, 2014

Shoutlet is Social Media Gold

Verified User
Manager in Marketing
Marketing and Advertising Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Shoutlet has potential benefit for everyone, from small start-ups to large organizations. Whether you're just starting out establishing a social media presence or are a seasoned veteran, it just makes sense to run your social media strategy through a tool this comprehensive and that offers as many special features as Shoutlet does.
October 20, 2014

So many social media tools that start with "S" but here's one where the S is for Shoutlet and Services!

Verified User
Manager in Corporate
Insurance Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend

Overview of application - no sales pitch

Customer referral or request to speak to other customers around implementation of product

Ability to speak to implementation specialist, or developer to get into the weeds of the application


August 20, 2014

Shoutlet Love

Cailey Pickett | TrustRadius Reviewer
Cailey Pickett
Social Media Analyst
Colony Brands, Inc. (Marketing and Advertising, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Shoutlet is a versatile tool that can be used for a wide variety of social media solutions. If you are simply looking for a URL shortener, I would recommend looking into the tool a little further and evaluating how else you can simplify your social media and web marketing efforts using Shoutlet.
August 04, 2014

Much praise for Shoutlet

Verified User
Professional in Marketing
Banking Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Shoutlet is appropriate for a team looking for a one-stop shop for managing social media. It's also appropriate for a team that has a big enough budget to afford the tool and has buy in from the executive team. I found it was a great tool for B2C but I am looking for more functionality now that I am working in B2B.
July 22, 2014

Shoutlet - A Great Start to Social Servicing

Emma McCann | TrustRadius Reviewer
Emma McCann
Social Media Specialist
Fanatics, Inc. (Consumer Goods, 1001-5000 employees)
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
All in all Shoutlet has unique benefits, but its fair share of negative aspects. The support received from our contact when we had any questions or concerns was always great. When it comes to Social Customer Service Management, I feel like this system is geared towards the management of smaller accounts being used between a low amount of people. Things start to get somewhat difficult when attempting to have multiple users working with a large number of accounts.


July 21, 2014

SHOUTing from the rooftops - Shoutlet is Tops!

Erika Ferguson | TrustRadius Reviewer
Erika Ferguson
Social Media Specialist
4imprint (Marketing and Advertising, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
We previously purchased Shoutlet through a triangular model. We didn't receive the customer support or tech therapy. When looking to renew, go with the direct Shoutlet model, or find a new tool. We realized having customer support was really important. Going directly through Shoutlet has been wonderful. We get a phone call or email within the hour to address our questions.
June 14, 2014

Shoutlet's platform and team are perfect partners for us.

Dan Geary | TrustRadius Reviewer
Dan Geary
President
Proof Interactive, Inc. (Internet, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Simply put, without the depth and comprehensive set of tools contained within Shoutlet it would have been extremely difficult for a firm of our size to enter this vital area. As a firm devoted to creative design and production, Shoutlet's tools to execute contests and develop applications of use to our clients has been a lifesaver. Additionally, we were able to provide one client in particular real data and very specific conversation examples that led them to completely rethink their target markets for a multi-million dollar night club venue. We learned that they were targeting the absolutely wrong audience. Today, their presence and participation with the right audience has led the night club to become very successful.

Just as important as the constantly evolving set of tools within Shoutlet is the opportunities for constant learning and training provided by the Shoutlet team. New opportunities to learn and become more immersed in the social space are available every day, and our own experience and skill sets with Proof's team has really expanded our ability to be an adviser and partner with our clients' social media programs.

I couldn't be more pleased with Shoutlet as a platform, and the friendly dedicated team of professionals they've assembled. I urge you to meet with them, get to know Shoutlet and take your social media efforts to the next level.

May 14, 2014

Read this if you love lower costs and increased efficiency!

Tiffany Strobel | TrustRadius Reviewer
Tiffany Strobel
Digital & Social Media Manager
Lindt & Sprungli (Consumer Goods, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Shoutlet is great for small and large organizations alike. At Fairmont Hotels I worked with them to implement the platform at an enterprise level to three hotel brands and over 100 properties. Their enterprise support and solution is wonderful.
April 19, 2014

Shoutlet makes us look like a 3x larger company!

Christine Lawrence | TrustRadius Reviewer
Christine Lawrence
Director, Social Media & Research
Jesse's Girl Cosmetics (Cosmetics, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
We probably don't use as many of the features available to us, because again I am just one person. But we've got a great resource in our Account Director at Shoutlet, who is always available to provide examples of great campaigns that other clients have done, and answer some questions about how to make better use of the product!
April 19, 2014

Shoutlet Works for Us, and it WILL Work for You!

Carie Schelfhaudt | TrustRadius Reviewer
Carie Schelfhaudt
Director of Digital Marketing
McDougall & Duval Advertising (Marketing and Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Reseller
Likelihood to Recommend
The only time I haven't recommended Shoutlet was when a particular client needed to monitor any mentions of their bank on social media even through their bank wasn't currently active on social media. For compliance purposes, banks are now required to monitor mentions even if they don't use social media to promote the bank.
April 17, 2014

If social is your business, Shoutlet will make your life easier

Tim Demeter | TrustRadius Reviewer
Tim Demeter
Digital Media Manager
Potawatomi Bingo Casino (Gambling & Casinos, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Excellent social dashboard that makes managing a large number of channels much easier than working with the individual accounts. Probably more power than needed for a small organization but for companies with a wide array of social needs it makes life much easier.Also useful for tracking conversations and identifying key influences.
April 16, 2014

Shoutlet Review – Easy to use and increases efficiency

Kimberly Fletcher | TrustRadius Reviewer
Kimberly Fletcher
E-Business Manager
Klein Tools (Consumer Goods, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I think Shoutlet is a great tool for small social media teams. We don't use this feature, but review and approval workflows would make it easy to manage small teams or multiple departments that use the tool. One of the reasons we selected Shoutlet is that it is very user-friendly. If you have limited resources, including limited design resources, Shoutlet makes it easy to put out professional designs and contests as well. During the selection process, you need to have a clear vision of what your social media goals are and look for a solution that helps you meet those goals. It turns out that Shoutlet's solution best aligned with our social media goals.
April 16, 2014

Shoutlet Rocks

Verified User
Director in Marketing
Real Estate Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Shoutlet has been a great resource to me and my team and its functions allow us to perform our content distribution with ease.
January 13, 2014

Shoutlet Review

Verified User
Account Manager in Social Media
Consumer Goods Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I think Shoutlet is a great tool for a social media team to utilize. The tool may apply best to larger organizations however, I'm not sure after using Shoutlet how I would function in another organization without the tool. It is a good one stop shop for social media management. If looking to purchase the tool I'd look at how frequently your associates would be using the tool. I use it each day so it is of high value to myself and my colleagues. If you are not going to utilizing the tool to its full potential it may not be a good fit for your organization.
January 13, 2014

Shoutlet Review

Kaity Fischer | TrustRadius Reviewer
Kaity Fischer
Assistant Account Executive
Delphi Automotive, PLC (Public Relations and Communications, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I can honestly say I recommend Shoutlet on a regular basis - I think the site is intuitive, easy to use and very straightforward.... simplicity is one of the most difficult things to acheive when looking at so many metrics, but Shoutlet acheives it.
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