TrustRadius Insights
Simplified Paperwork Interaction: Users have found that the Quarterly Updates paperwork interaction in PeopleMatter has been simplified, …
Overview
What is Snagajob?
Snagajob, or Snag (including technology from PeopleMatter acquired June 2016) is a recruiting and job posting marketplace and platform, designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
N/A
Unavailable
What is Snagajob?
Snagajob, or Snag (including technology from PeopleMatter acquired June 2016) is a recruiting and job posting marketplace and platform, designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate performance…
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://www.peoplematter.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
20 people also want pricing
Alternatives Pricing
What is Indeed.com?
Indeed is a job board and job search engine, available globally.
What is JazzHR?
JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Snagajob?
Snagajob Features
Snagajob Screenshots
Snagajob Integrations
- Paylocity
- ADP
- Paychex
- NCR (Aloha)
- Ultimate Software
- PDI
- WorkDay
- SAP
- Lawson
Snagajob Competitors
Snagajob Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | USA |
| Supported Languages | English, Spanish, French (onboarding only) |
Snagajob Downloadables
- https://media.trustradius.com/product-downloadables/0P/tm/ZUIM1AGK23RA.pdf
- https://media.trustradius.com/product-downloadables/ua/Na/2SNSGM2V8TV5.pdf
- https://media.trustradius.com/product-downloadables/YJ/gK/P5M3ME48Q4OS.pdf
- https://media.trustradius.com/product-downloadables/RB/qd/3PKZ1RKZG1ZW.pdf
- https://media.trustradius.com/product-downloadables/X3/la/E4G2EXHWNN83.pdf
- https://media.trustradius.com/product-downloadables/1t/hV/RAJW1DXRC9VR.pdf
Frequently Asked Questions
Snagajob, or Snag (including technology from PeopleMatter acquired June 2016) is a recruiting and job posting marketplace and platform, designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate performance using the Snag / Snagajob platform.
Reviewers rate Support Rating highest, with a score of 4.7.
The most common users of Snagajob are from Mid-sized Companies (51-1,000 employees).
Snagajob Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 65% |
| Enterprises (more than 500 employees) | 15% |
Comparisons
Compare with
Reviews and Ratings
(31)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Simplified Paperwork Interaction: Users have found that the Quarterly Updates paperwork interaction in PeopleMatter has been simplified, making the onboarding process easier and more efficient for multiple reviewers. They appreciate the streamlined process of filling out necessary paperwork, reducing time and effort.
Tailored Hiring Process: Multiple users appreciate the ability to easily find and sort through applicants based on individual store needs in PeopleMatter. This feature allows for a more tailored hiring process according to some reviewers, improving efficiency and ensuring candidates align with specific job requirements.
Efficient Onboarding Tasks: The system in PeopleMatter ensures all onboarding tasks are complete before moving forward with new hires, ensuring a smooth transition as mentioned by several users. This comprehensive approach eliminates potential gaps or oversights in the onboarding process, enhancing productivity from day one.
Limited customization options in reports: Several users have expressed disappointment with the lack of customization options in the reporting feature. They feel that the current options do not meet their expectations and would like to see more flexibility in generating custom reports.
Inadequate functionality in Employee Dashboard and Learn Module: Some users have mentioned that they find the functionality of the Employee Dashboard and Learn Module to be lacking. They believe that these features could be improved to better meet their needs, suggesting a need for enhanced usability and performance.
Difficulty in modifying tests and modules: A number of reviewers have found it inconvenient to recreate tests and modules from scratch when they need to make modifications. They suggest having an option to modify existing tests and modules without starting over, which would save time and effort.
Users have made several recommendations based on their experiences with Snagajob. The most common ones are as follows:
-
Include features for small businesses: Many users feel that Snagajob is not currently suitable for small businesses, but they would recommend it if the platform included features specifically tailored to their needs. They suggest adding functionality that caters to the unique requirements of small businesses.
-
Experiment with different job posts for better results: Users recommend experimenting with different job posts on Snagajob to achieve better outcomes in terms of finding employees. By trying out different approaches and formats in their job postings, users believe they can attract a more suitable pool of candidates.
-
Use Snagajob to find employees at a good price: Reviewers emphasize that Snagajob provides an excellent platform for finding employees at a fair price. They appreciate the affordability of the service and the value it offers in connecting employers with potential candidates efficiently.
Overall, users believe that Snagajob is a useful resource for finding employees, especially for fast-paced roles. They appreciate its easy-to-use interface, helpfulness, and efficiency in tracking applicants. Additionally, users recommend using Snagajob to gather information about companies in their city and checking back frequently for potential employment opportunities.
Attribute Ratings
Reviews
(1-17 of 17)Companies can't remove reviews or game the system. Here's why
October 20, 2022
Snagajob is a first rate choice.
Score 10 out of 10
Vetted Review
Verified User
- User Interface - great to use and navigate.
- Support - easy to get in touch with help and assistance.
- Great feedback from other industries.
- Expansion in areas of industry knowledge.
- More innovative connections with clients.
- Access to data.
February 18, 2020
For Onboarding, Snagajob is your choice.
- Easy to use on-boarding for managers as well as employees.
- They work with you on the integration to your HR system & will try to create custom fields to meet your needs.
- Snag customer support could be faster. I do not like that it is a general email to email your concern & have a response in more than 24 hours.
- Admin should have access to undo terminated employees.
September 05, 2019
Snag your next employee with Snag
- Notifications when applicants apply.
- Ease of the job posting process.
- Ease of making changes to my posting.
- Messaging candidates options are limited. There are pre-written questions if you want to use them, but I cannot change them or figure out how to change them.
- To schedule an interview I only have 140 characters to leave a note to the candidate.
- The "My Team" features are not useful to my company at all.
- There used to be a search candidate function, but it was limited. It has been removed from the site.
May 18, 2019
Hiring is a Snag with Snag
- Storage of hiring documentation.
- Uploading of training documentation and progress meter.
- E-verify and other legal documentation reminders.
- Can have a better User interface.
- More/different levels of personality tests, based on the skills required for a position.
- More user control to hide/view documentation available to users.
March 30, 2018
People Matter Review
- Customer Service is exceptional. They get back to you promptly and are very knowledgable. If they don't know an answer, they will find it.
- Their integration team is amazing. They know all of the right questions to ask, and are easy to deal with.
- Their onboarding system is seamless. They keep your state and federal documents up to date and it's easy to navigate.
- Their reporting is not what it should be. You can't filter on certain reports, and it makes it difficult to get the information you need.
- They have partnered with Reliant for Perform, and the transition between the two was difficult.
July 29, 2016
People Matter is my life saver.
Score 8 out of 10
Vetted Review
Verified User
- Quarterly Updates
- Paperwork interaction from Manager to Employee
- Hiring / Application questions and testing
- I wish the reports had a little more customization. I know they have already improved them since we have been using them but they're just not there yet.
- Links for the Employee's to be able to contact HR or Payroll
- Employee Dashboard having more functionality for them.
July 29, 2016
Why PeopleMatter
Score 10 out of 10
Vetted Review
Verified User
- The assessments in the Hire module allow managers and supervisors to choose from applicants who are suited for our line of work.
- The onboarding process allows our company to avoid costly printing of hiring packets.
- The Learn module allows us to reach all of our associates with the same material at one time, which allows consistency throughout our stores.
- Honestly, it is hard to find anything that needs improvement. Each time we have had an issue, it is resolved quickly. We wished for a better support page, it will be coming soon. We asked for a performance module, we begin BETA testing in a few weeks.
July 28, 2016
PeopleMatter pros and cons
- With so many positions in our restaurant it is nice to be able to send messages about specific positions to specific people as opposed to everyone in the company when certain protocol changes may not pertain to them.
- As a manager/admin I have easy access to all employee info via the PeopleMatter app. All your phone numbers and email addresses are in one place.
- PeopleMatter makes it extremely easy for employees to pick up and give up shifts via the PeopleMatter app.
- The PeopleMatter app should allow all employees to have access to an employee contact list.
- Action items should be able to be opened via the PeopleMatter app.
- Employees should be able to update their own availability as long as they meet the company requirements.
July 28, 2016
PeopleMatter Best in Store
Score 9 out of 10
Vetted Review
Verified User
- PeopleMatter is a very intuitive and easy to use hiring and onboarding solution, with particular strength in serving the retail store environment and the challenges associated with hourly workers.
- PeopleMatter is highly customizable for the store environment. With an easy workflow and custom assessments, store managers have gained time back to focus on driving sales, and higher quality candidates have led to reduced turnover and shrink results.
- The team at PeopleMatter is top notch to work with, from implementation to support.
- PeopleMatter is a leader in store hiring for retail, restaurant and hospitality. The corporate solution is not fully built out, creating the need to modify hourly workflow in the professional hiring space.
- While the system is highly customizable, one workflow has to accommodate all areas of the organization. All locations and functions don't operate the same, so it is a clunky process.
July 26, 2016
Good hiring system!
- PeopleMatter's site very quickly and easily guides users through the workflow created by our team. A hiring manager knows they are complete when all the Onboarding steps have checkmarks.
- PeopleMatter is easily customized. Users can have different employment forms by store, state, or even job role depending on your selections.
- PeopleMatter sends email updates and system pop-ups when they are having processing errors in their system, so you aren't wondering why the site isn't working correctly (with resolution times).
- We have had a few "hiccups" with hiring managers being able to process background checks after an individual has started. Administrators have had no errors. PeopleMatter's helpdesk has been able to resolve the issue or provide a work-around.
July 26, 2016
PeopleMatter - They Really Do Care About People
Score 10 out of 10
Vetted Review
Verified User
- Simplifies the On-boarding process. Easy to find and sort through applicants based on the individual store needs. Ensures all onboarding is complete before moving forward with the new hire.
- Integrations aid us in ensuring data flows through all systems based on our needs. Ensure the data is correct and duplicate entries no longer need to be made.
- Customer service is quick to answer and solve your questions.
- System is simple to use, our restaurant managers love the look and feel of the product.
- The Learn Module could use some attention. Would be nice to have sample courses to use that would be generic to certain business types. Would be nice to be able to modify tests and modules without needing to recreate them. Would like the ability to print test questions and answers for our records.
- Integration seems to be overloaded. Would be nice to have a point person for integrations specifically. All integrations are so different. Would be nice if that individual could keep an eye on our account and be proactive when certain items stop working due to upgrades, etc.
- A better solution for rehires. Be able to know if an applicant has already been in the system to ensure multiple workfiles aren't being used.
July 26, 2016
PeopleMatter user
Score 6 out of 10
Vetted Review
Verified User
- Great Help Desk Support Team
- Scheduling
- Reporting function
- Make more fields available when running reports
- Clean up some of the errors that happen
July 20, 2016
If you're looking for something that does everything -- It's PeopleMatter that's got your back!
Score 10 out of 10
Vetted Review
Verified User
- Onboarding
- Job listings
- Testing services
- Support team
- I wish PeopleMatter had an option to limit the visibility of attachments. The MyDocuments section allows one to upload important documents pertaining to the employee but because we use PeopleMatter like an online employee file... there are just some things the employee does not need to see.
- PeopleMatter has an option to have the employer upload documents they wish new hires to view and sign before their first day (i.e. policies, handbooks, etc.). However, it would be nice to make certain documents available to the job that the document pertains to. For example, there is a delivery driver statement that should be reviewed and signed by delivery drivers but this document shows up for all the other positions too such as for servers, cooks, and bartenders who do not need to read or review this document.
March 16, 2016
PeopleMatter rocks!
Score 9 out of 10
Vetted Review
Verified User
- Makes it easy to see when I-9s are due and to see when any information is outstanding.
- Generates labor dollar numbers as soon as the schedule is entered. It also makes the manager approve a schedule that is outside of the thresholds that they should be in.
- Makes it easy to get a message out to all of our staff.
- Our staff has had some trouble with the schedule feature. They are used to just entering information into a spreadsheet and they say that entering it into PeopleMatter is a little more time consuming.
September 30, 2015
PeopleMatter works!
Score 10 out of 10
Vetted Review
Verified User
- I trust that the PeopleMatter team is current with the federal and state tax, I-9, and e-verify changes. Saving me time and stress.
- In my experience, PeopleMatter consistently addresses the needs of the industries it serves. I feel I am able to voice challenges and to see solutions to help address those challenges in the upgrades.
- By far PeopleMatter's greatest attribute is the talent on the team. The company name described the exceptional service I have experienced as a customer.
- The reporting feature could use some attention. I am currently using a beta version of a reporting function that allows me to customize more reports in Hire and Learn.
- I am new to computer based learning and scorm development so I would love to see some type of training or support in developing courses and being able to test the functionality inside LEARN before launching globally.
- I would love to see performance and time and attendance modules.
July 30, 2015
HR Specialist
Score 8 out of 10
Vetted Review
Verified User
- I love the E-Verify piece that PeopleMatter provides. It is very user friendly and makes me confident things are being done correctly.
- The application process is very easy for both our applicants and our admins.
- We started using PeopleMatter when it had just come online, it had a lot of issues in the past. But they work out the kinks as they go and always take customer feedback very seriously and tweak the system to make it better based on our needs
- PeopleMatter could be better when it comes to recruiting on a corporate and executive level
- The reporting could be a little bit better, they are working on release a new reporting feature so hopefully that will help.
February 18, 2015
PeopleMatter User
Score 9 out of 10
Vetted Review
Verified User
- Application Process
- User Friendly
- Help/Support
- Learn Function
- Hours of help/support