TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/uR/XF/0HHH097O3LJG.PNGSocialbakersSocialBakers Comprehensive Review2018-12-11T23:42:35.573ZWe use SocialBakers to schedule content for our various clients on Facebook, Instagram, Twitter and Pinterest. It is not used for every client within our agency, but rather it's used for those whose contracts include social media within their scope. SocialBakers allows us to not only schedule content seamlessly, but we can also see the analytics after the content is posted. We also use SocialBakers to pull reporting each month to show our clients progress in their social media growth. Additionally, we use SocialBakers to find influencers to activate for various campaigns for our clients. The influencer tool allows us to identify influencers that would be a great fit for our campaign.,Influencer identification includes the ability to select age, location, and interests.
Scheduling allows for agencies to pass along approval process to client.
Scheduling is completely seamless from uploading content to approval to posting.,Community management is consistently glitching or doing something unexpected
Cannot upload gifs or videos into the scheduling tool which is a huge pain
Influencers could be narrowed down better,4,4,SocialBakers has allowed us higher engagement on posts,Sprout Social and HeyOrca,HeyOrca, Sprout Social, IconosquareLaura MartinezSocialbakers is Great, but Expensive!2019-01-01T22:05:53.233ZWe use Socialbakers to have better insights and better statistics about our social networks and our competitors. It’s also very helpful to follow the mentions we have had. The option of reports they give you are truly great and the option to export them really makes your life easier. It is also really easy to use and to get used to it.,Great statistics. The system gives you very detailed statistics of your KPI’s.
Great report system. It’s very easy to use, you can export data and in different formats.
Not hard to use. I would have said it is easy to use, but it is not very easy. It gets easy once you get used it. Sometimes there are so many options that you don’t know where to start.
Very Accurate. The system has a very accurate algorithm or AI system. I’ve compared it with Facebook statistics and there isn’t a significant difference.,The price.
I understand this is a really good and useful software, but the prices are too high for the basic suite. If you want more features you have to pay more and you could end up spending a lot of money.
I have received just one follow up from them since I subscribed. They need to give continuous follow up to their clients.
They need better customer service.
Inform clients about new features and those that are going to disappear in a better way. I understand that the main social networks metric algorithms change and lots of features disappear and new ones appear, but they should let us know which are changing and which are being added.,7,5,Actually this is not a software that can give you exactly an ROI, but obviously, it gives you the metrics of how your campaigns are doing.
It gives you great insight to make decisions based on the statistics. Which is the best “ROI” I think.,Sprout Social,Amazon Simple Email Service, MailChimp, Amazon S3 (Simple Storage Service), HubSpot CRM, Axure RP, Balsamiq, Adobe Illustrator CC, Adobe Photoshop, Google Ads (formerly AdWords), Google Trends, Google Analytics Premium, Google Cloud StorageAlejandro Matheu, MD, MBA, MSc in Digital MarketingSocialBakers Savvy Review2018-12-11T23:44:38.861ZWe use it on a departmental basis, with approval processes extending into our account team. Currently, we use it to schedule and approve social content, monitor social channels, and pull analytics.,Approval Flows
Dashboards
Reporting,Scheduling (only able to autoschedule through Facebook)
LinkedIn Publishing
Instagram Video Publishing
Twitter Impression Data,8,7,Clients love the ease of approvals
Allows multiple team members to access accounts appropriately
Improves time management with social engagement,Sprout Social and HeyOrcaAshley ParksReports to impress2018-12-17T15:41:35.446ZI used Socialbakers for reports for special clients. I like the different kinds of reports for a month, as it gives me different options to analyze the data. I like the software, but we handle a small amount of Facebook fan pages for our clients, and they don`t have a package offer that can be very useful for us, with special pricing for more than 5 accounts.,Demographics, the users and ages
Variation of days our customer is reading the content on the page
Variety of reports,Small business Packages in pricing
Programming Instagram,9,1,reports
data provided
uses with other social media, like Instagram,,AgoraPulsePili MejiaSocialbakers - A tool you need but can't customise or afford2018-12-01T18:19:33.509ZSocialbakers Suite is being used by our Social Marketing team for analysis purposes. We had trouble with getting a good and automatic overview of our social media efforts. We went with weekly/monthly reports that combined data from our social media(Facebook, Linkedin, Twitter, Instagram and our own content marketing blog) sources. The report was compiled by hand and it took about 2 hours for each weekly report. We tried to automate the process by getting the data straight from social media platform APIs but that didn't work out because they are with quite limited use.
Socialbakers enabled us to combine data from Google Analytics, Facebook and Instagram (we chose not to monitor Twitter) and display it on dashboards which were easy to use for our social marketing team.,Dashboards
Comparsions
Influencer research
Drilling down into Social Media Analytics,Dashboard widgets are not flexible - you cannot create a custom widget.
Some basic functionality is behind a (huge)paywall - for example, API connection to get the data from Socialbakers to your own data storage.
Their pricing is rigid. Same pricing for big markets (Western Europe) and small markets (Eastern Europe). Even though the budgets and markets are way different.
Got a vibe of arrogance from customer support when asking for custom widgets and custom plan for extra modules. I'm not going to pay 2000€ a month for target group insights when my potential customer base is ~1 million people.,6,7,We have a more automatic overview of our social media analytics. It saves us 2h weekly.
It helps us to identify posts that need boosting,Hootsuite Enterprise and Sprout Social,Facebook for Business, Google Analytics PremiumVerified User
Unspecified
Socialbakers Suite
49 Ratings
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