Name: Sociota (discontinued)
Author: Discontinued Products

Communications Outsourcing

Customer Identity and Access Management (CIAM)

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Changelog

Java Technologies

Kubernetes Monitoring

Service Mesh

Development

K-12 Online Learning

Education

Business Intelligence (BI)

Collaboration

Diagramming

Project Portfolio Management

Smart Spaces

VoIP

Enterprise

Accounting

Corporate Performance Management (CPM)

Payment Hubs

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Bot Mitigation

Cloud Brokers

Cloud Storage

Data Masking

Desktop Management

Ethernet Switches

Fraud Detection

HTML Editors

IT Asset Management

IT Operations Analytics

Integration Platform as a Service (iPaaS)

Machine Learning

Network Performance Monitoring

Object Storage

Routers

SIP Trunking

Technology Business Management

Threat Hunting

Vector Databases

VoIP Monitoring

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Content Management

Email Management

Email Marketing

Marketing Automation

Social Login

Social Media Management

Survey & Forms Building

URL Shorteners

Web Analytics

Marketing

Project Management

Professional Services

Cross-Border eCommerce

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Auto Repair

Building Information Modeling (BIM)

Emergency Notification

HIPAA Compliance

PCB Design

Public Sector Software

Retail Analytics

Scholarship Management

Vertical-Specific

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Sociota was a social media management solution with features such as scheduled posts, social media monitoring, customer engagement via the dashboard, available as an integration for Twitter, Facebook, LinkedIn, and Google+. It is discontinued, and the company is no longer operating.

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Sociota (discontinued)

Social media management platforms act as the command center for your brand's digital presence. They unify content orchestration, multi-channel publishing, and audience engagement at scale. By leveraging deep analytics and listening tools, modern suites provide the insights needed to refine your strategy and prove business value. Find the right platform to amplify your message and maximize your social ROI.

Discontinued Products

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

Boolean keyword searches

Users can build complex keyword searches to surface and analyze the right set of social media conversations.

Filtering out noise/spam

Users can filter out irrelevant search results through excluded keyword terms and other measures.

Sentiment analysis

The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.

Broad channel coverage

The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.

Publishing

Scheduling posts to various social media channels and profiles from one interface.

Content planning and scheduling

Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

Audience targeting

Users can target posts to audience members based on geolocation and other demographics.

Content optimization

The tool can suggest content, as well as the best days and times for content publication and customer engagement.

Workflow management

Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

Automated routing and prioritization

Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.

Customer interaction histories

Users can view the entire customer conversation history when responding to a mention.

Bulk actions

Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

Using the software to increase customer engagement and grow customer base via social media channels.

Lead generation

Users can discover and engage with new prospects, based on certain parameters.

Content marketing

Users can discover content from social media conversations and leverage it in marketing materials.

Paid media management

Users can manage and optimize paid social media posts across different channels.

Campaigns and promotions

Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

Twitter

The software allows users to monitor, publish and respond via Twitter.

Facebook

The software allows users to monitor, publish and respond via Facebook.

LinkedIn

The software allows users to monitor, publish and respond via LinkedIn, including Groups.

Google+

The software allows users to monitor, publish and respond via Google+.

Instagram

The software allows users to monitor, publish and respond via Instagram.

Pinterest

The software allows users to monitor, publish and respond via Pinterest.

YouTube

The software allows users to monitor, publish and respond via YouTube.

Reporting/analytics

Campaign success analytics

Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.

Real-time tracking

The tool tracks mentions and comments in real-time.

Competitor analysis

Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.

Account management

Users can manage access to multiple social media accounts.

Role-based user permissions & privileges

Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

Mobile access

Users can effectively use the software through a mobile or tablet device.

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Sociota (discontinued)

Overview

What is Sociota (discontinued)?