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Spanning Backup

Score9.8 out of 10

30 Reviews and Ratings

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What is Spanning Backup?

Spanning, a Kaseya company, is a provider of backup and recovery for SaaS applications including G Suite, Salesforce and Office 365.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Spanning Backup has to offer, as determined by TrustRadius' reviewers.
Based on 30 ratings of Spanning Backup's features
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Top Performing Features

  • Encryption

    Data encryption to ensure that data is safe while being backed-up

    Category average: 8.6

  • Malware protection

    Data is protected in the event of a malware attack

    Category average: 8

  • SaaS Product Integration

    Integration with and backup capabilities for one or more SaaS products

    Category average: 8.9

Areas for Improvement

  • Retention options

    Provision of best-practice and customizable retention policies with reporting

    Category average: 8.7

  • Operational reporting and analytics

    The product provides insights and analytics to help keep data secure

    Category average: 7.8

  • Management dashboard

    Web-based dashboard allowing configuration and monitoring of all backups

    Category average: 8.4

Reviews

What users are saying about Spanning Backup.
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Spanning was as easy as 1-2-3 .....

Incentivized
Tim RobertsView profile
IT Director in Information Technology at St Anne Institute (201-500 employees employees)

Use Cases and Deployment Scope

We moved from a 3rd party solution 365 backup solution provided by an MSP, but had no insight, no reporting etc and wanted to 'bring it back under company control' vs the MSP. We saw the option for Spanning at a conference and within a couple of weeks afterwards, we migrated from the 3rd party over to Spanning and never looked back. Integrated with a couple of clicks basically and just needed to set up an AD group and assign the users and we were all set!

Pros

  • Backup
  • OneDrive
  • Exchange
  • SharePoint
  • Azure

Cons

  • Sometimes when you remove a user from a group, the licenses stays active

Return on Investment

  • We saved money moving to it, ROI was instantaneous
  • We have visibility where we didn't prior
  • We can change licensing as needed.

Usability

Alternatives Considered

Datto SaaS Protection

Spanning Backup for G Suite for Peace of Mind

Incentivized
Landon Allen
Director of Information Technology in Information Technology at Spencer Community School District (201-500 employees employees)

Use Cases and Deployment Scope

Spanning Backup for G Suite is being used across the district to backup our business office and teachers Google Drives so that if something were to happen and someone accidentally deleted a Google Doc and now with the 30-day auto trash deletion we would still be able to recover those files using Spanning Backup for G Suite.

Pros

  • Easy interface to navigate
  • Quick restoration of files
  • Easy administration/ adding new accounts.

Cons

  • Better support/phone support
  • The ability to checkmark JUST a single OU and then any new members in just THAT OU would be automatically backed up. Currently, you can just auto add new members but not per OU.

Most Important Features

  • Backup of critical data
  • Ease of use by all technicians
  • Peace of mind

Return on Investment

  • It's hard to measure this but the first time an item needed to be restored I thought to myself...this was worth it already. Some files in Google are a combination of years of work and losing those files would be painful.
  • Part of our Disaster Recovery Plan

Alternatives Considered

Unitrends Data Center Backup and Recovery

Other Software Used

Smoothwall UTM, KnowBe4 Security Awareness Training, GoGuardian Admin

Spanning Backup is the best backup software I have used

Incentivized
William ReeseView profile
CIO in Information Technology at United Way of Buffalo & Erie County (51-200 employees employees)

Use Cases and Deployment Scope

Spanning is used across our entire organization of approximately 80 active users. Every active user mailbox, as well as Google Drive storage contents, are backed up with Spanning. All files types including Google Docs, Sheets, Slides and Forms as well as Microsoft and Adobe file types are backed up perpetually and available for restoration.

Pros

  • Perpetual email and file backups.
  • No limits on backup volume, capacity or file types.
  • Excellent Management Console for Administrative users.
  • End-user access available for self-management.
  • Easy to enable and disable various accounts for backup.
  • Easy to restore emails and files from one account to another.

Cons

  • Administrative users can backup multiple accounts at one time, but can only restore one account at a time.
  • Management console navigation opens additional tabs, but I believe they are working to improve that.
  • It would be nice to be able to delete emails and files from user accounts from within Spanning instead of having to login to Google as the user.
  • Google Forms meta-data is not able to be restored to other accounts.

Return on Investment

  • Nonprofit friendly pricing.
  • Scales easily to add more accounts.
  • No hardware to maintain.

Alternatives Considered

Veritas Backup Exec and Barracuda Backup

Other Software Used

Cisco Umbrella, Webroot SecureAnywhere, Cvent Event Management, Groove, Zix

Spanning is an Excellent Salesforce Backup Solution

JP GeyganView profile
Vice President in Research & Development at Global Value Investment Corp. (1-10 employees employees)

Pros

  • Easy to install and use.
  • Integrates well with Salesforce and can be accessed from within Salesforce.
  • Specific changes to records or metadata can easily be identified and restored.

Cons

  • Thus far, Spanning has completely fulfilled all of our backup needs, and we are completely satisfied.
  • While we haven't needed technical support yet, we were told that this is conducted via email rather than via phone.

Return on Investment

  • We've not measured ROI, but the cost of Spanning is exceptionally reasonable.

Other Software Used

FactSet

Reliable cost effective backup solution for Office 365 tenants

Incentivized
Verified User
Director in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

I use Spanning backup as a solution to do off-site backups of all my Office 365 user mailboxes. The admin portal makes it easy to do backups or restores. It only took less than five minutes to schedule the backup sync of my Office 365 tenant.

Pros

  • Offsite backups
  • Reliable
  • Affordable
  • Easy to manage

Cons

  • It would be nice to have the ability to restore multiple emails using a date range
  • Add an option to backup Microsoft Teams
  • Add an option to backup 3rd party cloud apps already connected to my Office 365 tenant.

Most Important Features

  • Reliable backups for users mailboxes
  • Non-profit pricing

Return on Investment

  • Cost effective solution it will not break the bank to implement

Other Software Used

Dropbox Business, TeamViewer, Microsoft Teams, Microsoft Defender for Endpoint (formerly Microsoft Defender ATP), Microsoft Endpoint Manager (Microsoft Intune + SCCM), Amazon Lightsail

Usability