Overview
What is SpaSoft?
Springer-Miller Systems in Vermont offers SpaSoft, a spa management software which supports resource scheduling and management, as well as club member management, and also revenue management and reporting.
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
Product Demos
SpaSoft Group Bookings and Central Reservations
Product Details
- About
- Tech Details
What is SpaSoft?
SpaSoft Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
SpaSoft has been used for over 9 years to manage spas and offer customers an excellent experience. Users love its flexibility and functionality, which makes it easy to use, follow, and train employees on. The software also enables users to keep records of the services that guests had while they were at the spa. This is great for tracking things, finding needed invoices, and verifying services or products received.
Apart from guest management, SpaSoft offers many reports about profits, performance, and resource utilization. This helps managers make data-driven decisions that improve business performance. Furthermore, the software is intuitive and simple to use with a clean interface for data warehouse access to centralize the spa reservations system. Customers laud the customer service provided by the SpaSoft team as second to none.
Although challenges arise with inventory and POs interfacing and credit card services and reporting are not intuitive, SpaSoft offers an efficient way of managing spas operations. However, users experience difficulties when dealing with Portuguese laws as the software isn't suitable for that purpose. Despite it being expensive, SpaSoft continues to provide solutions to business problems in the spa industry- offering a booking system that is dependable and does what it claims.
User-Friendly Interface: The interface of SpaSoft is intuitive and easy to navigate, according to numerous reviewers. Users found it simple to book appointments and sell products in addition to spa services through the software.
Thorough Reporting Features: Many reviewers praised the reporting features of SpaSoft as thorough, accurate, and user-friendly. This helps with accounting, forecasting, and night audit for businesses that use this software.
Effective Booking Procedures: According to several users, SpaSoft provides intuitive, interactive, and simple booking procedures. This makes it easier for staff members to handle client schedules efficiently.
Outdated Interface: Many users have expressed dissatisfaction with the interface of SpaSoft, stating that it is cumbersome and outdated. Users have found the software to be aesthetically displeasing and slow in a busy spa.
Update Process: Some users have faced inconvenience due to the update process of SpaSoft not being smooth. They felt that SpringMiller should have verified the update conditions before payment.
Reports Engine: Several users are unhappy with the new reports engine introduced in SpaSoft, as it broke many features and made it difficult for them to drill down into business lines. The new reports were found laborious and lacking in prior usability by some users.