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Spiff

Spiff

Overview

What is Spiff?

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs…

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Recent Reviews

Spiff's UX/UI

10 out of 10
September 08, 2023
Incentivized
Amazing -- all employees can see payouts in a really user friendly UX/UI. You are able to track you payouts every month with a chart and …
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Spiff Review

9 out of 10
August 30, 2023
Incentivized
We use Spiff to automate commissions and at the same time provide visibility to the users of their commission calculation. The product …
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Wonderful tool

8 out of 10
August 24, 2023
Incentivized
Sales performance calculation is being measured through Spiff. Sales people with the help of this platform can keep a tab on their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 8 features
  • Sales compensation plan creation (149)
    9.3
    93%
  • Sales compensation dashboards & forecasting (171)
    9.2
    92%
  • Sales compensation process automation (176)
    8.8
    88%
  • Complex sales crediting (135)
    8.8
    88%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is Spiff?

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://spiff.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Sales ICM

Features around incentive compensation management for sales

8.9
Avg 7.7
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Product Details

What is Spiff?

Spiff is a class of commission software that combines the familiarity and ease-of-use of a spreadsheet with automation at scale- to enable finance and sales operations teams to self-manage complex incentive compensation plans. Spiff is designed to facilitate trust across organizations, motivate sales teams, increase visibility into performance and earnings, and ultimately, drive top line growth. The platform's UI, in-depth reporting capabilities, and integrations are features that support enterprise organizations.

Spiff Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Additional Features

  • Supported: Live calculations and real-time updates
  • Supported: Plan Document Management
  • Supported: Approval Workflows
  • Supported: Integrations to Automate Commission Related Data Fueling into Spiff's Commission Engine
  • Supported: System Activity Log to Capture all Changes to Plans and Datasets for Easy Auditing

Spiff Screenshots

Screenshot of Real-time commission statements.Screenshot of Customized plans in Spiff's Designer tool.Screenshot of Commission-related data fueling into Spiff’s Commission Engine.Screenshot of The Spiff experience within Salesforce.Screenshot of Multi-step approval workflows to expedite statements getting approved and finalized for payroll.

Spiff Videos

Automating Commissions and Motivating Sales with Spiff
Weave's Growth Story
Announcement Video

Spiff Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs and ERP systems.

Xactly Incent, CaptivateIQ, and Performio are common alternatives for Spiff.

Reviewers rate Sales compensation plan creation highest, with a score of 9.3.

The most common users of Spiff are from Mid-sized Companies (51-1,000 employees).

Spiff Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)55%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(437)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Deepak Kushwaha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spiff is used by my organization to disburse the sales incentive earned. Earlier the organization was facing challenges as the earlier software couldn't be customized to the sales model my org had in place. Spiff is easily accustomed to our requirements and has made the payroll department's job much easier. Not just that, 3very sales rep is now able to track their earning by simply logging into their profile and monitoring their incentives. Huge difference!!
  • It can be integrated with SalesForce very easily.
  • The opportunities with their incentive values can be monitored on Spiff very easily.
  • Every user has the right to check his or her earning. Historical data can also be checked.
  • A currency converter feature can be included. Since my incentive is calculated in USD but disbursed in INR, it would be more helpful for me to know the conversion rate used.
  • Data export in CSV feature should be included
  • In case of any discrepancy, contact to payroll team feature should be included.
I have already explained how this is helping my org and its employees currently. Transitioning from an earlier model to Spiff this year has been nothing but a blessing.
Sales ICM (8)
57.5%
5.8
Sales compensation plan creation
100%
10.0
Complex sales crediting
N/A
N/A
Sales compensation process automation
100%
10.0
Incentive auditing/regulation compliance
N/A
N/A
Sales compensation dashboards & forecasting
80%
8.0
Incentive modeling
90%
9.0
Agile incentive strategy
N/A
N/A
ICM mobile visibility
90%
9.0
  • Time gap in disbursing incentives as compared to earlier has reduced.
  • Reps are able to monitor their incentives without the complex SIP calculation, their transparency has increased.
  • Since it integrates well with SalesForce, no need to manage incentive apps separately. You can view this opp by opp in the Spiff account.
It has helped me understand my commission earning so easily that I would recommend it to every org I switch to in the future.
Spiff shows every data in not just tabular form but also through graphics and charts. You can get a glance at your performance and commission earning on the dashboard itself and if you want to deep dive, you can always scroll to tabular data. I can with all assertiveness and trust view my data and it gives me a kick to perform harder.
None. It was calculated manually by the management and it was mostly non-transparent.
500
Our Go To Market team uses Spiff to showcase clear and transparent sales commission earned by respective teams across globe.
1
We have only one co-ordinator who takes up all the queries pertaining to Spiff and gets it resolved.
  • Sales commission
  • Linked with Salesforce
  • Transparency among sales reps
  • Earlier the calculations were done manually, Spiff has cut the chaos to almost zero
  • Reps can check their incentive on real time basis
  • Sales incentives are linked with incentive plan and Salesforce
  • No comments
Clarity and transparency provided by Spiff is very high. People stay in an organisation when they see the transparency in such things.
Not Sure
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Well, scalability, user interface and transparency are the three pillars on which I would base my evaluation and selection process.
  • Implemented in-house
  • Not sure
No
  • No Training
Yes. Every thing is straight forward and self explanatory.
Never reached out to support
I have not purchase this, it is provided to us from our organization.
No
I have reached out to my spiff administrator using the support service and my issue was resolved promptly.
  • Integration with SFDC
  • Commission calculation
  • Yearly incentive report downloads
  • Order closures
  • None that I have come across as such
No
It caters to my entire organization at global level.
Since it gets updated on real time basis, there is hardly any lag or availability issue here.
Spiff is super easy, user friendly and simple to use tool. Pages load quickly and reports get download easily.
  • SFDC
It pulls data from SFDC and updates them within 24 hours. Integration is also smooth and easy to use.
  • Not yet
  • Single Signon
None
Not sure
None
  • Not sure
  • Not sure
No
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Track my commission. We sell commercial HVAC/R equipment. Due to supply line interruptions, it is difficult to keep up with your daily/weekly/monthly sales and bonus. We use this software to help manage that task. It is difficult to track your pay and work your clients at the same time.
  • Graphics
  • Date
  • Availability
  • Design
  • Ease of use
  • Needs to update numerous times throughout the day. Only updates once daily.
  • Need more data
  • Main issue is no live tracking of your sales numbers.
This comes in handy on residential sales as those are generally "right now" situations vs commercial which are project-based. It is difficult to keep up with your numbers due to being pulled in 100 directions at a time. Where it does not work is in the fast sale transactions, I can do $100k in sales in a day, but the software does not update until the following morning so that afternoon, I have no real idea of how the daily sales are impacting my bonus.
Sales ICM (6)
43.33333333333333%
4.3
Sales compensation plan creation
30%
3.0
Complex sales crediting
40%
4.0
Sales compensation process automation
60%
6.0
Incentive auditing/regulation compliance
20%
2.0
Sales compensation dashboards & forecasting
40%
4.0
Incentive modeling
70%
7.0
  • Increased commission payout
  • Better tracking
  • Forecasting
  • Has helped my mental health to see early on that I am on track or ahead of where I need to be to hit my quarterly numbers
I gave it a 7, it needs to update more often during the day which is my main complaint. For those of us in high volume sales, I can pull in $100k in HVAC equipment in an afternoon. Yet, I really do not know where I land in getting my bonus due to it only updates the next morning.
I can plan purchases better as see I see what I am earning. It greatly helps my mental health to see what I am doing on a daily basis in relation to my bonus. It takes the guesswork out of my sales numbers every day and thus I can plan way ahead for things.
We have no experience w/other vendors. I am very happy with Spiff except the live tracking. That is is by far what is needed, I like to keep track of things by the minute, you only update once in the morning.
3000
I believe only certain sales departments use it. We signed up for it a year or so ago and nobody really talks about it oddly. I only know myself and one other person that uses it daily. I was not involved in the implementation of this program so I am not aware of other users. I belive all the ISR teams use it now.
1
Not sure, I know we have one person that I can reach out to, but the few times I have asked questions, like using the app on Mobile, she had no clue.
  • Track bonus
  • Track commissions
  • Track daily/yearly sales
  • Keep myself on track thru the Qtr
  • None that I know off, I just check it in the mornings
  • Push it out to more sales groups
I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well.
Not Sure
  • Other
Not involved in the purchase process
Not involved
  • Don't know
Not involved
  • No Training
Yes, it is well with the range of learning for any office/data tyep worker
Never reach out for support
Not involved in purchasing
  • The initial load page, it has all the numbers I need and for the test for the Qtr's
  • No
Yes, but I don't use it
It seems simple to use and easy to train on so more clients can use it
We have never had it go down.
It loads quickly and is always available
Score 10 out of 10
Vetted Review
Verified User
Spiff is a great software tool for tracking quota especially for salespeople to use as they try to track their performance. It helps us to ensure we reach our targets and keep track on a weekly basis of our goals. Spiff is a very straightforward app.
  • Tracking Quota Monthly/Annual
  • Never face any bugs
  • Great UI that is intuitive
  • Frankly there are none in my opinion. Maybe a bit more visualization
I love Spiff and find it incredibly helpful to track my quota and really drill down into particular metrics. Understanding my performance and the associated commission helps me do my job better by improving my organization skills and knowing where to allocate my efforts. I can see my commission structure per period and visualize where I stand. The reporting is not incredibly advanced, but it does give a really good birds-eye view of your metrics, like total comp, compensation trends, monthly attainment, etc. It's also great because it's in real time, so as a rep I can see pending invoices to determine which accounts I need to go after. It is super intuitive and easy to use. I've never encountered any bugs.
Sales ICM (8)
100%
10.0
Sales compensation plan creation
100%
10.0
Complex sales crediting
100%
10.0
Sales compensation process automation
100%
10.0
Incentive auditing/regulation compliance
100%
10.0
Sales compensation dashboards & forecasting
100%
10.0
Incentive modeling
100%
10.0
Agile incentive strategy
100%
10.0
ICM mobile visibility
100%
10.0
  • Increased transparency into compensation calculations
  • Improved sales rep productivity
  • Reduce burden on admins by automating commission plans
Spiff is straightforward and easy to use. I don't see how any user could possibly get confused or tripped up. The user interface is both intuitive and elegant. Even someone without any technical skills whatsoever would be able to easily navigate the platform.
Increased visibility leads to more trust between management and salespeople so everyone is on the same page and expectations versus performance are aligned. I think it's great that the software is automated as well.
I have not used software like Spiff before. Being new to tech sales, it can be really easy to get lost in different accounts and numbers and lose track of performance. Spiff helps keep salespeople understanding how their efforts are aligning with their compensation.
200
Sales - enterprise account executives, commercial account executive new logo, commercial account executive commercial expansion, SMB AES new logo & expansion.
  • Eliminate manual processes and complex legacy systems
  • Connect CRM & payroll to create single source of truth for commission
  • Ensure accuracy and compliance with robust reporting capabilities
  • Use their HR solutions to streamline compensation workflows and ensure people get paid accurately and on time
It's not up to me but I would be really dissapointed to see it go. I would like to continue to use Spiff as a salesperson
  • Implemented in-house
  • No Training
Spliff is super straightforward and easy to use. It does not require any training whatsoever
I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
Not that I am aware of.
No
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