October 03, 2019
Score 1 out of 10
Read page V's full review
- Multiple users per account. This platform doesn't take delegation into consideration. If you want to have access to the data, then you need to purchase licenses for yourself and for the team members that need to be pulling the reports or doing the work. This software was very cumbersome to use in that respect.
- Pulling reports. Because of the limited number of users and profiles alotted per levels of membership - if you have access to more than 10 accounts/pages/profiles, you'll have to delete profiles individually and reattach them to provide reporting or pay for a large software bill just to leave them attached (doesn't work with social media management).
- Publishing. After testing multiple media types, we found that Sprout Social would contort or truncate certain types of media. This resulted in us having to use Facebook as a native platform to post. We ended up only using it for reporting.