Stripe

Stripe

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.8 out of 100
Top Rated
Stripe

Overview

Recent Reviews

Stipe is well worth a look.

9 out of 10
May 03, 2022
We use Stripe to process payments through their integration on our site. We also use it for invoicing when it comes to other forms of …
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Useful Product

8 out of 10
March 25, 2022
Stripe makes it easy to handle credit card sales. We use it to manage revenue and credit card processing from multiple product revenue …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Customer Support 2021
TrustRadius Best of Award, Best Of Feature Set 2021

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Sigma

$0.02

Cloud
per charge

Radar

$0.05

Cloud
per screened transaction

Issuing

$0.10

Cloud
per virtual card

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Stripe?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.

Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.

Stripe Video

The opportunity ahead (and at Stripe)

Stripe Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Reviews and Ratings

 (226)

Ratings

Reviews

(1-25 of 83)
Companies can't remove reviews or game the system. Here's why
Bobby Greenawalt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Subscriptions through Stripe are easy to begin, enter, and then set and forget. It helps guarantee you get your monthly payments without constantly setting reminders to process manually.
  • Invoicing directly from the website is surprisingly easy, comes with several options, and customers know Stripe and know it's safe.
  • The number of integrations that Stripe has is endless. I can always count on Stripe being an option, so their integrations and API settings are incredible.
  • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
  • The ability to be able to offer discounted rates at a smaller threshold would be nice.
March 25, 2022

Useful Product

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It processes payments well.
  • It is easy to set up.
  • It has a flat fee.
  • Reporting is confusing.
  • Reconciling issues to Chargify could be better.
  • The user interface is lacking.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Process payments
  • Deposits money in a short amount of time (normally 2-3 business days)
  • Sends notifications when a payment has been made
  • The dashboard could be more intuitive
  • Creating reports can be clunky
  • Sorting transactions or having a search feature for transactions
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • The user interface is very straightforward and easy to navigate
  • Credit card refunds are fairly painless to process
  • The customer support team is typically responsive and helpful
  • Upgrading some functionalities from manual to automatic can be time consuming
  • Can be difficult to recover forgotten passwords
  • Implementing Stripe with our new ERP has taken longer than anticipated
Rod Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Processes cards quickly and efficiently with lots of metadata for backup
  • Offers detailed reporting for both Accounting and Marketing
  • Has great communication about how much and when payments to our account occur
  • Payouts could happen faster
  • Invoicing information could be more precise
Josh Collier, Website Designer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Integrates with Woocommerce
  • Communicates with woocommerce for refunds and taxes and other things
  • Allows you to see where payments may be getting hung up in the processing.
  • I had an issue with a few little things on stripe and felt the customer service was a little short with me didn't really want to find a solution.
March 23, 2022

Happy with Stripe!

Meredith Brough | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • They are reliable. I can count on everything going smoothly with transactions.
  • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
  • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
  • I have found some things can be confusing to understand or use on the customer portal screen
Alyssa Kuhn | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Easy to use platform.
  • Stores cards to easily use again for return charges.
  • Notifies you of sales.
  • Allows for multiple payment types- invoices, recurring, online sales.
  • Delayed payouts.
  • Fees are a little higher than some other platforms.
  • If a recurring payment fails- they don’t notify me.
March 22, 2022

Stripe it!

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Standardize payment flows.
  • Integrate with other components.
  • Automate processes.
  • Ability to troubleshoot issues.
  • Notification detailed issues.
  • Support to startups in a co-risk model.
Angel RIBO - The CEO Confidant | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Customer Support
  • Integration with websites
  • Keep all aps informed in different devices and platforms
  • The % that they keep per transaction could be lower
  • They make you wait for a month to get your money