TrustRadius Insights
Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users …
Starting at $0.02 per charge
View PricingOverview
What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an…
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Pricing
Sigma
$0.02
Cloud
per charge
Radar
$0.05
Cloud
per screened transaction
Issuing
$0.10
Cloud
per virtual card
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Stripe Payments Video
The opportunity ahead (and at Stripe)
Stripe Payments Competitors
Stripe Payments Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(317)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users have found Stripe to be an invaluable tool for their businesses, whether it's processing payments for events, e-commerce transactions, or professional services. With its seamless and user-friendly interface, Stripe ensures a smooth checkout experience without redirects or pop-ups on both desktop and mobile devices. It offers flexibility in handling one-time purchases, recurring billing, and subscription-based revenue, allowing startups and small businesses to effectively manage their financial operations. Moreover, Stripe's integration capabilities with popular platforms like Shopify, ClickFunnels, and WordPress make it a popular choice among businesses looking for an easy-to-use payment gateway. Users also appreciate Stripe's ability to handle various types of credit card payments while efficiently detecting fraudulent charges. Additionally, organizations in the non-profit sector rely on Stripe for streamlining donations and program fees. With its reliable performance, low fees, and integration with accounting systems like Salesforce, Stripe has become the preferred payment processor for businesses both nationally and internationally.
Transparent Pricing: Several users have praised Stripe's flat fee structure, finding it simple and transparent. They appreciate the ease of understanding and calculating transaction fees, which helps them effectively manage their costs.
Intuitive User Interface: Many reviewers have commended Stripe for its well-designed and intuitive user interface. They find it easy to navigate and use, allowing them to complete tasks quickly and efficiently.
Excellent Customer Support: Numerous users have expressed satisfaction with Stripe's customer support. They feel supported and valued as customers when seeking assistance, contributing to their overall positive experience with the software.
Outdated User Interface: Several users have expressed dissatisfaction with Stripe's user interface, stating that it is not modern and user-friendly. They feel that the interface could be more simplified and streamlined for easier navigation and task completion.
Slow Search Functionality: Many reviewers have mentioned that searching for information within Stripe is slow and frustrating, particularly when looking up customer details. This issue hampers their ability to efficiently retrieve the information they need.
Clunky Navigation: A significant number of users find the navigation of Stripe's features to be clunky and time-consuming. They mention that there are many different ways to track information and accomplish tasks, which adds complexity to their workflow.
Attribute Ratings
Reviews
(1-25 of 80)Companies can't remove reviews or game the system. Here's why
December 08, 2022
BEWARE OF STRIPE!
Score 1 out of 10
Vetted Review
Verified User
- Took money out of our bank account
- hung up on us
- acted very shady
- customer service
- acting professional
- resolving issues
- communication
December 02, 2022
Not what they promise, poor successful transaction rate.
Score 5 out of 10
Vetted Review
Verified User
- good exchange rate
- prompt customer service though without a resolution
- willingness to resolve the customers issue
- lower payout time to sellers
- bad rates even though my business is scaling up
September 30, 2022
Stripe Review
Score 1 out of 10
Vetted Review
Verified User
August 29, 2022
Take credit card payments online instantly
- Process credit card payments
- Integrates with Xero accounting software
- Low transaction fees
- Quick transfer of funds to bank accounts with email notification
- Could improve the UI
Score 1 out of 10
Vetted Review
Verified User
- Stressing me out so I can't sleep.
- Freezing money for no reason.
- Discriminating black business owners.
- Being fair towards the customers
- Stripe is easy to use (Enter CC information).
- Stripe is easy to integrate with most websites.
- Stripe works with businesses to offer the best rates.
- Could offer some better processing rates.
- Most compatible updates on website modules.
- Check up on client success.
May 03, 2022
Stipe is well worth a look.
- Invoicing
- Payment processing.
- Reporting.
- Ways to input data from payments made outside of stripe.
- Cleaner reporting data.
- More accurate churn data.
April 27, 2022
Stripe is in a league of its own in Payment Processing
- Subscriptions through Stripe are easy to begin, enter, and then set and forget. It helps guarantee you get your monthly payments without constantly setting reminders to process manually.
- Invoicing directly from the website is surprisingly easy, comes with several options, and customers know Stripe and know it's safe.
- The number of integrations that Stripe has is endless. I can always count on Stripe being an option, so their integrations and API settings are incredible.
- The ability to be able to offer discounted rates at a smaller threshold would be nice.
April 04, 2022
Great Payment Processor for Small Business
- Easy account set up
- Quick payment processing
- Secure payment method
- The error messages are unclear
- Customer service
- Reconciliation with accounting software
March 25, 2022
Easiest to Use Payment Processor
- Payment processing
- Reports
- Website interface
- None
March 25, 2022
Useful Product
- It processes payments well.
- It is easy to set up.
- It has a flat fee.
- Reporting is confusing.
- Reconciling issues to Chargify could be better.
- The user interface is lacking.
March 24, 2022
Our go-to payment service provider
- Integrates easily with off-the-shelf systems like WordPress
- Provides a reliable and robust API
- Is thoroughly and clearly documented
- I can’t think of anything just now
March 23, 2022
Easy integration and behind-the-scenes functionality
- Payment Processing
- Security
- Flexibility
- Customization
- API access
- Customer service accessibility options
March 23, 2022
Stripe - Saves Time and Works With Our Other Software
- Process payments
- Deposits money in a short amount of time (normally 2-3 business days)
- Sends notifications when a payment has been made
- The dashboard could be more intuitive
- Creating reports can be clunky
- Sorting transactions or having a search feature for transactions
- The user interface is very straightforward and easy to navigate
- Credit card refunds are fairly painless to process
- The customer support team is typically responsive and helpful
- Upgrading some functionalities from manual to automatic can be time consuming
- Can be difficult to recover forgotten passwords
- Implementing Stripe with our new ERP has taken longer than anticipated
March 23, 2022
Stripe - A good payment handling tool with many features
- Design
- Development Library for many languages
- Well documented
- Sometimes it may be hard to find something specific in the Dashboard
March 23, 2022
The best way to process online payments!
- Processes cards quickly and efficiently with lots of metadata for backup
- Offers detailed reporting for both Accounting and Marketing
- Has great communication about how much and when payments to our account occur
- Payouts could happen faster
- Invoicing information could be more precise
March 23, 2022
The most versatile card processing platform
- Integrated payment system
- Easy to use reporting
- Remembers previous visitors for fast future checkouts
- More flexible payout options
- Integration with banking systems
March 23, 2022
Great payment processor for Woocommerce integration!
- Integrates with Woocommerce
- Communicates with woocommerce for refunds and taxes and other things
- Allows you to see where payments may be getting hung up in the processing.
- I had an issue with a few little things on stripe and felt the customer service was a little short with me didn't really want to find a solution.
March 23, 2022
Happy with Stripe!
- They are reliable. I can count on everything going smoothly with transactions.
- They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
- They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
- I have found some things can be confusing to understand or use on the customer portal screen
March 23, 2022
An affordable and easy to integrate payment gateway.
- Smooth Transanctions
- Ease of payment
- transaction security
- Integration portfolio
- Integration API'S
- Global card operations
March 23, 2022
User Friendly.
- Easy user friendly payment processing.
- Reports for user.
- Currency conversion.
- N/A
March 23, 2022
Paypal? Who needs PayPal? Paypwho?
- Makes easy cancellation and refunds.
- Low fees.
- Supportive customer service
- Wait period to deposit into bank.
- No automatic tax support.
- Better integration with billing softwares.
March 23, 2022
The complete payment library.
- Responsiveness.
- Easiness of use.
- Variety of allowed payment methods.
- Data validation.
- Difficult dispute handling.
March 23, 2022
Good but not the best.
- Ease of installation.
- Ease of use.
- Customers don't need to set it up themselves.
- Stripe server issues.
- Speedier resolutions of server outages.
- Email notification of server status.