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Submittable

Submittable

Starting at $10,000 per year
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Overview

What is Submittable?

Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social…

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Recent Reviews

Use Submittable!

8 out of 10
March 01, 2024
Incentivized
Grant management: application submission and stage management, providing technical assistance, tracking reporting documents and forms, …
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Two thumbs up!

9 out of 10
February 22, 2024
Incentivized
We use Submittable as an applicant platform for our grants program. it helps keeps the applications in an easy and clear folder and allows …
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Choose Submittable!

9 out of 10
February 19, 2024
Incentivized
We use Submittable for scholarships, volunteer applications, and youth program planning. It supports scoring equitably and inclusively. It …
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Positive Experience.

10 out of 10
February 19, 2024
Incentivized
We use Submittable to run our sub-grants program, all the way from eligibility screenings and applications to quarterly and final progress …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.submittable.com/pricing/?ut…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10,000 per year
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Product Demos

Watch a Demo Video | Submittable

www.submittable.com
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Product Details

What is Submittable?

Submittable offers tools to launch, manage, measure, and grow social impact programs, locally and globally. Submittable partners with corporations, government, foundations, non-profits, and organizations of any size, supporting employee giving, volunteering, and corporate social responsibility programs to grants, awards and scholarships.

The platform offers features to make workflows more efficient, as well as reporting features.

Submittable has tools to support social impact programs, from community investment to employee engagement.

Submittable Features

  • Supported: Grantmaking
  • Supported: Grant Management
  • Supported: Corporate Social Responsibility
  • Supported: Employee Engagement
  • Supported: Employee Volunteering
  • Supported: Employee Giving
  • Supported: Employee Give and Match
  • Supported: Fraud Prevention
  • Supported: Government Grantmaking
  • Supported: Funds Distribution
  • Supported: Impact Reporting
  • Supported: Mobile Access
  • Supported: Grant Application Management
  • Supported: Administrative Reporting
  • Supported: Alerts/Notifications
  • Supported: API
  • Supported: Applicant Tracking
  • Supported: Budgeting/Forecasting
  • Supported: Compliance Management
  • Supported: Customizable Branding
  • Supported: Customizable Fields
  • Supported: Customizable Forms
  • Supported: Customizable Reports
  • Supported: Customizable Templates
  • Supported: Workflow Management
  • Supported: Third Party Integrations
  • Supported: Role-Based Permissions
  • Supported: Payment Tracking
  • Supported: Impact Measurement
  • Supported: Grant Discovery
  • Supported: Grant Award Tracking
  • Supported: Forms Management
  • Supported: Financial Reporting
  • Supported: Email Reminders
  • Supported: Document Management
  • Supported: Deadline Management
  • Supported: Collaboration Tools
  • Supported: Data Import/Export
  • Supported: Deadline Management
  • Supported: Credit Card Processing
  • Supported: Data Visualization
  • Supported: Audit Management
  • Supported: Multi-Currency
  • Supported: SSL Security
  • Supported: Single Sign On
  • Supported: Applicant Portal
  • Supported: Volunteer Recruiting
  • Supported: Scheduling

Submittable Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs, receiving nearly 20 million applications, and that teams save an average of 12 hours per week and launch in an average of 14 days.

Submittable starts at $10000.

Blackbaud Grantmaking, SurveyMonkey Apply, and WizeHive Zengine are common alternatives for Submittable.

Reviewers rate Implementation Rating highest, with a score of 10.

The most common users of Submittable are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(85)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Emily (Wong Loi Sing) Fuder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Submittable to run grant projects with funding provided by our corporate sponsors. We needed a platform to distribute over $2m in funds in 2021, and Submittable was secure, organized, and easy to use for our needs. We wanted to have reviews be fair and impartial by concealing specific applicant information and having applicants submit forms to submittable instead of emailing our team repeatedly helped us orchestrate the grants seamlessly.
  • List sorting of winners/labeled groups.
  • Ease of application creation/question creation.
  • Template building for quick responses to applicants.
  • Labels shouldn't be an option for all reviewers, we had a reviewer for our Florida applicants create labels like "1" "2" "3" which confused my reviewers in California.
  • Running reports across multiple grant projects is tedious and clumsy. Our grant project had 15 regions but it was the same application, we had to compare applications across regions, but could only have a set amount of winners for each area. It would've been easier to create 1 application and 1 opportunity but have filters for the # of applications for each region instead of creating 15 separate applications.
  • Reviewers also found the review forms difficult. There should be an easier way to run a report on their pending reviews in an excel format, or just a better functionality to review. Even with onboarding, our reviewers were confused and didn't use the review function.
Submittable is wonderful for running large-scale grant programs where you're collecting sensitive data, need to have reviewers, and sort through data. It would be less appropriate for a very small grant opportunity and maybe not worth the money if you're only accepting, say, 50 applications. But for one grant we had 1,500 applicants and 196 winners, and the other grant had 252 applications received for our 27 grants. Communication was wonderful, but some applicants reported being locked out of the accounts and very confused on how to get back in/hear if they'd won or not. Sometimes, Submittable was blocked/sent to their spam emails.
  • Submittable allowed us to run a $2m nationwide grant project with only two team members. We wouldn't have been able to successfully run the grant application without Submittable building an infrastructure for success.
  • We were able to respond to every applicant's question within 24 hours because of Submittable's easy-to-use email templates.
  • Our applicants could immediately see if their application had been submitted or not without us having to use any employee time to send manual updates.
For our regional grant opportunity, we had to create 15 different grant applications (using the same basic template, but with different eligibility questions). So it became cumbersome to check on each region separately. We would've preferred one application with more filters on regions so that we could see immediately how each region was doing application-wise. Some of the reporting too is clumsy and shouldn't require checking so many boxes to see responses/filters.
Submittable was great for the applications, but once we had winners, we started communicating with them via our own email address because so many Submittable communications were blocked. If there's an opportunity to "white label" an email and say it's coming from my organization instead of submittable (similar to how our email provider Active Campaign can white label) that would help us with bounce rates and staying connected.
Submittable vs Google Forms is a no-brainer. Yes, you have to make a profile for Submittable, but it takes only a few minutes. Google Forms doesn't have an intuitive or easy way to sort applications or provide a review process. With Submittable, we can track multiple projects at a time without using spreadsheets at all if we choose. It's intuitive, easy to navigate, and one of the best products out there to seamlessly manage a grant or application process from beginning to end.
5
We have our grants and programs team use Submittable to track applications, gather success stories, pull reports for our sponsors, and show impact on a large scale and micro scale within specific regions. Our team also contracts out work to third party reviewers to help us authenticate businesses who have applied using our forms.
2
Submittable fully trained our in-house support team the moment we signed our contract. We had multiple onboarding calls to fully implement the program and use it to its full capacity because of our amazing account manager. The entire team is committed to teaching my team everything we need to know to run our software successfully.
  • Grant Applications
  • Impact Reporting
  • Reviewing
  • We're able to clean our data and provide snapshots of true economic need based on regions via our survey questions in applications.
  • We've used the impact reporting feature to show future donors what their dollars could do.
  • Reaching new audiences through tagging opportunities
  • Growing our base audience overall through tagging
  • Offering review to other organizations to increase our own funding
We use this software annually to help with our grant processes. Without it, I'd be so lost! Our team relies on the data from our past years to sift applications and we try to prioritize those who have applied and been a finalist but perhaps didn't win in years prior.
No
  • Scalability
  • Ease of Use
We wanted to have a program that would make grant applications easy to sort through, rank, review, and prioritize. Ultimately, this program was used by another organization who had run a similar grant we were pursuing, so we ended up signing on as well since it worked so well for our partner organization too. It's been great for us to be familiar with it since other organizations have partnered with us for reviews too!
The pricing was perfect for us, initially it came in out of our budget but the Submittable team was able to work with our budget and make this opportunity happen. I had to sit down with our COO at the time and convince him that this was the only option vs. Google Forms since our team didn't have capacity to sift through 10,000 Google Forms!
  • Implemented in-house
Change management was minimal
We never used a program for grant applications beyond Submittable, so we didn't experience major changes.
  • For our first grant we did 15 separate applications by region, and it was tedious to organize and rank since they weren't in the same project. The following year, we changed our strategy with just one project and we filtered by states to determine regions.
Having Ali as our implementation specialist was amazing. She was patient and scheduled calls for the best times for us. She made sure we had the best foot forward to launch our grant successfully. Because of the implementation, we ran a successful first grant and attracted attention from other major corporate donors to run even more grant opportunities. Thank you!
  • Online Training
  • In-Person Training
  • No Training
We did not receive in-person training technically, it was virtual but it was one on one with a specialist. They were very patient and skilled - she knew everything about the program and honed in on features that would help make our jobs easier. We are so grateful for the training!
10/10 because we were able to meet virtually and still get all of our questions answered! Online was effective too because we could easily record the sessions and review them later. Since we had to onboard our reviewers virtually, it was actually convenient that this was the same method we learned how to use the entire program virtually too.
The product would NOT be as easy to use without training, especially with the report function. We highly recommend using the training approach since yes, the program is easy to navigate, but you could be missing out on really great features that the implementation specialist will show you in a few minutes!
We think the configuration is too limited. We'd prefer if we could adjust access levels for our reviewers to only view specific projects instead of our entire database of applications over the years. We're also hoping to provide a lock on labels, since some reviewers add labels in that personally mean something to them on an application... but that doesn't correlate to the review process. This ability to label makes the next round of reviewers confused.
When you're setting up Submittable, make sure you do the virtual onboarding with a specialist. Do not skip this! They will help understand the grant or project you're preparing for, and help you configure it completely. We use initial review forms to determine eligibility and save some time for our applicants if they are not eligible. We highly suggest this.
No - we have not done any customization to the interface
No - we have not done any custom code
We did not do any additional configuration or customization to Submittable.
The Submittable team has been nothing but supportive. We truly look forward to our calls with the team since they are all patient, funny, kind, and supportive. They always help us understand the problem and show us ways to avoid the same issue in the future. If they don't know the answer, they find it an immediately follow up. If I could rate the support team a 15/10, I would.
I'm not sure if we purchased premium support, but we have always been very happy with the support received and the initial onboarding with my team in 2021. We're so used to our issues getting caught in a black hole for our other tech programs, but Submittable truly stands out from the rest with top notch customer service.
Yes
Yes, we reported a bug last year with a filtering issue, and it was resolved within 24 hours.
Ali Solomon provided all of our onboarding and was one of the most patient, instructional teachers. It never felt tedious, and she came at it with many ways to accomplish the task. She provided autonomy and suggestions and felt invested in our cause. We were overjoyed with the quality of her support and work in the onboarding.
  • Filtering for assigned reviews is extremely easy
  • Reading applications side by side to the review is wonderful
  • We enjoy the embedded videos and photos in the applications
  • The impact reporting has saved us days of design and work
  • We wish Submittable provided a feature to assign reviewers access to only specific projects. The levels of access are wonderful, but it's missing the ability to hide projects from reviewers who may not be involved with it.
  • Sometimes the video or attachments don't stream correctly, and require a download to the desktop in order to view the full application.
  • We wish we could get half filled in applications just to gather data. We've had 5,000 submissions in draft mode whose data we completely missed because they never hit submit. There may have been other ways for us to support them beyond grants if we had access to their half-filled out application.
Yes, but I don't use it
We were happy to use this for many projects, but sometimes it can be hard to filter for a specific applicant and see how many of our projects and grants they have applied to without filtering by project. We're also hoping to have the feature added where reviewers can only see one project at a time if they don't have clearance to view all of the projects.
We have thankfully never experienced an outage nor been affected by a technology issue on Submittable's side that has delayed our grant process. We have instead been able to distribute over $6M in donated dollars to AAPI small business owners because Submittable is trustworthy and available.
We've had a quick and efficient submittable experience that has always been easy to use. When we need a report it downloads within seconds, even the larger reports are 30 seconds or less to download. Pages are quick to load and reports complete in a more than reasonable time frame.
  • N/A
  • Salesforece
We've wanted to integrate to salesforce but haven't had the manpower or expertise to fully send the data over.
  • File import/export
N/A we have not done an integration
Submittable is flexible and understands the constraints we're working with from a donation perspective. We had a donor come through very late with funding and we were scrambling to renew our product. The vendor was understanding and provided a modified schedule for us to not lose any data, but to still pay them once we had our funding availble.
The team at Submittable is truly top notch. We have only experienced excellent customer service, hospitality, patience, humor, and joy from the team. Even after the sale, the next account manager takes on the project with zest and wants our team to be successful in using the technology to its full extent.
We were able to negotiate a start date that made the most sense for our renewal based on the donation cycle, the amount of licenses we needed to successfully run the projects, and submission allowances that fit our anticipated application count. Ultimately if we need more submissions we know we can buy them!
Pricing is fair for the product and support received, and we are content with the billing being annual in order to save overall. Contract terms are fair, and don't seem inflated for any reason. Pricing per application is also fair, and you can actually have the applicant absorb the cost if necessary.
They will always be on the ball and follow up! Be honest with the dates you're working with and don't leave your sales team hanging. They have goals and deadlines too, be up front and be helpful in return. If you have a constraint, share it with them. If you aren't the decision maker, tell them that too, and tell them the barriers you're having to getting your contract signed. They're often creative and willing to work with you to close the deal.
No
  • The amount of licenses we upgraded to helped us run two concurrent projects from major donors and contract out the reviews to third parties
  • Reviewers having access to specific projects
  • Labeling being only available to specific access levels instead of to all
No
No
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Submittable to manage our annual grant application, grant reviewing, awarding and reporting processes. It is solely used within our granting department, and it wonderfully accomplishes the task of keeping all of our grant work, applications, documentation, etc. for the grant cycle in one location, and all inter-connected!
  • Everything related to any applicant's grant (original application, review process, notifications, all communications, site visits, and reporting) is in a central location and is connected and easily accessible. This is a HUGE timesaver.
  • Submittable's features are time-saving and make grant management easy and convenient, from start to finish. The platform accommodates every stage of the grant cycle, fluidly and intuitively.
  • The only thing Submittable was missing for us was the ability to pre-populate our grant application with a unique 6-digit ID number for each applicant. This was important to us because we match our applicants with a database from the public school district so we have to make sure that each applicant's ID number is accurate. They did not have this functionality, but they were able to provide a reasonable workaround for it.
Submittable is well-suited for any size organization that offers grants, scholarships, etc. and need a cohesive way to manage the process. Submittable also does not seek to restrict your granting ability by imposing caps on the number of applicants or the number of user accounts (reviewers, etc.) or even the number of grants. Other providers that we looked at before deciding on Submittable wanted to charge us several thousand dollars more to offer more than one grant annually, but Submittable did not limit us in that regard and does not charge more for additional grants. This was important to us because we are visiting the idea of offering a second (micro) grant annually, and it's great to know that we can do that without having to worry about exorbitant costs/fees, etc.
  • The Submittable platform has saved us countless hours in legwork, creating databases and spreadsheets for tracking purposes. We haven't had to do any of those things this year. It's a huge timesaver as well, in that it communicates for you. It sends area-specific e-mail communications to everyone involved (applicants, reviewers, site visitors, etc.), and compiles all incoming communications into one mailbox that we can easily go to and get a quick read on incoming comms. So I would say time saved is the most significant positive impact we've seen with using Submittable.
Submittable is pretty easy to use, if you are already somewhat tech-savvy. In some instances, it may not be considered the most user-friendly to those who are not tech-inclined. But it is a great platform that saves a lot of time for grant-making entities and makes reporting and communications extremely efficient and seamless.
This remains to be seen at this point. We are rather new to Submittable, so I think we'd be better positioned to answer this after using the platform for a few grant cycles. So far, it seems to be very intuitive for our needs, and our applicants find it very easy to navigate. Our grant reviewers also have no complaints so far on the platform's usability. They have all been able to access the platform easily, see an informative dashboard of what they have specifically been assigned to, and easily click through to their tasks.
We ultimately selected Submittable because of its ease-of-use, and how willing they were to accommodate our "special situations" without charging us a la carte for additional functionality. The others were several thousand dollars more annually, with LESS functionality and fewer features included.
3
Operations, Fund Manager(s), Grant Administrator(s)
2
A logistical person who fully understands the software overall and can explain its function and access to others who may need to access it for their specific needs, and a person designated to manage the platform, specifically the annual grant process, from application stage to final grant reporting.
  • Grant management
  • Grant administration and logistics
  • Grant reporting
  • E-mail communications
  • Site visit scheduling
  • To manage multiple grant opportunities
  • To offer multi-year grant opportunities on a single application
Submittable has made our grant management so much more streamlined, easy, and way less time-consuming. Compared to our previous platform, the difference is night and day! The functionality built into Submittable is unbeatable.
Yes
Submittable replaced Wizehive, which we were using to manage our grants for several years. Wizehive was working, but every year we still had to do a nice amount of manual work for the reporting and tracking of our grantees and awards. So we were specifically looking for something with these functions built in, and Submittable met and exceeded that need for us.
  • Price
  • Product Features
  • Product Usability
The most important factor was functionality/usability. As a non-profit, price is also very important to us, but we were looking for a platform that would have the features we needed first and foremost.
I wouldn't change it, because we really went in deep with selection and evaluation prior to choosing Submittable. We wanted to be sure that we were getting exactly what we needed and getting the very best price for it, so we did a lot of legwork and research, then we did alot of engagement with our Submittable reps prior to purchasing the platform. We engaged our executive level team in the process, as well as everyone on the team who would have any level of exposure to Submittable, and got feedback on it from all of them.
  • Implemented in-house
No
  • None
I would say, provide Submittable as much detailed information on your planned use of the platform and your desires with the platform as possible, and the implementation will be tailored to accommodate your organization with minimal lag time and issues/problems.
NA, I have not had to contact Submittable support as of yet.
No, we did not purchase premium support. We got the basic, because we had received a thorough onboarding for the platform and figured if we ever needed premium support, we could upgrade to it if needed.
No
We've never had to call on support since we started using Submittable, but the support we received during onboarding of the platform was superb! The Submittable team was very thorough in making sure all of our questions were answered and ensuring that we knew how to maximize our use of the platform.
  • E-mail communications
  • Form building
  • Reporting
  • None
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Submittable for our grants and scholarship applications. We also use it for certain programs as well to collect information.
  • User friendly.
  • Customer Support/Applicant Support.
  • Easy Set-up/Implementation.
  • Being able to see people's applications that are in-process and not yet submitted.
Great for an array of grant processes. Not so great if you have applicants that have lots of backend questions or need lots of help beyond what the customer tech support can provide.
  • Faster launch times.
  • Overall time savings.
  • Improved applicant experience.
Super easy to use from the applicant side and management side. People of all technical abilities are using it at my firm with no complaints which are rare.
Yes, applicants find this platform more accessible and easier to use than our prior one.
Very easy to use, logical, and more affordable.
4
Grants, allocations, loans, finance
  • Grants
  • Scholarships
  • Loans
  • Program storytelling
  • TBD
Love it, but depends on renewal cost. We are a small operation.
Yes
Apply - too cumbersome and time consuming.
  • Price
  • Product Features
  • Product Usability
Very easy to navigate, set-up and use on an ongoing basis.
NA
  • Implemented in-house
Yes
By grant and scholarship area with the team at Submittable
Change management was minimal
  • Making the time to set it up
na
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