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TeamUp by DaySmart

TeamUp by DaySmart

Starting at $35
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Overview

What is TeamUp by DaySmart?

TeamUp is management software for independent gyms, studios, CrossFit boxes, personal trainers and their in-person, online, and on-demand services. TeamUp’s software offers bookings, payments, customer relationship management, and its business management features include valuable insights and reporting, specially designed for…

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Recent Reviews

TrustRadius Insights

TeamUp is a versatile software that has simplified the booking process and reduced administrative work for various businesses. Users have …
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://goteamup.com/pricing/?utm_sourc…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $35
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Product Details

What is TeamUp by DaySmart?

TeamUp is management software for independent gyms, studios, CrossFit boxes, personal trainers and their in-person, online, and on-demand services. TeamUp’s software offers bookings, payments, customer relationship management, and its business management features include valuable insights and reporting, specially designed for fitness business owners.

Managing class schedules, taking payments, and connecting with members can be made easier with software that’s built to help run a business that depends on these processes. Promotional tools and integrations included with Zapier, Kisi for Access Control, Classpass, MoveGB, OpenActive, Mailchimp, and Customer Referrals are all ready for activation immediately.

For fitness customers, TeamUp can be used to book and pay in advance, without having to make a call or email. TeamUp aims to take the complexity out of managing a fitness business, and it can be started with a free 30-day trial. TeamUp also offers a free import service for migrating existing customer data.

TeamUp by DaySmart Screenshots

Screenshot of Bookings for members.Screenshot of Members can manage their memberships on the go via the member app.

TeamUp by DaySmart Video

TeamUp gym management software.

TeamUp by DaySmart Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TeamUp is a versatile software that has simplified the booking process and reduced administrative work for various businesses. Users have praised its ability to efficiently manage class schedules, accept online payments, and assist with refunds through GoCardless integration. The responsive customer support has been a valuable resource for users, allowing them to get timely assistance with any questions or development ideas they may have.

One of the standout features of TeamUp is its ability to streamline accounting processes with easy-to-use reports. Users have found this feature to be invaluable in managing their finances and gaining insights into their business performance. Additionally, the software offers collaboration and session adaptation tools for personal trainers, consolidating multiple systems and booking platforms into one convenient platform.

With TeamUp, businesses can effectively manage their sessions, bookings, memberships, and payments. It provides a reliable payment portal and booking system, while also simplifying the management of class passes, billing, and customer loyalty programs. The software collects client data and payments, customizes services, and optimizes tools for easier business management.

Overall, TeamUp has proven to be an intuitive and efficient solution for managing various aspects of running a business. Its user-friendly interface, flexibility in payment options, and comprehensive features make it an indispensable tool for businesses looking to streamline their operations and enhance the customer experience.

Users recommend the following actions based on their experiences with TeamUp software:

  • Discuss requirements and book a call with the support team: Users suggest scheduling a call with the support team to discuss specific requirements before purchasing the software, as they feel that the cost of the software is expensive compared to other companies.

  • Utilize customer service and support calls: Users highly praise the customer service and technical support provided by TeamUp. They recommend taking advantage of 1-1 support calls, utilizing the support team for assistance, and making use of the helpful customer service throughout the setup process.

  • Make use of free trial and familiarize yourself with the system: Users recommend trying out TeamUp's free trial offer to assess its suitability for their needs. They emphasize taking the time to learn the software due to its functionality, especially when managing class bookings, memberships, and bookings. Familiarizing oneself with the system before setting it up is also suggested.

Overall, users recommend contacting the support team for assistance, making use of 1-1 support calls, trying out the free trial offer, and taking advantage of the helpful customer service throughout the setup process.

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
TeamUp helped keep our team organized with the many meetings, projects, etc., we had going on at a given time and kept us on the same page.
  • Organization
  • User friendly.
  • Time management.
  • More help with the initial setup.
TeamUp is well suited for busy offices where every second counts because you are so busy and need things to stay very organized. This is also helpful with project management and situations where a lot of people are involved in certain projects. It might not be as helpful to someone who is just in charge of one specific project and doesn't have a lot of "hats" to wear and things to keep organized where a regular email calendar might suffice.
  • Organization
  • Simplicity
  • User friendly.
  • Saved time which means saved money!
  • More time to focus on important projects and less on logistical issues.
TeamUp is more user-friendly overall than Basecamp and more affordable. It has just the right features to stay organized and on top of things without complicated features that can overwhelm an employee.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use TeamUp for all of our event registration. When swimmers want to sign up for one of our weekly swims or a big event like an Alcatraz Swim, they use the TeamUp calendar embedded on our website, create a profile, pay for the event, complete the waiver, and register for the event. Almost 100% of our revenue comes through these sign-ups, and we use the automatically created customer database for marketing.
  • Simplified customer signups.
  • Customer service when we have unique problems.
  • Makes it easy to accept payments.
  • Occasionally confusing functionality for the users.
  • Some limited options for how registrations are set up.
It's great for regular, recurring signups, which would be ideal for a gym or similar organization that holds classes that customers need to sign up for. For our weekly Berkeley swims, it's perfect. Customers can pay per class, buy a "10 swim pack," or buy an annual pass. They can set it to automatically register for a certain class that happens every week, or they can just sign up individually. We set the coach for each session, which allows our staff the functionality they need, and allows customers to see who from our staff will be there.

We also host large events that often have 100+ participants, including the Alcatraz Swim. If we were just doing these events we would probably be looking for another registration program that people are more familiar with. However, using TeamUp for both has worked fine.
  • Cost is low and varies by amount of customer use.
We selected TeamUp in 2013 because it had more features that we needed compared to the other options available at the time. There are probably lots of other options on the market now and we may switch at some point, but it is easiest for our customers now to continue with what they are familiar with.
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