ThunderTix

ThunderTix

About TrustRadius Scoring
Score 9.4 out of 100
ThunderTix

Overview

Recent Reviews

ThunderTix Rocks!

10 out of 10
March 25, 2022
We use ThunderTix for our public event ticket sales. It provides us the ability to do online pre-event sales at a reasonable price. It is …
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Pricing

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Maintenance

$10

Cloud
per month

General Admission

$79

Cloud
per month ticket

Reserved Seating

$99

Cloud
per month ticket

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.thundertix.com/online…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $79 per month ticket

Features Scorecard

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Product Details

What is ThunderTix?

Catering to the performing arts and live performances with both reserved seating and general admission events. Offering a variety of season subscriptions at the same venue (or across multiple venues )including the full season, mini-season, or flex passes with voucher codes. Receive donations with events while managing all fundraising campaigns and donors with an included CRM and patron database. Gift cards are fully integrated with all redemption and balance tracking towards tickets or merchandise.

Reserved seating includes automated social distancing, seat exchanges, blocking, reservations, and group sales. Sell merchandise and concessions from one integrated box office portal. Build customer loyalty through rewards based on purchasing thresholds. Coupons and promo codes are included along with automated group discounts to save time in the box office managing group sales. Customize the checkout with custom surveys or send a post-event survey the morning after a performance to gauge customer satisfaction.

Control ticket pricing and fees for all events. Receive all proceeds nightly -- not after the event takes place. Available via a free trial,ThunderTix states they aspire to be the #1 choice for the performing arts.

ThunderTix Features

  • Supported: Event Ticketing
  • Supported: Reserved seating and General admission
  • Supported: Season subscriptions
  • Supported: Donations and Fundraising
  • Supported: Integrated gift cards
  • Supported: Coupons, promo codes, and group discounts
  • Supported: Merchandise and concessions sales
  • Supported: Email reminders and post-event surveys
  • Supported: App for barcode scanning and sales
  • Supported: Customer Database and CRM
  • Supported: Integrated email marketing
  • Supported: Embed onto your website with custom styles

ThunderTix Screenshots

Use the dashboard to compare sales month-over-month. Gain insight on orders, tickets, coupons, comps, merchandise, gift cards, shipping, fees, and more!Display a calendar of events on your website color-coded by production or genre.Seating charts are custom-built by our dedicated professionals to mimic the layout of your venue.Embed all events that are actively available for sale in a chronological listing on your website.Increase revenue with gift cards! Upload your own custom gift card image or let patrons choose from any of the special occasion images available. Schedule the gift card for delivery with a custom message. All gift card redemption and balance tracking is included.Create and edit your events from the Event Manager. Enable donations with your event and add genres to segment your events for future event marketing.Increase donations with stand-alone fundraising campaigns. Create suggested levels of giving with perks listed at each level. Recurring donations with customized questions available for inclusion with your program.The ThunderTix App is included for both iOS and Android for rapid scanning of barcoded tickets at the doors of your event. No additional hardware is required!

ThunderTix Videos

How ThunderTix works
The reserved seating platform can be used on desktop computers and mobile-friendly for seat purchases on the go. This video covers how to price seats by section/tier, how to block seats, social distancing, and seat reservations.
Processing orders in the box office. A video tutorial on how to make the most of the administrative box office portal. Process orders, issue comps, give discounts, create reservations, and waive ticket fees.
Here's a video tutorial that covers everything from searching orders, viewing email delivery statistics, and updating order information as needed.
Options for using handheld scanners to scan ticket barcodes are covered in this video tutorial.
In the Managing Ticket Types tutorial, the options available for assigning prices to events are shown. Dynamically increase prices as the event approaches, set pricing by seat location within the venue, limit a ticket's capacity for options like VIP, and more.

ThunderTix Integrations

ThunderTix Competitors

ThunderTix Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)70%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%

ThunderTix Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada, Scotland, Ireland, Great Britain, Australia, New Zealand, Qatar, Mexico
Supported LanguagesEnglish, French, Spanish

Comparisons

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Frequently Asked Questions

How much does ThunderTix cost?

ThunderTix starts at $79.

Who uses ThunderTix?

The most common users of ThunderTix are from Small Businesses (1-50 employees) and the Entertainment industry.

Reviews and Ratings

 (4)

Ratings

Reviews

(1-4 of 4)
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March 25, 2022

ThunderTix Rocks!

Bryan Bonahoom | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use ThunderTix for our public event ticket sales. It provides us the ability to do online pre-event sales at a reasonable price. It is full-featured and allows multiple options for scanning tickets and getting our patrons in the door efficiently. I highly recommend ThunderTix for general admission events (that is all we do). Additionally, their customer service is outstanding. And, that is very meaningful to us in the current world environment.
  • Options for efficient ticket verification
  • Event page and ticket customization
  • Customer support
  • nothing comes to mind
  • still nothing comes to mind
  • nope, nothing comes to mind
General admission events where you need to move people through the door efficiently
Score 9 out of 10
Vetted Review
Verified User
Review Source
I run a reputable live concert venue just outside of Houston, Texas. We present more than 300 ticketed concerts per year. We use ThunderTix for ticket sales for all of our concerts. Tickets are purchased online through ThunderTix. We use back-office features for reporting, seating, customer data management, etc.
  • Site is easy to use for both our customers and for us using in the back office
  • Platforms are aesthetically pleasing and easy to integrate
  • Thundertix rarely, or even never has any glitches. We have significant data relying upon Thundertix, and I am more than satisfied.
  • The management and/or ownership at Thundertix is fantastic to work with. They truly care. They have even added specific features that are available to all clients based on some of the needs that we have.
  • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
  • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
If a company is happy with its own website and happy with its own means of promotion, ThunderTix is absolutely perfect. That is where we are. I get a dozen calls per year from companies begging for our business. No interest. I turned down a huge cash bonus to switch a couple of years ago. It wasn't worth it.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Main Street Crossing is an intimate music venue. We use Thundertix to manage all of our ticket sales. We average 5 shows a week and sell about 120-150 tickets. We use Thundertix for all of our ticket sales and management.
  • Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
  • Thundertix is always innovating and adding to features relevant to the current market.
  • Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
  • We pay a premium for the over the phone customer service. Thundertix is at such a good price point it’s worth it to pay the extra for this service. Their online customer service s great, but it can be difficult to get your point across sometimes without talking to someone on the phone.
  • Thundertix does not currently have any text message features in place. I hope to see that in the future.
  • Thundertix has many features and it can be difficult to utilize all of the features because there are just so many and they aren’t all intuitive.
Thundertix is a wonderful program for tickets and events. The low cost makes it affordable and practical. Allowing the venue to retain profits.
Brian Buttrey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been with ThunderTix for over a decade and we wouldn't think of even considering going anywhere else. From the beginning ThunderTix always gave us the best return on investment. The system is so easy to use from both the managing side as well as from the consumer side. Their customer service is "top notch"! In the unlikely event you encounter issues with the system, they are extremely quick to respond to emails and calls. Our theatre would highly recommend their service to anyone.
  • Excellent customer service.
  • Listens and responds to customer suggestions and implements changes based on user community suggestions.
  • One of the easiest systems to use. We tried several and this was the easiest we found by far.
We are a community theatre and ThunderTix works great for us. We would believe any type of organization that plans and runs events would find it as beneficial as we do.
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!