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https://dudodiprj2sv7.cloudfront.net/product-logos/5S/ip/FL0RVN6B8985.PNGThunderTix - The Best in the BusinessWe have been with ThunderTix for over a decade and we wouldn't think of even considering going anywhere else. From the beginning ThunderTix always gave us the best return on investment. The system is so easy to use from both the managing side as well as from the consumer side. Their customer service is "top notch"! In the unlikely event you encounter issues with the system, they are extremely quick to respond to emails and calls. Our theatre would highly recommend their service to anyone.,Excellent customer service. Listens and responds to customer suggestions and implements changes based on user community suggestions. One of the easiest systems to use. We tried several and this was the easiest we found by far.,10,It has reduced our administration time. We were doing a lot of manual work before. Patrons had to leave voice messages and we would return them. It allows our patrons to self-service their own requests and get immediate service instead of waiting on us to return calls.,Blackbaud CRM,20,1,Ticket management Customer Self-Service Integration into Facebook and our existing website,10,Yes,Price Product Features Product Usability Positive Sales Experience with the Vendor,We evaluated it thoroughly and when we went live it lived-up to our evaluation expectations.,Implemented in-house,No,Change management was minimal,There were no issues.,10,10,Yes,Every time have needed to call, their always answer the phone. I have never been sent to voicemail. When they answer the call, they are always friendly and happy and know you by name and company. They are on a first name basis and have a history with their clients that puts us at ease.,Clean functionality Easy step-through process of setting-up events Easy to make changes,Yes,10
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ThunderTix
1 Ratings
Score 9.1 out of 101
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ThunderTix Reviews

ThunderTix
1 Ratings
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Score 9.1 out of 101
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Brian Buttrey profile photo
March 08, 2016

User Review: "ThunderTix - The Best in the Business"

Score 10 out of 10
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We have been with ThunderTix for over a decade and we wouldn't think of even considering going anywhere else. From the beginning ThunderTix always gave us the best return on investment. The system is so easy to use from both the managing side as well as from the consumer side. Their customer service is "top notch"! In the unlikely event you encounter issues with the system, they are extremely quick to respond to emails and calls. Our theatre would highly recommend their service to anyone.
  • Excellent customer service.
  • Listens and responds to customer suggestions and implements changes based on user community suggestions.
  • One of the easiest systems to use. We tried several and this was the easiest we found by far.
We are a community theatre and ThunderTix works great for us. We would believe any type of organization that plans and runs events would find it as beneficial as we do.
Read Brian Buttrey's full review

About ThunderTix

ThunderTix is an easy-to-use ticketing software designed especially for small to medium sized venues that need to maximize sales and retain 100% of all ticket and fee revenue -- all delivered the day sales are made.  The vendor says ThunderTix is designed to reduce unnecessary clicks, streamline tasks like order exchanges and refunds, and provide access to a wide range of reports on a per-user basis.  

Offered as a monthly service starting as low as $39/month, ThunderTix adds no ticket fees yet allows users to add and retain their own.  The vendor says online, Facebook and box office sales, lots of coupon options, MailChimp/Constant Contact integration, and a free iOS barcode scanning app round out a robust system. Reserved seating is also available. Additionally the vendor says fantastic support has their customers raving. 


ThunderTix Features

Has featureOnline Ticketing
Has featureCustomer Database and CRM
Has featureReserved Seating
Has featureDonation Campaigns

ThunderTix Screenshots

ThunderTix Integrations

Google Analytics, MailChimp, Constant Contact, SendGrid Transactional Email, Authorize.Net, Stripe, Braintree, BluePay, FirstData, PayConex, Facebook, Twitter, Eventful, PayHub, USA ePay, Moneris, Beanstream, PayPal Payments Pro, Elavon, CenPOS

ThunderTix Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Small Events$39per month
Growing Business$99per month
Established Business$439per month
Enterprise Level 1$999per month

The monthly license price is based on the number of tickets allotted per month at each edition. The greater the plan, the greater number of tickets are available to sell per month of service. Editions are variable and can be upgraded and downgraded each month. For annual or seasonal events, accounts can be put into Maintenance Mode for $10/month after an event concludes until the time they are ready to sell again for the following year.

ThunderTix Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
70%
Mid-Size Companies (51-500 employees)
25%
Enterprises (> 500 employees)Enterprises (> 500 employees)
5%

ThunderTix Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

ThunderTix Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:United States, Canada, Scotland, Ireland, Great Britain, Australia, Saint Kitts
Supported Languages: English, French, Spanish