Twilio Authy

Twilio Authy

About TrustRadius Scoring
Score 9.4 out of 100
Twilio Authy

Overview

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What is Twilio Authy?

Authy is a 2FA application acquired by Twilio in 2015. Authy provides strong authentication for the connected world, protecting people and the enterprise against malicious attacks. Its two-factor authentication (2FA) security solution aims to enable organizations to minimize risk while enhancing the…

Entry-level set up fee?

  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Twilio Authy?

Authy is a 2FA application acquired by Twilio in 2015. Authy provides strong authentication for the connected world, protecting people and the enterprise against malicious attacks. Its two-factor authentication (2FA) security solution aims to enable organizations to minimize risk while enhancing the user experience.

Twilio Authy Video

Authentication systems exist to add a layer of security to your social media, bank, or even gaming accounts. Authy is a 2FA application acquired by Twilio in 2015. Authy provides strong authentication for the connected world, protecting people and the enterprise against malic...
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Twilio Authy Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Authy is a 2FA application acquired by Twilio in 2015. Authy provides strong authentication for the connected world, protecting people and the enterprise against malicious attacks. Its two-factor authentication (2FA) security solution aims to enable organizations to minimize risk while enhancing the user experience.

Reviewers rate Support Rating highest, with a score of 9.3.

The most common users of Twilio Authy are from Mid-sized Companies (51-1,000 employees) and the Education Management industry.

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Reviews and Ratings

 (9)

Ratings

Reviews

(1-6 of 6)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
Twilio Authy is best and the simplest tool for 2FA (two factor authentication) use in our organisation. It is very use to setup and configurable. In our organisation we have to use VPN and other SSO login and we using two factor authentication using authy Only. It has functionality of backup and restore of keys so that if we install in other devices it will be easy to migrate. It is helping us by preventing unauthorised logins and security breaches.
  • Two Factor Authentication
  • Backup and Restore of Secure Keys.
  • One Time Authentication
  • UI needs to be improved looks old fashioned.
  • No functionality to customise account name and Icon
In our organisation we have to connect the diffrent server like production and staging so for access those we need to connect VPN and authy is helping us by providing 2FA and preventing unwanted logins. It is free to use so that we can use this easily and its setup is also kind of very easy. As this Authy App is available for many platform so we can use in multiple devices like android, iOS and computers.
Score 10 out of 10
Vetted Review
Verified User
Review Source
With the introduction of two-factor authentication, our users want a single place to manage their time-based one-time passwords (TOTP) across the entire business. Authy improves on the de facto standard, Google Authentication in a number of ways. First, it offers backup of users TOTP passwords. This means that if you lose your phone (or another mobile device), you can easily recover your one-time passwords. Second, it offers multiple device support, enabling users to access their TOTPs from multiple devices. Finally, it offers a better user interface than Google Authenticator.
  • Time-based one-time password (TOTP) backup - If you lose your phone or another authentication device, Authy keeps an encrypted cloud backup of your TOTPs.
  • Multi-Device Support - Your TOTPs are no longer tied to a single device - Authy supports multiple devices (including Apple Watch!).
  • Excellent User Interface - Authy makes it easy to make sure you're entering the right TOTP for your application.
  • Authy does not support the "push button" multi-factor authentication from your application's native apps. This means if you want to use Authy, you still need to use TOTP based codes.
  • Not really a shortcoming of Authy, but it does nothing to help with multi-factor authentication using text messages - those are still sent to your platform's messaging app.
  • Authy doesn't always display how much time is left before your current token expires, making it difficult to know how much time you have left to enter the current code.
If you've ever gone to use a multi-factor authenticated app, and not had your authentication device nearby, but had another device on-hand, Authy is for you. Authy makes it easy to turn any of your devices into your second factor for authentication, ensuring that your codes are always at hand. Even if you don't want to use multiple devices, users will appreciate the ability to back up their authentication codes, so that if their authentication device is ever lost, they can easily recover the codes to a new device, without having to re-register the new device with their applications.
I've never had to contact Authy's support. Of course, that's because Authy is so simple and easy to use that there hasn't been any need to. Authy correctly implements the time-based one-time password (TOTP) protocol, and becomes it conforms to the standard, it easily replaces Google Authenticator for your needs.
João Almeida | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
In my organization, there is not a standardized 2FA application we all use, but me and some of my colleagues are utilizing it. We're really satisfied by the additional security that Authy brings, but the risk of losing everything if one device fails is a serious concern. Until now, Authy has made a good job handling situations where a user changes or adds a new device.
  • Easy to use and quick user interface.
  • Very simple and seamless addition of new 2FA accounts, either manually or using QR codes.
  • Until now, I don't have any complaints.
Authy is very useful for the purpose it was designed (two factor authentication) and it behaves really good when there is a need to change, add or replace devices that have access to a specific account. It is the ideal tool for managing multiple devices and easily changing access authorization among them.
I have never used costumer support or followed any tutorial because the use of the application is very straightforward.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Authy is officially our preferred and recommended tool for two-factor authentication. It is available on all Windows PC's. While there are many other 2FA tools available, it has been our experience that Authy is best at handling situations where a user changes or adds devices. Numerous times we have seen situations where a user with another 2FA tool lost access to resources because of a device change.
  • Device changes (desktop & mobile)
  • Consistent across platforms
  • Easy to use
  • Updates are rare
  • Not publicized well, aka their marketing department has some work to do
  • Needs a better installer on Windows
Authy is really good for situations where a user changes/replaces devices. Most other 2FA tools are tied to a device so if you change or do an OS re-install, you lose your 2FA codes which results in the user being locked out. Authy allows you to sign in and your codes are not lost by changing/replacing devices.
I give Authy a 10 here simply because it has been so easy that I have not had to reach out to support, either Authy's or a vendor. It just works and is one less thing to worry about for 2FA. I have not lost access to a resource secured by 2FA since switching to Authy.
Mitch Hubbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Authy as the SysAdmin to add security to my web access for various platforms.
  • Ease of Use
  • Quick User Interface
  • None that I've run into yet
If you value security Authy is a great form of two-factor authentication.
Jeff Eaton | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
My organization hasn't standardized on a 2FA system yet, but after a phone reset nuked my Google Authenticator information, another employee recommended checking out Authy. Since then I've moved about 20-30 2FA accounts to Authy, and use them across three different devices. We're big fans of the additional security that 2FA brings, but the risk of losing everything if one device fails is a real worry. At least so far, Authy has been a great compromise.
  • Easy addition of new 2FA accounts, either manually or using QR codes.
  • Quick recognition of sites the accounts map to, and import of favicons for quick recognition.
  • Automatic syncing of 2FA information between devices.
  • Locating specific accounts once you've added more than a dozen or so can be a pain — a way to categorize or group them would be VERY welcome.
  • Couldn't find a simple way to kill a device from my list of Authy devices — i.e. my phone was grabbed and I want to revoke its ability to generate 2FA keys. It may be possible, but it wasn't easy to find in the relatively streamlined mobile interface.
  • Ongoing prompts for my backup password are understandable but strange, since canceling the prompt still allows me to use Authy.
If you're currently using something like Google Authenticator, and struggling with multi-device scenarios, Authy is a welcome relief. If you have a bigger list of accounts, a tool like 1Password might be more appropriate — although we haven't tried to move any 2FA accounts to it yet, it has much more robust tools for selective sharing of accounts between users, grouping and organizing, etc.