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Twilio SendGrid

Twilio SendGrid

Overview

What is Twilio SendGrid?

Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber.Twilio SendGrid Marketing Campaigns aims to help users by…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Basic

$15

Cloud
per month

Advanced

$60

Cloud
per month

Free

Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

6.7
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.4
Avg 7.7

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

7.6
Avg 8.2
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Product Details

What is Twilio SendGrid?

Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber.

Twilio SendGrid Marketing Campaigns aims to help users by providing:

MORE EFFICIENT EMAIL BUILDING
The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says the choose-your-path editing options save time, whether users prefer code, design, or a mix of both.

EASY, HIGH-IMPACT SEGMENTATION & PERSONALIZATION
The vendor aims to provide users with an intuitive, clean UI that makes it clear who you’re targeting. Users can also personalizing campaign subject lines and content, and design custom fields to import.

INTUITIVE, IMPACTFUL EMAIL TESTING
According to the vendor, Twilio SendGrid brings the most important campaign stats front and center so users can quickly gauge performance and iterate. When it’s time to dig deeper, Twilio SendGrid provides users with robust email activity data, inbox and geography insights, and more.

PROVEN DELIVERABILITY & SCALE
Getting your messages to the inbox is at the core of everything Twilio SendGrid does. You can upgrade to 24/7 support and expert services to bring your email program to new heights.

Twilio SendGrid Video

Twilio SendGrid Email API. Send with Confidence.

Twilio SendGrid Competitors

Twilio SendGrid Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Mailchimp, Constant Contact, and ActiveCampaign are common alternatives for Twilio SendGrid.

Reviewers rate Image Validation highest, with a score of 9.

The most common users of Twilio SendGrid are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(185)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Excellent Documentation: Users have consistently praised the API for its outstanding documentation, citing its clear and comprehensive resources that facilitate easy implementation and understanding. This has been instrumental in streamlining their development processes and troubleshooting tasks.

Reliability and Speed: The service's commendable reliability and impressive speed have garnered appreciation from users who rely on timely and consistent email delivery for their operations. This reliability ensures that critical messages reach recipients promptly without delays or disruptions.

Spam Testing Feature: Some users find the spam testing feature to be an invaluable asset in safeguarding the deliverability of their emails by identifying potential issues that could lead to messages being marked as spam. Additionally, this feature aids users in optimizing their email campaigns for better engagement rates by ensuring inbox placement.

Customer Care: Reviewers have expressed dissatisfaction with Twilio's customer care, citing long wait times and difficulty in reaching the appropriate representative for issue resolution. Some users have found this aspect to be a significant drawback.

Billing Practices: Users have criticized Twilio for its billing practices, mentioning that numerous small payments clutter business accounts and make tracking expenses challenging. This issue has been highlighted by multiple reviewers as a frustrating experience.

Support Services: Customers have noted that support services from Twilio are subpar, with multiple system issues affecting their overall satisfaction. The lack of reliable support has been a common concern among users.

Reviews

(1-25 of 43)
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Sendgrid Email API - Perfect For Startups And Fast Moving Small Teams!

Rating: 8 out of 10
April 03, 2019
EL
Vetted Review
Verified User
Twilio SendGrid
1 year of experience
Serpstat, ClickFunnels, Buffer, Yoast WordPress SEO Plugins, Firebase, Adobe Photoshop, Twilio SendGrid Email Marketing, Twilio SMS, Filmora, Appsee Mobile App Analytics, AppsFlyer, SEMRush, Zapier, Google Ads (formerly AdWords), Google Analytics, Google Search Console, Amazon Elastic Compute Cloud (EC2), Bing Ads, Bing Webmaster Tools
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