Twilio SendGrid

Twilio SendGrid

About TrustRadius Scoring
Score 7.8 out of 100
Twilio SendGrid

Overview

Recent Reviews

Do We Have an Account Or Not

3 out of 10
February 14, 2022
The first time we applied for an account we were denied. Monica R reported to us that we broke their terms based on the emails we were …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2019
TrustRadius Award Top Rated 2018

Popular Features

View all 20 features

Email deliverability reporting (75)

8.3
83%

Standard reports (40)

7.8
78%

Dashboards (40)

6.9
69%

List management (36)

6.5
65%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Basic

$15

Cloud
per month

Advanced

$60

Cloud
per month

Free

Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Email & Online Marketing

5.9
59%

Reporting & Analytics

6.3
63%

Pre-Send Testing

5.1
51%

Product Details

What is Twilio SendGrid?

Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber.

Twilio SendGrid Marketing Campaigns aims to help users by providing:

MORE EFFICIENT EMAIL BUILDING
The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says the choose-your-path editing options save time, whether users prefer code, design, or a mix of both.

EASY, HIGH-IMPACT SEGMENTATION & PERSONALIZATION
The vendor aims to provide users with an intuitive, clean UI that makes it clear who you’re targeting. Users can also personalizing campaign subject lines and content, and design custom fields to import.

INTUITIVE, IMPACTFUL EMAIL TESTING
According to the vendor, Twilio SendGrid brings the most important campaign stats front and center so users can quickly gauge performance and iterate. When it’s time to dig deeper, Twilio SendGrid provides users with robust email activity data, inbox and geography insights, and more.

PROVEN DELIVERABILITY & SCALE
Getting your messages to the inbox is at the core of everything Twilio SendGrid does. You can upgrade to 24/7 support and expert services to bring your email program to new heights.

Twilio SendGrid Video

Twilio SendGrid Email API. Send with Confidence.

Twilio SendGrid Competitors

Twilio SendGrid Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Twilio SendGrid's best feature?

Reviewers rate Email deliverability reporting highest, with a score of 8.3.

Who uses Twilio SendGrid?

The most common users of Twilio SendGrid are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (142)

Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Bryan McAnulty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
Jake Bodmer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The support is rather quick but their first step is almost always to suggest something in the documentation. There's not a great deal of real-world examples to help solve issues. Most support can be general at first and take a few back and forth emails before a helpful answer is given. Most of the time their team will continue to work with you until the ticket is resolved.