Twilio SendGrid Reviews

102 Ratings
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Score 7.4 out of 100

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Reviews (1-7 of 7)

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November 22, 2019
Bryan McAnulty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
Read Bryan McAnulty's full review
November 09, 2019
Jake Bodmer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

6
The support is rather quick but their first step is almost always to suggest something in the documentation. There's not a great deal of real-world examples to help solve issues. Most support can be general at first and take a few back and forth emails before a helpful answer is given. Most of the time their team will continue to work with you until the ticket is resolved.
Read Jake Bodmer's full review
December 14, 2018
Megan Kratzman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
I've reached out to SendGrid support few times. Each time my issue was able to be resolved by the first rep that responded and was solved within 24 hours (if not 1 hour).
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Feature Scorecard Summary

WYSIWYG email editor (26)
6.8
Dynamic content (29)
6.4
Ability to test dynamic content (28)
6.3
Landing pages (17)
5.8
A/B testing (21)
6.2
Mobile optimization (29)
7.0
Email deliverability reporting (70)
8.6
List management (33)
7.0
Triggered drip sequences (15)
5.8
Dashboards (36)
7.2
Standard reports (35)
6.7
Custom reports (22)
4.9

What is Twilio SendGrid?

Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber.

Twilio SendGrid Marketing Campaigns aims to help users by providing:

MORE EFFICIENT EMAIL BUILDING
The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says the choose-your-path editing options save time, whether users prefer code, design, or a mix of both.

EASY, HIGH-IMPACT SEGMENTATION & PERSONALIZATION
The vendor aims to provide users with an intuitive, clean UI that makes it clear who you’re targeting. Users can also personalizing campaign subject lines and content, and design custom fields to import.

INTUITIVE, IMPACTFUL EMAIL TESTING
According to the vendor, Twilio SendGrid brings the most important campaign stats front and center so users can quickly gauge performance and iterate. When it’s time to dig deeper, Twilio SendGrid provides users with robust email activity data, inbox and geography insights, and more.

PROVEN DELIVERABILITY & SCALE
Getting your messages to the inbox is at the core of everything Twilio SendGrid does. You can upgrade to 24/7 support and expert services to bring your email program to new heights.

Twilio SendGrid Competitors

Twilio SendGrid Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
FreeFree
Basic15.00Per Month
Advanced60.00Per Month

Twilio SendGrid Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No