Verint CommunityFormerly Telligent Community
What is Verint Community?
Verint Community is Best in Class
A very good external community solution
Forums where anyone using our …
Reclaim Your Community Evangelism Crown: Here's How
Extremely customisable platform for hosting our global community site
Verint Community offers flexibility and ease-of-use
Verint Community (Telligent) is perfect for our needs
Verint Community - A worthy platform with small hiccups
Highly recommend Verint Community
Verint Community gives you all of the tools you need to manage a robust community for your customers
Verint Community is Very Configurable.
Good place to start. bad for reporting and customization
Verint Community - Developer Experience
Verint Community (Telligent) - flexible platform for experienced community teams
THE Ideal Solution for Both Internal and External Communities!
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- Setup fee optional
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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- Tech Details
What is Verint Community?
Verint® Community™, formerly known as Telligent, is an online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce.
Verint Community can be used to reduce demand for support, elevate the voice of the customer, and enhance team productivity.
The vendor states that customers have seen, for example, >40% average decrease in support cases within the first 6 months of adoption, and 33% YoY decrease in support costs.
Verint Community can be deployed as a standalone solution, integrated with, or embedded into other enterprise systems.
Verint Community Features
- Supported: Discussion and Q&A Forums w/Verified Answers
- Supported: Blogs
- Supported: Wikis
- Supported: Knowledge base
- Supported: File/Resource Gallery
- Supported: Polls
- Supported: Public, Private, and Semi Public or Private Groups/Micro-communites
- Supported: Gamification
- Supported: Member Presence Indication / Expert Finder
- Supported: Private Messaging
- Supported: Reputation Scoring Model
- Supported: Content and People Recommendation Engine
- Supported: Engagement Reporting (w/ Data Visualization)
- Supported: Flexible UI configurable at site and group level
- Supported: Case Integration w/Salesforce CRM, MS Dynamics, and ServiceNow
- Supported: Automation Studio : Built-in Developer Tools
- Supported: Widget Studio : Built-in Developer Tools
- Supported: Theme Studio : Built-in Developer Tools
- Supported: Articles
- Supported: Ideation
- Supported: Marketplace
- Supported: Mobile
Verint Community Screenshots
Verint Community Videos
Verint Community Integrations
Verint Community Competitors
Verint Community Technical Details
|Deployment Types||On-premise, Software as a Service (SaaS), Cloud, or Web-Based|
|Mobile Application||Apple iOS, Android, Mobile Web|
|Supported Languages||English, Spanish, French, German, Italian, Brazilian Portuguese, Dutch, Japanese, Simplified Chinese, Others available upon request|
Verint Community Downloadables
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