Verint

Verint

Verint® provides an open platform, powered by data and AI-powered bots, to drive CX Automation. It was built to increase your CX automation and deliver AI Business Outcomes, Now™.


How CX Automation Helps

With CX automation, brands can lower costs while simultaneously elevating customer experience (CX).


CX automation drives strategic benefits, making it a top priority for every contact center. Your brand becomes more differentiated with AI-powered bots augmenting your people.

The Verint bots train on behavioral data that is generated every time a customer interacts with your brand. This way, the otherwise-siloed information is continuously leveraged to maximize your AI business outcomes.


Verint Open Platform: Designed with Data and AI at the Core

The platform delivers the broadest capabilities and easily connects with your existing applications.


  • Customer Self-Service

  • Agent Copilot Bots

  • Business Analytics

  • AI-Powered Workforce Engagement

  • Channels and Desktop

  • Voice of the Customer

Verint serves thousands of contact centers across the globe, with four million agents currently using our solution and expanding it with AI-powered bots. Verint customers include Costco Wholesale, Google, Humana, Lyft, Microsoft, Navy Federal Credit Union, and more.


Get ready to increase CX automation and deliver AI Business Outcomes, Now.

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