Verint

Verint® provides an open platform, powered by data and AI-powered bots, to drive CX Automation. It was built to increase your CX automation and deliver AI Business Outcomes, Now™.

How CX Automation Helps

With CX automation, brands can lower costs while simultaneously elevating customer experience (CX).

CX automation drives strategic benefits, making it a top priority for every contact center. Your brand becomes more differentiated with AI-powered bots augmenting your people.

The Verint bots train on behavioral data that is generated every time a customer interacts with your brand. This way, the otherwise-siloed information is continuously leveraged to maximize your AI business outcomes.

Verint Open Platform: Designed with Data and AI at the Core

The platform delivers the broadest capabilities and easily connects with your existing applications.

• Customer Self-Service

• Agent Copilot Bots

• Business Analytics

• AI-Powered Workforce Engagement

• Channels and Desktop

• Voice of the Customer

Verint serves thousands of contact centers across the globe, with four million agents currently using our solution and expanding it with AI-powered bots. Verint customers include Costco Wholesale, Google, Humana, Lyft, Microsoft, Navy Federal Credit Union, and more.

Get ready to increase CX automation and deliver AI Business Outcomes, Now.