Question 1

What is Verint CX Automation?

Accepted Answer

Verint CX Automation is a contact center platform designed to lower an organization’s costs while simultaneously elevating its CX.

Question 2

What are Verint CX Automation's top competitors?

Accepted Answer

NiCE CXone Mpower, Genesys Cloud CX, and Five9 are common alternatives for Verint CX Automation.

Question 3

What is Verint CX Automation's best feature?

Accepted Answer

Reviewers rate Recording highest, with a score of 7.6.

Question 4

Who uses Verint CX Automation?

Accepted Answer

The most common users of Verint CX Automation are from Enterprises (1,001+ employees).

Verint CX Automation
Formerly Verint Open CCaaS

Overview