Q: What are Verint Monet's top competitors?

Talkdesk , Eleveo , and Alvaria Workforce are common alternatives for Verint Monet.

Question 1

What is Verint Monet?

Accepted Answer

Verint Monet workforce management software is a unified cloud contact center optimization solution that includes workforce management, quality management, performance management and analytics. With it, contact centers & help desks can optimize all aspects of their workforce with one solution, resulting in better utilization of resources, better cost management and improved service levels.

Verint acquired Monet in late 2018.

Question 2

What are Verint Monet's top competitors?

Accepted Answer

Talkdesk, Eleveo, and Alvaria Workforce are common alternatives for Verint Monet.

Question 3

What is Verint Monet's best feature?

Accepted Answer

Reviewers rate Usability highest, with a score of 6.2.

Question 4

Who uses Verint Monet?

Accepted Answer

The most common users of Verint Monet are from Mid-sized Companies (51-1,000 employees).