Name: Optimizing the In-Branch Customer Experience
Uploaded: 2022-05-11T18:54:03.000Z
Duration: 2 min 6 s
Description: Optimizing the In-Branch Customer Experience

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Emissions Management

Online Notary

Enterprise

Accounting

Anti-Money Laundering (AML)

CTRM

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

API Management

Authorization

Cloud Storage

Component Content Management

Data Deduplication

Data Governance

Fraud Detection

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Load Testing

M2M Application Development

Managed Print

Managed Private Cloud

Managed Public Cloud Infrastructure

Network Performance Monitoring

Output Management

Relational Database Management Systems

Sensitive Data Discovery

Service Virtualization

User Activity Monitoring

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Data Cleansing

Data Management

Digital Experience Intelligence

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Headless eCommerce

Sales Engagement

Sales

Data Loss Prevention

Security Information and Event Management (SIEM)

Security

Banking

Car Rental

Church Management

Home Health Care

Intelligent Document Processing

Retail Execution

Vertical-Specific

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British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

BrightHR

Verint Workforce Management for Branch

Employee Scheduling

Choreographing the Bank Branch Experience

<div><p><b>Verint® provides an open platform, powered by data and AI-powered bots, to drive CX Automation</b>. It was built to increase your CX automation and deliver AI Business Outcomes, Now™. </p><p><br></p></div><div><p><b>How CX Automation Helps </b></p></div><div><p>With CX automation, brands can lower costs while simultaneously elevating customer experience (CX).  </p><p><br></p></div><div><p>CX automation drives strategic benefits, making it a top priority for every contact center. Your brand becomes more differentiated with AI-powered bots augmenting your people.  </p></div><div><p>The Verint bots train on behavioral data that is generated every time a customer interacts with your brand. This way, the otherwise-siloed information is continuously leveraged to maximize your AI business outcomes. </p><p><br></p></div><div><p><b>Verint Open Platform: Designed with Data and AI at the Core </b></p></div><div><p>The platform delivers the broadest capabilities and easily connects with your existing applications. </p><p><br></p></div><div><ul><li><p>Customer Self-Service </p></li></ul></div><div><ul><li><p>Agent Copilot Bots </p></li></ul></div><div><ul><li><p>Business Analytics </p></li></ul></div><div><ul><li><p>AI-Powered Workforce Engagement </p></li></ul></div><div><ul><li><p>Channels and Desktop </p></li></ul></div><div><ul><li><p>Voice of the Customer </p></li></ul></div><div><p>  </p></div><div><p>Verint serves thousands of contact centers across the globe, with four million agents currently using our solution and expanding it with AI-powered bots. Verint customers include Costco Wholesale, Google, Humana, Lyft, Microsoft, Navy Federal Credit Union, and more. </p><p><br></p></div><div><p>Get ready to increase CX automation and deliver AI Business Outcomes, Now. </p></div><div><p> </p></div>

Verint

Optimizing the In-Branch Customer Experience

Improving bank branch customer experience is easier said than done.  Watch this video to learn how Branch Workforce Optimization solutions are modernizing branch operations and empowering staff with the tools, guidance and knowledge they need to provide an exceptional in-branch customer experience.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Verint Workforce Management for Branch

Overview

What is Verint Workforce Management for Branch?