Overview
What is Verint Workforce Management for Branch?
Verint® Workforce Management for Branch™ helps financial institutions meet their business objectives to improve efficiencies, enhance customer experience, and drive sales and revenue growth. Verint's solutions model all branch activities so leaders can staff and schedule resources to achieve sales, reallocate staff based on customer…
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Choreographing the Bank Branch Experience
Product Details
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- Tech Details
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What is Verint Workforce Management for Branch?
Verint® Workforce Management for Branch™ helps financial institutions meet their business objectives to improve efficiencies, enhance customer experience, and drive sales and revenue growth. Verint's solutions model all branch activities so leaders can staff and schedule resources to achieve sales, reallocate staff based on customer demand, and leverage market opportunity.
Featured Branch Workforce Management Solutions include:
· WFM for Branch Forecaster
· WFM for Branch Scheduler
· WFM for Branch Data Analytics
· Face-to-Face Interaction Recording
· Desktop and Process Analytics
· Knowledge Management
· Performance Management
· Intelligent Interviewing
The vendor boasts12 of the Top 15 banks in the US and Canada as users of Verint WFM for Branch, and state that 40,000+ branches have been licensed to use Verint WFM for Branch to optimize their workforce.
Verint Workforce Management for Branch Video
Verint Workforce Management for Branch Competitors
Verint Workforce Management for Branch Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |