Viralheat (Discontinued)

We selected Viralheat for a number of reasons but the biggest factors were because it had the lowest TCO (total cost of ownership) for the features available and the fact that we only had to purchase one tool. During the selection process we demoed with a handful of other SMM tools but realized that we would need to purchase two or more subscriptions if we wanted to get what Viralheat was offering in one.

ViralHeat surpasses the Hootsuite software in every way.

Acquisio is significantly more expensive than Viralheat and we did not find the features to be very different. In fact, we did not find Acquisio providing the same level of functionality around sentiment. The area where Acquisio was stronger was on paid digital advertising.

Viralheat is a great tool, they are continuing to improve and integrate with new tools, which is something I did not see with previous softwares.

We looked at tools that offer monitoring across social platforms. Viralheat eventually won our bid because of the simple user experience as well as their unlimited mentions offer.

We chose Viralheat because it offered more features and a more powerful monitoring platform.

I chose Viralheat because it offered the most valuable monitoring capabilities. Plus it was easy for me to use and understand.

We selected Viralheat because it offered the features we were looking for in a format that was easy for our marketing and product teams to use together.

Viralheat scales better. Cleaner, easy to use interface. Better analytics and an easier payment option (nothing a la carte).

Viralheat had the most comprehensive monitoring tool from what we saw. We liked the fact that they do not limit the number of mentions that come in through the topic profiles. Also, the UI/UX was much easier to work with.

We chose Viralheat because it allowed us to do multiple things from one tool. We were able to monitor our brand mentions after each video, song, or album release - this provided us with valuable feedback abouout our brand and music. We were also able to connect our accounts and engage directly with our fans as well as post new content. We monitored the analytics around each release and campaign and were able to determine which were successful.

Viralheat met our needs better than the other solutions we tested.

I like Viralheat better than Sprout Social and Hootsuite because it shows pictures that accompany your posts! Moreover, I like how the representatives are all very responsive when you have difficulties using Viralheat!