Viralheat (Discontinued) Reviews

20 Ratings
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Reviews (1-13 of 13)

Jason Owen | TrustRadius Reviewer
October 31, 2014

Using Viralheat Across the Enterprise - Highly Recommended

Score 10 out of 10
Vetted Review
Verified User
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Alternatives Considered

We selected Viralheat for a number of reasons but the biggest factors were because it had the lowest TCO (total cost of ownership) for the features available and the fact that we only had to purchase one tool. During the selection process we demoed with a handful of other SMM tools but realized that we would need to purchase two or more subscriptions if we wanted to get what Viralheat was offering in one.
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Alex Samano | TrustRadius Reviewer
October 14, 2014

Best value tool in the space and the best tool for measuring the effectiveness of your Content Marketing.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

Acquisio is significantly more expensive than Viralheat and we did not find the features to be very different. In fact, we did not find Acquisio providing the same level of functionality around sentiment. The area where Acquisio was stronger was on paid digital advertising.
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Anand Saggi | TrustRadius Reviewer
August 15, 2014

Listen to your prospective customers using Viralheat!!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

  • Sprinklr,Radian6
Viralheat had the most comprehensive monitoring tool from what we saw. We liked the fact that they do not limit the number of mentions that come in through the topic profiles. Also, the UI/UX was much easier to work with.
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Delfin Lazaro | TrustRadius Reviewer
August 02, 2014

Great All-In-One Social Media Management Tool!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We chose Viralheat because it allowed us to do multiple things from one tool. We were able to monitor our brand mentions after each video, song, or album release - this provided us with valuable feedback abouout our brand and music. We were also able to connect our accounts and engage directly with our fans as well as post new content. We monitored the analytics around each release and campaign and were able to determine which were successful.
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Samantha Wong | TrustRadius Reviewer
June 30, 2014

Viralheat is the most efficient scheduling platform for you!!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

  • Sprout Social,HootSuite Enterprise
I like Viralheat better than Sprout Social and Hootsuite because it shows pictures that accompany your posts! Moreover, I like how the representatives are all very responsive when you have difficulties using Viralheat!
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Anonymous | TrustRadius Reviewer
September 05, 2014

Highly Recommended for Large Scale Monitoring and Analytics on Social Media

Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We looked at tools that offer monitoring across social platforms. Viralheat eventually won our bid because of the simple user experience as well as their unlimited mentions offer.

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About Viralheat (Discontinued)

Viralheat was acquired by Cision in 2015 and rebranded Cision Social Edition. It was later discontinued.

Viralheat (Discontinued) Competitors

Hootsuite, OutboundEngine, Radian6, Sysomos MAP, Visible Intelligence, Khoros Marketing (Formerly Spredfast + Lithium), Sprinklr Modern Engagement (formerly Social + Messaging Suite), Hootsuite Insights (formerly uberVu)

Viralheat (Discontinued) Technical Details

Operating Systems: Unspecified
Mobile Application:No