Reviews (1-1 of 1)
Vision Helpdesk Scorecard Summary
Feature Scorecard Summary
What is Vision Helpdesk?
Vision Helpdesk, which started in 2005 as a simple help desk software has now evolved into three customer service and IT support management tools.
Help Desk Software - An all-in-one multi channel help desk software that allows users to manage customer communication across various channels like email, web portals, chat, phone, API and more.
Satellite Help Desk Software - A multi-company/brand/product help desk software that allows users to manage support for multiple companies in place.
ITIL / ITSM Service Desk Software - Vision Helpdesk IT Service desk software follows the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). This product is a service desk that includes CMDB, Release Management, Change Management, Solution or Knowledgeable Management, Problem Management, Incident Management, and Asset Management.
Vision Helpdesk Screenshots
Vision Helpdesk Video
Vision Helpdesk Integrations
Vision Helpdesk Competitors
Vision Helpdesk Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
|On-premise Edition||Pricing Details||Terms|
|Help Desk Software||$7||Per Seat per Month|
|Satellite Help Desk||$14||Per Seat per Month|
|IT Service Desk||$21||Per Seat per Month|
|SaaS Edition||Pricing Details||Terms|
|Help Desk Software||$7||Per User per Month|
|Satellite Help Desk||$14||Per User per Month|
|IT Service Desk||$21||Per User per Month|
Vision Helpdesk Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Vision Helpdesk Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|
|Mobile Application:||Apple iOS, Android, Windows Phone|
|Supported Languages:||Multilingual Product|