Vision Helpdesk

Vision Helpdesk offers Four products: Help Desk Software (Multi Channel Help Desk) , Satellite Help Desk (Multi Brand Help Desk), Service Desk (ITIL / ITSM Help desk) and Live Chat Software. According to the vendor, Vision Helpdesk is the only web-based help desk software that allows users to manage support for multiple companies in one place. The single front-end and each company having its own client portal makes it a satellite help desk solution. This all-in-one customer support help desk solution allows users to manage various channels like e-mail, web forms, Twitter, Facebook and calls under one roof.