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About Vlocity for Communications & Media
By providing salespeople and customer service representatives with a 360 degree customer view, Vlocity aims to increase efficiency as well as customer satisfaction. Features include omni-channel interaction history, customer profile tagging, usage behavior & billing histories, rules-based offers, customer eligibility check, and service availability check.
Categories: Customer Relationship Management (CRM)
Vlocity for Communications & Media Technical Details