Vlocity for Communications & Media Reviews

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        About Vlocity for Communications & Media

        Vlocity's cloud app for Communications & Media companies adds industry-specific CRM functionality on top of Salesforce. It is designed to be more easily maintained, particularly with regard to Salesforce updates and other integrations, than an on-premise custom solution. 

        By providing salespeople and customer service representatives with a 360 degree customer view, Vlocity aims to increase efficiency as well as customer satisfaction. Features include omni-channel interaction history, customer profile tagging, usage behavior & billing histories, rules-based offers, customer eligibility check, and service availability check. 

        Vlocity for Communications & Media Technical Details

        Operating Systems: Unspecified
        Mobile Application:No